166 Čatrnja, 47246 Čatrnja, Croatia
#3 of 6 hotels in Čatrnja
Guests' ChoiceBased on 240 hotel reviews
8.7Cleanliness
9.1
Comfort
9.2
Location
9.1
Facilities
8.8
Staff
9.2
Value for money
8.6
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 June 2024
Wan
SingaporeNothing!
Conveniently located, well equipped, spacious and clean. Staff were very hospitable
Stayed in June 2024
Reviewed: 27 May 2024
Jackson
United StatesThe vent kept making a weird noise and woke us up ~3 am
Location, staff friendliness, amenities, food
Stayed in May 2024
Reviewed: 23 May 2024
Lee
United Stateslike the location wish breakfast would come with the room
Stayed in May 2024
Reviewed: 18 May 2024
Steve
United KingdomThe food in the restaurant in the evening was poor fare for a 4* hotel
The bed and room was excellent
Stayed in May 2024
Reviewed: 13 May 2024
Patrik
SlovakiaRestaurant is little bit expensive but you will buy tasty food. I would recommend to bring small coffee cups (espresso cups) on breakfast :)
Hotel Palcich is situated on good place near the Plitvice lakes (8km to first entarace). The hotel is modern and clean. The rooms are big for two persons. The bathrooms are ok with all accessories. The furniture in hotel is little bit strange, whole furniture is maked from wood and personaly looks better. Do not hasitate to stay in this hotel. Personal on reception is patient and will answer all your questions. The restaurant is luxory
Stayed in May 2024
Reviewed: 12 May 2024
Jaime
United StatesThe pool area needs updated. Poor smell and musty.
Clean comfortable rooms
Stayed in April 2024
Reviewed: 10 April 2024
Tali
United Kingdomgym was pretty hot. there was no conditioner in the shower.
room was spacious and looked lovely. good tea choice but no coffee. comfy beds.
Stayed in April 2024
Reviewed: 1 April 2024
Siorac75
HungaryThe menu of the restaurant is not large, but is okay, if you want gastronomic adventure, you can find nice restaurants nearby.
An excellent choice when visiting Plitvice. It is located only 7 km from entrance 1. Staff is professional and helpful. This is a new building, with modern design. Room was clean and spacious. Wellness was small, but wasn't busy at all. Breakfast selection could be bigger, but what they serve was good. Good value for the price.
Stayed in April 2024
Reviewed: 13 March 2024
Chia-hsin
TaiwanBreakfast time should start a little earlier at 07:00, rather than at 08:00.
Clean and comfortable.
Stayed in February 2024
Reviewed: 2 March 2024
Kristine
United StatesThe wifi in our room did not work at all and the hot tub was not hot either.
Extremely spacious and comfortable room only minutes away from Plitvice. Nice staff and a delicious breakfast to start the day off right before exploring the park.
Stayed in February 2024
Reviewed: 25 February 2024
Mahmood
United Arab Emiratesthe network is week
the location was really relaxtion and clean
Stayed in February 2024
Reviewed: 31 December 2023
Lydia
AustraliaBreakfast was nice but very expensive
We stayed one night on our way to plitvice. Great modern hotel and spa was really nice. Staff were lovely.
Stayed in December 2023
Reviewed: 27 November 2023
Ljiljana
CroatiaLocation in very good quiet surrounding. With very nice staff.
Stayed in November 2023
Reviewed: 24 November 2023
Fin
United KingdomNothing!
Amazing location very close to park entrances, loved the sauna and spa, breakfast was great. Appreciated the feminine hygiene products in the room, I’ve done a lot of travelling and never seen this before at hotels and think it should be common so that was great to see. Staff were super friendly and helpful. Beds comfy and air con good. Would love to stay again
Stayed in November 2023
Reviewed: 16 October 2023
Melina
Costa RicaThe girl from the reception at the time we arrived wasn't at the front desk, we had to wait for her to come from the back terrace to do our check in, she asked us to tell her if we wanted breakfast in the morning, so we went to reception to confirm we would have breakfast the next morning, she wasn't there again and then again and again.. she was not there even once when we required her. When we checked out, I had an extra bill for around 110 euros, from the night we arrived, we did not have dinner in the hotel but reception wanted to charge me for our staying (the girl did not do it when we checked in) + this bill from a dinner we never had. By mistake they charged me someone's else bill.
Location, breakfast, swimming pool, jacuzzi and steam room were our favourite facilities from the hotel. We enjoyed it so much when we were back from our tours and relax. The lady from the restaurant was always really helpful and nice.
Stayed in October 2023
Reviewed: 8 October 2023
Mn
Netherlandshigh price, pool is very small
nice rooms, friendly staff
Stayed in July 2023
Reviewed: 6 October 2023
Jacob
IsraelActually, nothing. We had some spider webs around the rooftop window, but it was really minor.
Very friendly stuff. Great opportunity to enjoy the SPA and the pool after a long day outdoors. Very comfortably located for a tour in Plitvice.
Stayed in October 2023
Reviewed: 5 October 2023
Kirsten
CanadaAC didn’t seem to be working making the room a little stuffy
Clean , restaurant food was incredible, location was great for entrance 1 Hotel staff was friendly Helena was very helpful in giving us advice on things to do in the area
Stayed in October 2023
Reviewed: 5 October 2023
Robert
PhilippinesThey could have added one more pillow per guest.
Excellent staff, from the front desk, restaurant, housekeeping and sauna and pool facilities.
Stayed in October 2023
Reviewed: 2 October 2023
Michael
IsraelThere was no internet in our room. On the 1st night , we had no hot water in the bathroom. We told the receptionist, so they fixed the water for the next night but not the wifi.
The location . It is only 8 km from the Plitvice resort. The room was extremely big.
Stayed in September 2023
Reviewed: 2 October 2023
Maria
CyprusEverything was perfect but the breakfast warm dishes were very limited
Stayed in October 2023
Reviewed: 1 October 2023
Zhenhui
Germany/
clean
Stayed in October 2023
Reviewed: 25 September 2023
Viktor
HungaryEverything was great. The wellness and the service was very good.
Stayed in September 2023
Reviewed: 14 September 2023
Claudia
United KingdomThe dinner was not great, pasta was slightly Luke warm when it arrived at my table. But staff were really friendly and attentive. Not a big issue for me personally but the pool area had no water in the container or clean glasses available for me to use. Plus a few towels from previous hotel users still lying around that could have been cleared away.
Really clean and great location from the National Park. Lovely reception and restaurant staff, incredibly helpful with arranging a packed lunch for at short notice and suggesting a local supermarket that opened early for me. Room was good size, really quiet and great to have the parking
Stayed in August 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content