5 Ulica kralja Držislava, Lower Town, 10000 Zagreb, Croatia
#22 of 92 hotels in Zagreb
Guests' ChoiceBased on 1001 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.3
Facilities
9.0
Staff
9.5
Value for money
8.8
Free WiFi
9.3
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End of dialog contentReviewed: 27 June 2024
Davida
United StatesReception gentlemen were wonderful - full of great recommendations and fantastic customer service. They held breakfast for us and called the car rental for us when we overslept! The room was huge and had a lovely view of a water fountain. It was comfortable and spotless and had everything necessary, including a complimentary bottle of wine and chocolates! Breakfasts at the hotel were excellent, and I had a fantastic massage at the spa. Would definitely recommend!
Stayed in May 2024
Reviewed: 26 June 2024
Leah
United StatesA beautiful hotel walking distance to all the attractions.
Stayed in June 2024
Reviewed: 24 June 2024
Kim
CanadaEasy to find, near the centre but also away just enough, clean, friendly
Stayed in June 2024
Reviewed: 24 June 2024
Paromita
United KingdomMay be a different dinner menu would be good. But other than that, can't find a fault.
Excellent boutique hotel in a lovely area. All the staff members were so good. Always happy to help with a smile on their faces. We had Thai massage by Emma. One of the best massages I had so far. Food was good but a little bit of variety for the dinner Menu would be good. Will definitely go back. Thank you, everyone for making our stay so enjoyable. Keep up the good work. Kind Regards
Stayed in June 2024
Reviewed: 19 June 2024
Beverley
United KingdomMy husband had to stop the massage within a couple of minutes because the masseuse couldn’t understand English. He has a bad back and didn’t want his back touched. My earlier communication with the hotel said he could choose the massage he wanted but she didn’t understand so his 30 minutes was wasted
Breakfast was amazing, great selection, loved the sparkling wine as an option! Spring dinner was lovely although portions were quiet small. Excellent service from Kresilmir. All staff were very friendly. A shining light in a very dirty street.
Stayed in June 2024
Reviewed: 10 June 2024
Gabrielle
United StatesNothing
The property is beautiful. Our room was spacious with completely modern facilities and anything you might need. We also used the spa and each got a 1 hour long massage which was absolutely wonderful - a lovely treat at the end of a long hectic trip! Staff were extremely friendly and helpful.
Stayed in June 2024
Reviewed: 5 June 2024
John
IrelandWe really enjoyed our stay, very comfortable, well equipped hotel, excellent staff and food, convenient location.
Stayed in June 2024
Reviewed: 5 June 2024
Cmiljka
AustraliaI would have loved to have an Iron in the room. The reception can accommodate but just for convenience would be great
Location, the hotel staff, food, the room. Everything was excellent. Loved the heated bathroom floors for the unexpected cold in ZG
Stayed in June 2024
Reviewed: 17 May 2024
Deborah
United KingdomOther noisy guests
The staff were all very friendly and spoke good English. We had a lovely big room with all the usual extras. Great location to walk to the Square
Stayed in May 2024
Reviewed: 13 May 2024
Allan
United KingdomThe breakfast room was large and spacious and a wide variety of food, including sparkling wine, was offered. Whilst table service for coffee and eggs cooked to order was said to be available, the table staff often seemed distracted. A restaurant supervisor would probably rectify this issue.
The hotel was well located near the centre of Zagreb and within walking distance of the historical city. Our suite was spacious, clean and comfortable. In the bar, the service was first class. Evening meals in the restaurant were good with a prompt friendly service. At reception the service was professional, efficient, friendly and even humorous. The laundry service was first class.
Stayed in May 2024
Reviewed: 11 May 2024
Elaine
United KingdomNothing, it was as expected. Not extra special but very nice place.
Very good welcome. All staff were genuinely pleasant to everyone. Quiet location, comfortable bed.
Stayed in May 2024
Reviewed: 3 May 2024
Patryk
PolandGood breakfast very big room. With perfect body hygiene product
Stayed in May 2024
Reviewed: 2 May 2024
Jovita
LithuaniaIt was a great stay! We enjoyed our clean and bright room. Hotel is close to the centrum. On my birthday evening we had a dinner in the hotel restaurant and ordered Chef's special menu (4 dishes) - it was very very tasty and more than enough :) A lovely surprise from the restaurant chef was our evening's "cherry on the cake". Definitely recommend this hotel.
Stayed in April 2024
Reviewed: 30 April 2024
Richard
United Arab Emiratesexcellent food, excellent friendly staff
Stayed in April 2024
Reviewed: 24 April 2024
Zoe
United KingdomBooked the sauna but it hadn't been turned on so wasn't warm enough
Nice hotel, spacious rooms, friendly staff
Stayed in April 2024
Reviewed: 23 April 2024
Mohamed
IrelandLimited food options
Cleanness and very helpful staff
Stayed in April 2024
Reviewed: 21 April 2024
Alan
United KingdomAir con very noisy.
Very friendly and helpful staff. Love the decor.
Stayed in April 2024
Reviewed: 10 April 2024
Keane
IrelandFabulous property , superb food , the staff are outstanding… best I have ever come across… great location 8min walk from centre
Stayed in April 2024
Reviewed: 6 April 2024
Tom
GermanyAmazing eggs Benedict for breakfast. Professional staff Good gym facilities
Stayed in February 2024
Reviewed: 5 April 2024
Branko
NetherlandsAll was good
Very central
Stayed in April 2024
Reviewed: 2 April 2024
Maria
CyprusEverything met our expectations
Clean, kind staff, delicious breakfast great location
Stayed in April 2024
Reviewed: 1 April 2024
Suzanne
IrelandGreat location. The hotel is clean, calm and the staff couldn’t have been nicer. Lovely little bar downstairs and our room was extremely comfortable.
Stayed in April 2024
Reviewed: 1 April 2024
Renata
LuxembourgThe hotel is perfectly located to explore the city centre. Great SPA services including massages. The staff is friendly and welcoming! I enjoyed my stay!
Stayed in March 2024
Reviewed: 31 March 2024
Tom
GermanyGreat massages and sauna!
Stayed in March 2024
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