Praška 4, Lower Town, 10000 Zagreb, Croatia
#3 of 89 hotels in Zagreb
Guests' ChoiceBased on 202 hotel reviews
9.4Cleanliness
9.7
Comfort
9.7
Location
9.9
Facilities
9.4
Staff
9.7
Value for money
9.2
Free WiFi
9.5
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End of dialog contentReviewed: 28 September 2024
Heather
CanadaHotel restaurant dinner menu lacking selection
Great location near main square and parking included . Clean rooms. Wonderful breakfast!
Stayed in September 2024
Reviewed: 27 September 2024
Loesch
AustriaI personally had bad luck with the curtains that did not want to closed. The floor in the bathroom can be slippery when wet.
Perfect location. Rooms are spacious. Breakfast on the roofs of Zagreb was amazing. Staff were friendly.
Stayed in September 2024
Reviewed: 26 September 2024
Linda
AustraliaAir condition was very cold & couldn’t be adjusted
So close to everything & very comfortable
Stayed in September 2024
Reviewed: 24 September 2024
Dan
RomaniaEverything was perfect!
Absolutely Perfect!!! I usually write more details but "PERFECT" says all. Two mentions: - the staff from the reastaurant - the lift that brings your car from the garage....
Stayed in September 2024
Reviewed: 19 September 2024
Maryna
HungaryBreakfast is ok, nothing special. Some of options in buffet were not fresh, unfortunately (ham smelled, croissants were either not fresh or of poor quality, vegetables were not enough attractive to eat them)
The hotel is new, modern, small, clean, having central location. However I wonder how it could be 5 star hotel if there is no wellness facilities ? There is no SPA, sauna or swimming pool.
Stayed in September 2024
Reviewed: 14 September 2024
Bronwyn
AustraliaNothing
Lovely helpful staff, well appointed room and very comfortable bed and pillows. The location is very central and easy to get to the sights.
Stayed in September 2024
Reviewed: 7 September 2024
Scott
United StatesAll was good
Great location, comfy bed, black out curtains and breakfast was good. Very nice and helpful staff!!
Stayed in September 2024
Reviewed: 4 September 2024
Zeena
IndiaAC temperature was set and couldn’t be made any cooler which was a little frustrating at times considering the visit was during a heat wave but overall not a big deal
Excellent central location right in the centre and close to tons of sites and lively areas
Stayed in September 2024
Reviewed: 4 September 2024
Hung
TaiwanBathroom is very spacious. The porter is kind and very helpful.
Stayed in September 2024
Reviewed: 2 September 2024
Suzan
CanadaThere wasn’t anything that we didn’t like.
Location, cleanliness, large modern room and bathroom. Great breakfast and parking on site.
Stayed in September 2024
Reviewed: 31 August 2024
Elena
RussiaBreakfasts are disappointing, below average. Better to have breakfast somewhere else.
Clean, renovated, super close to all places of historical interest. Very friendly staff.
Stayed in August 2024
Reviewed: 27 August 2024
Chrysovalantis
CyprusExcellent Location, amazingly clean,
Stayed in August 2024
Reviewed: 15 August 2024
Sean
New ZealandI couldn't watch any TV in english
I liked how good the shower was. The restaurant was fantastic for the provided breakfast.
Stayed in August 2024
Reviewed: 10 August 2024
Bjorn
SwitzerlandSurprisingly some flaws for a new five star hotel including: Wifi login did not work and alternative wifi network provided had weak signal and slow internet in the room and definitely not what it should be though offer to change room appreciated but doubtful if any better and thus rejected as also too much of a nuisance to change room after one night. Constant melody sound when aircon is automatically switching off and on even during the middle of the night and waking us up is simply annoying and unnecessary. Check-in staff should tell you at check-in what they do with your credit card, e.g. authorize only, charge, instead of finding out through your bank which should be self explanatory for well trained reception staff in any five star hotel.
Beautiful, spacious and very clean room at this very new hotel. Top location. Breakfast in terms of quality and variety good but not outstanding with a la carte concept not an issue as such. Good value for money.
Stayed in May 2024
Reviewed: 9 August 2024
Peter
CanadaI didn’t like that we were close to the elevator as we could hear it. And we were able to hear our neighbour and the baby next to us from our room.
The gentleman who checked us in was absolutely amazing. He gave us options where to visit and what to do. As it was our first time to Zagreb, having some guidance helped us so much.
Stayed in August 2024
Reviewed: 8 August 2024
Siobhan
United StatesThe rooms had too much of perfume smell every time the cleaninf people came in. The smell of fragrance they sprayed was veery very strong and uncomfortable. But everything else was amazing!
Stayed in July 2024
Reviewed: 4 August 2024
Ademi
AlbaniaEverything,Everything and Everything
Stayed in August 2024
Reviewed: 26 July 2024
Hamad
QatarNothing, except the lack of cigars ashtray !
It’s coosy, location perfect and have clean rooms including sheets and towels which is very important for my wife.
Stayed in July 2024
Reviewed: 25 July 2024
Lilly
AustraliaNo staff on desk on our arrival to assist with our luggage. Guessing staff were watching Euro 24 football grand final match. Went to my dad’s room only to find bed unmade and drinks on table. Staff using room for sleeping Not a great start to Check in. Rested amazing food and service exceptional. Would stay again!!
Stayed in July 2024
Reviewed: 23 July 2024
Peter
AustraliaEverything was perfect. Just ensure you read how to drive and park there as GPS tells you you can't (when you can,)
Staff were very helpful and the hotel is as close as you can get to the main Trg Bana Jelačića. The quality of the room was next level and well designed; the breakfast was amazing. We will definitely be back. The bed was a proper king! So comfortable. Peter I Dylan, Sydney.
Stayed in July 2024
Reviewed: 15 July 2024
Tatjana
United KingdomAmazing place! Right in the middle of the town. Exceptional staff, from our friendly breakfast waiter (I'm sorry I forgot the name) to the reception, all very helpful and warm. Rooms are exceptionally nice with a stunning modern bathroom. Really great! Thank you all!
Stayed in July 2024
Reviewed: 6 July 2024
Jahng
South KoreaThe shower booth is not well blocked by the glass, so water spreads to the floor.
Best location. close to main attractions. Rooftop restaurant has a great view.
Stayed in July 2024
Reviewed: 1 July 2024
Barker
United StatesGreat location and very helpful staff. Breakfast was excellent at rooftop dining.
Stayed in June 2024
Reviewed: 29 June 2024
Kristine
United StatesI can’t think of a thing.
Excellent location. Extremely comfortable bed. Friendly and helpful staff.
Stayed in June 2024
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