Verudella 11, 52100 Pula, Croatia
#15 of 30 hotels in Pula
Guests' ChoiceBased on 468 hotel reviews
8.4Cleanliness
8.3
Comfort
8.3
Location
9.2
Facilities
8.4
Staff
8.9
Value for money
7.8
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 September 2024
Jazmin
United KingdomLots of stairs!
Lovely staff well mannered. Comfy bed, right by the pool and lovely little studio apartment
Stayed in September 2024
Reviewed: 11 September 2024
Sam
United KingdomGreat hotel in a very nice setting. Loved the pool and staff were very helpful.
Stayed in September 2024
Reviewed: 6 September 2024
Rachel
United KingdomThe bathroom could do with new silicon and grout, I imagine this is a problem with all bathrooms without windows though. Extractor fan worked well I think. Avoid the burger restaurant within the grounds, terrible quality and overpriced.
Even better than in the photos. Everything within the complex is within walking distance, we were so close to the pool and the beach too. The staff were very nice, especially those working in the supermarket!
Stayed in September 2024
Reviewed: 3 September 2024
Ruth
United KingdomSome of the restaurants were great for helping with gluten free options for my coeliac son. A couple however, were very dismissive. Big thanks to the waitress at Kuglana and the breakfast team who were exceptionally helpful.
Location, pool and beach are great. Apartment was good
Stayed in September 2024
Reviewed: 20 August 2024
Silvia
GermanyThe cleanliness could have been better (especially at the beaches, which are all public though, but also in the common hotel area). Most of the entertainment offers for the kids cost extra. The pool was overcrowded and during the day it was impossible to get a free chair or sunbed at the pool. Also, the parking was overcrowded (we were there in august).
Very nice sea view from our room (premium apartment), spacious apartment, which was very expensive though. Supermarket, shops etc. in the complex, beach nearby, lots of sports facilities and entertainment for kids, very good service, friendly staff
Stayed in August 2024
Reviewed: 19 August 2024
Peter
United KingdomThe location is fabulous, lots of areas to pitch a towel of if you’re lucky a sun lounger by the pool. The complex is extensive with a number of shops including a great supermarket. A lovely restaurant for evening dining can be found along with a burger bar, bistro style cafe and an ice cream parlour. The complex has everything you may need for your stay. Great air conditioning in the rooms!
Stayed in August 2024
Reviewed: 19 August 2024
Lukáš
SlovakiaIt is a bit shame thwre is no fun on the evening. It would be great if there was at leadt one music pub for people open until midnight at the resort. Also i dont understand why pool closes at 19:00 and why there is no possibilty to go there at night. It would be amazing if the pool was open till midnitght with lights and music and bar.
I must say I overall enjoyed the stay. Staff is helpful.
Stayed in August 2024
Reviewed: 17 August 2024
Paul
United KingdomService was a little slow and you need to get up early to bag a sun lounger.
Amazing location and great suites
Stayed in August 2024
Reviewed: 15 August 2024
Glasnovic
CroatiaToo much money for the accomodation which is rather small to fit a two child family.
The animators for kids were excellent!
Stayed in August 2024
Reviewed: 10 August 2024
Weijia
GermanyOur room does not offer meal plan options which means every meal is extra on top of the room price. There are several restaurants to choose within the hotel compound. Food quality is good. there is also a supermarket with decent choices - more expensive than normal supermarket of course. I guess this is not a short coming of the property (as it is just how it is), but this us something people need to keep in mind when they plan the trip - especially for those who are used to an all-inclusive type of resort.
Location.
Stayed in August 2024
Reviewed: 8 August 2024
Gabor
HungaryA bit too crowdy
Huge swimming pools, nice environment, comfortable beds...
Stayed in August 2024
Reviewed: 7 August 2024
Caroline
United KingdomProximity to any local towns- had to use taxis to get to Pula- which were not cheap. The queue at 8.30 for sun beds was bonkers- but if you didn’t there was no chance of getting one all day. The restaurants were hit and miss. Queues for them were long some evenings- not enough space for number of guests.
The apartments were a good size and well appointed. Great location for views. Little shop on site had all you need for self catering. Views by pool were lovely. Lovely little beach with water sports within minutes walk.
Stayed in August 2024
Reviewed: 5 August 2024
Nina
United KingdomThe supermarket on site never had change so pay card as much as possible, lots and lots of ants on our terrace which was a bit annoying.
Really good location, access to some great beaches and easy bus to the centre.
Stayed in July 2024
Reviewed: 5 August 2024
Xavier
Spainants in the apartment, old furniture, very small
awesome location
Stayed in August 2024
Reviewed: 2 August 2024
Jorrit
NetherlandsPool too crowded. Not enough sun beds. Not enough shade. Not enough parking places. No view from the room. Too small balcony’s.
Nice location. Excellent beds. Comfortable apartment
Stayed in August 2024
Reviewed: 1 August 2024
Judith
United KingdomThe queuing for sun beds!! People started to queue an hour before the pool opened and then staff struggled to manage them saving more than one bed. Needs to have a better system in place to stop sunbeds being saved for people who are not at the pool! We didn’t bother and just went to the beach. Not much entertainment on for teenage children in the evenings.
Superb apartment with sea views. Staff great and very helpful. A few restaurants to choose from. Great beach and marina all accessible. Bus stop just next to complex. Lots of water activities available in the area.
Stayed in August 2024
Reviewed: 1 August 2024
Mila
SerbiaThe times of the room cleaning are not well adjusted. I stayed at the Lavander apartments which are close to the Reception. Not once has my apartment been cleaned before 3 or 4 pm. I like to come back from the beach during the hottest time of the day and would like to have the room cleaned. Also, a shower on the beach would have been nice.
I liked everything except two things. The apartments are nice and spacious, The location is wonderful. The staff at the Reception very helpful, The pool is clean as well as everything around it
Stayed in July 2024
Reviewed: 1 August 2024
Indra
SwedenThe prices in the restaurants were a little higher than I expected, compared to what we heard about other places in Croatia.
Lovely area! Nice apartment and facilities. Poolarea overlooking the ocean. The staff was friendly.
Stayed in July 2024
Reviewed: 1 August 2024
Aziz
BelgiumAccessibility for baby strollers is non-existent
The location
Stayed in July 2024
Reviewed: 31 July 2024
Liz
United KingdomLack of free to use sun beds and even though policy was not to allow towels to be left to claim beds not used for hours this wasn’t enforced
We got lucky and had a fabulous idea view of the coast and pool area was peaceful and everything worked
Stayed in July 2024
Reviewed: 29 July 2024
Marko
Slovakia- state of the bungalows - dirty corridors in some venues - waiters at the pool bar - parking
The whole areal needs a lift up. Everything is there - beaches, bungalows, pool, restaurants, sport facilities, kids entertainment - but almost everything needs renovation. The price is too high compared with the services and comfort provided. Having said that, location, sea, food and basic level of services are fine. Forest is next to the beaches. Staff is ok, expect pool waiters, they are truly unkind. Food is excellent (and staff) at one of the restaurants (Broscheta) Parking is an issue - a lot of parking designated spaces, but people park all over the place anyway. Grocery store in the areal is fine, although pricey. There are other shops as well (beach necessities, fashion brands), ice cream, burger bar, three restaurants, cafes etc. Limited cycling options, unfortunately.
Stayed in July 2024
Reviewed: 27 July 2024
Andreas
AustriaPersonal top. Lage top. Unterkunft Lage top. Frühstücksbuffet top top. Reception Staff outstanding. We will recommend you to everyone!
Stayed in July 2024
Reviewed: 20 July 2024
Nairn
United KingdomThe pool opened at 9am and closed at 7pm. I’ve never been at a hotel where it’s closed so late in the morning and early at night!
It was in a gorgeous location and had lots of great facilities such as shops, restaurants and cafes. Being on the beach was amazing!
Stayed in July 2024
Reviewed: 19 July 2024
Joshua
United KingdomThe very steep stairs in our apartment and the fact that there were no lifts
Location
Stayed in July 2024
Strasbourg, France
Grainau, Germany
Gérardmer, France
Harbiye, Turkey
Istanbul, Turkey
Dartmouth, UK
Pahalgām, India
Arica, Chile
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content