Mihanovićeva 1, Lower Town, 10000 Zagreb, Croatia
#20 of 90 hotels in Zagreb
Guests' ChoiceBased on 1768 hotel reviews
9.0Cleanliness
9.3
Comfort
9.4
Location
9.5
Facilities
9.0
Staff
9.2
Value for money
8.7
Free WiFi
9.1
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End of dialog contentReviewed: 24 September 2024
Janet
United KingdomAbsolutely nothing!
Just like good hotels used to be.
Stayed in September 2024
Reviewed: 24 September 2024
Law
Hong KongThe bathroom is big but the shower room is so small. Cannot reach the reception by dialing 9 several times, quite disappointed.
The location is wonderful and the breakfast has many varieties.
Stayed in September 2024
Reviewed: 21 September 2024
Kate
United KingdomThere were no complimentary drinks or tea/coffee making facilities in the room, not even a kettle. The mini bar was well stocked even with mini bottles of champagne but no way to make coffee/tea unless you ordered through room service. This is a pretty standard facility for a five star hotel so it was disappointing that nothing was provided and has led me to give a lower score in my review.
Beautiful and historic hotel in the centre of Zagreb. Room was a great size and I loved the art deco feel of the decor in the room, bathroom and throughout the hotel. Very comfortable bed. Staff were very helpful and friendly. Shame I was only able to stay one night due to an early flight.
Stayed in September 2024
Reviewed: 20 September 2024
Emil
United StatesThe coffee maker inside the room was filthy.
It was perfect. Choices were plentiful. Although we were rushing, the food that was served was excellent.
Stayed in September 2024
Reviewed: 20 September 2024
Joanne
AustraliaNothing really.
Very central. Trams at the doorway. Grand old hotel which has been maintained well. A little bit of preserved history. The room was comfortable and the food was fabulous at the Bistro. We had breakfast included but had to leave early on our last day and without prompting the hotel packed us a breakfast to go which was very generous.
Stayed in September 2024
Reviewed: 19 September 2024
Molly
United StatesOne room was not ready at check in, but they upgraded both rooms to suites to compensate
The breakfast was very good with lots of choices and served in a lovely room off the terrace
Stayed in September 2024
Reviewed: 19 September 2024
Lisa
United KingdomWonderful hotel! Classy, elegant and so beautiful. Our room was at the front, overlooking the courtyard. Everything was perfect. Location just right. And ... the best facial I've had in my life!
Stayed in August 2024
Reviewed: 19 September 2024
David
United StatesThe restaurant, Zinfadel, put Esplanade better than most luxury hotels. You can taste the quality of the ingredients. Breakfast was a joy. Dinner reservations were impossible to get so we did lunch and were glad to have had that opportunity to enjoy the cuisine.
Stayed in September 2024
Reviewed: 18 September 2024
Lama
United Arab EmiratesLoved everything, perfect location great staff beautiful hotel
Stayed in September 2024
Reviewed: 18 September 2024
Maha
Saudi ArabiaNothing
Everything was perfect
Stayed in September 2024
Reviewed: 18 September 2024
Richard
United KingdomBeing charged for items from the mini bar I never had.
Everything about the hotel was fantastic even down to the hotel history book covering it passed with the Orient express. Magical.
Stayed in September 2024
Reviewed: 18 September 2024
Barbara
CanadaThere is nothing that I didn’t like.
It was elegant, clean and comfortable. Great location.
Stayed in September 2024
Reviewed: 17 September 2024
Elizabeth
United StatesI wish there was a coffee maker in the room and I would have liked shower gel, shampoo to be in big bottles mounted on the shower wall, not the tiny little bottles that a cheap motel would have.
I thought the breakfast was just ok
Stayed in September 2024
Reviewed: 17 September 2024
Peter
United KingdomRoom service poor, lack of attention to detail. Room cold and staff unresponsive to our our request for review.
Stayed in September 2024
Reviewed: 17 September 2024
Gill
United KingdomClose to station, room amazing, given upgrade, breakfast amazing. Make great cocktails
Stayed in August 2024
Reviewed: 16 September 2024
Mark
AustraliaNo gym-pool
Best bed
Stayed in September 2024
Reviewed: 11 September 2024
Natalie
AustraliaNothing to not like
I absolutely love Esplanade. The best place to stay in Zagreb. Every time I visit Croatia I definitely stay here. The staff that work there deserve 10/10. The service the drinks food amazing. The rooms so clean and comfortable! I highly recommend Esplanade and like to say big Thank you to everyone there. 😊
Stayed in September 2024
Reviewed: 9 September 2024
Yuliya
United Arab EmiratesIts old and has its history… but its charming in that way!
Location good, super comfortable beds, lovely breakfast and restaurant! Definitely recommend!
Stayed in August 2024
Reviewed: 9 September 2024
Nickgazza
United KingdomNothing we disliked. It's quite expensive, but no more than expected. Breakfast is €26 extra.
Everything about this hotel is first class - the location near the station; clean, comfortable, spacious room; fabulous breakfast; incredibly diligent, helpful and friendly staff; comfortable common areas.
Stayed in September 2024
Reviewed: 9 September 2024
Michael
United StatesFelt luxurious and fancy and was only a 10-15 min walk from old town area. Also has a nice little gym next to the spa.
Stayed in September 2024
Reviewed: 8 September 2024
Caroline
SwedenLovely old Europe feel, luxurious . Great room, bed and very large bathroom with shower and bath. Perfect service, great reception and an outstanding cocktail bar worth flying to Zagreb for.
Stayed in September 2024
Reviewed: 6 September 2024
Sandra
United StatesStaff were wonderful. Great parking service
Stayed in September 2024
Reviewed: 6 September 2024
James
CanadaHistory, location, amenities
Stayed in September 2024
Reviewed: 5 September 2024
Tina
United KingdomLarger breakfast option particularly for gluten free
Excellent check in
Stayed in July 2024
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