Iva Dulcica 142, 20 000 Dubrovnik, Croatia
#18 of 60 hotels in Dubrovnik
Guests' ChoiceBased on 1272 hotel reviews
8.9Cleanliness
9.1
Comfort
9.2
Location
9.3
Facilities
9.0
Staff
9.2
Value for money
8.3
Free WiFi
9.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 September 2024
Deysi
United KingdomPillows not very comfortable. Bar service very slow . The lift buttons need to be changed. They did not work all the time.
Breakfast and dinner was very good. Very good location , service at the beach bar aeea excellent.
Stayed in September 2024
Reviewed: 26 September 2024
Gopal
BelgiumNothing but since it’s 5* price can be little higher side based on season or peak tourist seasons also it would have been good if there are more vegan and vegetarian options in Restaurants. As there is fine dining restaurant where we get 5 course meal it would have been good if guest know that need to be booked in advance at least 1 day before. We missed that but rest everything was spot on perfect
I must say it’s the best decision to book this hotel while visiting Dubrovnik, it gives complete 5* experience with all aspects. Stayed in many 5* earlier but I rate this on top whether it comes to sea facing room to spa facilities it has everything. The hotel has 4 different restaurants with lunge open 24*7 we enjoyed our stay here
Stayed in September 2024
Reviewed: 23 September 2024
Peter
IrelandSnacks and drinks were expensive
The beach. Breakfast, Easy access to the Old City by bus from right outside the door.
Stayed in September 2024
Reviewed: 22 September 2024
Sergiy
UkraineNice facilities, good beach, amazing food!
Stayed in September 2024
Reviewed: 22 September 2024
Tara
IrelandI cant fault anything about this hotel, we loved it.. Staff where so nice, food was fantastic, the breakfast buffet was so good a huge selection of lovely fresh food. Room service was also a winner. This hotel ticked all boxes for us. We will for sure be back :-)
Stayed in September 2024
Reviewed: 21 September 2024
Bukie
United KingdomIt was a bit expensive but it's worth.
Most stuff are so nice and helpful. I loved it's location and the promenade in front of the hotel. Also you have a choice of swim , indoor outdoor and beach. The stay was really fantastic 👌 Thank you
Stayed in September 2024
Reviewed: 20 September 2024
Pieter
South AfricaExcellent breakfast!
Stayed in September 2024
Reviewed: 16 September 2024
Kirit
United KingdomThe buffet dinners did not cater particularly well for vegetarians.
Very clean, awesome location.
Stayed in June 2024
Reviewed: 12 September 2024
Matthew
United StatesThe hotel blew our minds and way exceeded our expectations. As soon as we walked into the lobby we knew we had made the right choice, the view of the sea is incredible and that's just the lobby! The staff were very nice and hooked us up with a bottle of champagne in our room when we were able to check in. Our room had a large balcony that faced the sea and was very quiet. The beach was great with a waitstaff constantly wandering around to take any food/bev orders. The hotel's restaurant was also very good, we ate there on our first night and split a fish dinner that the waiter de-boned in front of us. All in all a 10/10 and we've already recommended it to numerous people interested. If we go back to Dubrovnik we will for sure be staying here again.
Stayed in September 2024
Reviewed: 11 September 2024
Judy
United KingdomBed rooms could do with refurb .
Great location access to water . Indoor and outdoor pool.
Stayed in September 2024
Reviewed: 10 September 2024
Thekkepurayil
CanadaI would like a fine dining experience at the hotel. May be soon 🍀
Stayed in September 2024
Reviewed: 9 September 2024
Ingrid
DenmarkGreat beach access and convenient location between old town and Gruz.
Stayed in September 2024
Reviewed: 9 September 2024
Deb
United StatesGreat location and definitely worth the V level service.
Stayed in September 2024
Reviewed: 5 September 2024
John
United KingdomOnly thing that stops me giving this full marks is a nagging point.....99% of staff were brilliant, really attentive, friendly. However....and I am not going to name the person for reason below. We encountered one member of staff whos' service/professionalism was not what I would expect, in fact the person actually embarrassed my wife in front of other guests. We spoke directly to the person and explained what they had done and how they had embarrassed her, they duly apologised' however they practically begged us not to report the incident as they would be fired. Not judging here or jumping to conclusions but does the hotel operate a fear culture with employees, or maybe staff member had previous? Either way, that incident aside, great facility.
Excellent location, wonderful view, excellent breakfast selection. Bars and restaurants all top notch.
Stayed in September 2024
Reviewed: 2 September 2024
Nikki
United KingdomSmall issue with the taxi return to the airport for our children - a car for 2 turned up instead of 4 - and no late check out was a shame despite the priority rooms.
Love the Valamar we've been a few times and the service is excellent, especially the priority area with the exclusive beach area and amazing 5 course meals in a private restaurant with a great view - we felt very special.
Stayed in August 2024
Reviewed: 31 August 2024
Paul
IrelandCorridors to rooms in bad need of renovation . Carpet well woren , walls needed painting . Turndown service a bit hit and miss .
Room was very well laid out . Great view of the sea. Great breakfast . Swimming pool was excellent with great views .
Stayed in August 2024
Reviewed: 29 August 2024
James
United KingdomHotel permits smokers in the outdoor dining areas so clouds of disgusting cigar smoke in the evenings whilst you are trying to enjoy dinner, drinks and really good music outside, then more cigarette smoke billowing over you at breakfast! Utterly disgusting.
Friendly and helpful staff. The facilities are very nice, great outdoor pool with views of the Adriatic and islands, spa is nice and beach front although busy is nice to swim in. Transport to Dubrovnik by cheap bus is easy and taxies/uber rides are plentiful.
Stayed in August 2024
Reviewed: 28 August 2024
Paulina
SwitzerlandLocation, room, friendly service, beach, swimming pool. Everywhere amazing views!
Stayed in August 2024
Reviewed: 28 August 2024
Joseph
MaltaNothing much if anything in fact.
Everything. The service, the location, the amenities etc. Hotel staff are very educated and cordial.
Stayed in August 2024
Reviewed: 27 August 2024
Gabriele
AustriaPerfect Service, very clean, great atmosphere
Stayed in August 2024
Reviewed: 26 August 2024
Allison
AustraliaThe pool needs cleaning.
Huge breakfast spread with friendly staff attending to your every need. Beautiful location to sit and watch the world go by.
Stayed in July 2024
Reviewed: 19 August 2024
Peter
SlovakiaThe food served on the beach is not good enough and needs inprovement, also there is not enough waiters, so you have to fight for their attention. It is allowed to smoke on the beach so you will probably experience a smoker smoking on one of your neigboring chairs and the wind migt blow it towards you. Once we had a cigar smoker next to us and it was blowing towards us and when the waiter was serving us food we asked if this is ok and he said it is allowed to smoke there “why not”. Smoking is also allowed on the breakfast terrace, they will even bring you an ashtray to your table while people next to you are eating breakfast, so again if you have a smoker next to you you might smell smoke while eating.
Great location on a beautiful pebble beach, very good breakfast, friendly and helpful staff, well maintained property
Stayed in August 2024
Reviewed: 15 August 2024
Arben
AlbaniaLocation is perfect, just in beach. All staff is very friendly. The view from room is wonderful. Every thins are perfect
Stayed in August 2024
Reviewed: 14 August 2024
Osimeogieme
United KingdomNothing
Loved the location and the view of the sea. Loved the architecture of the hotel. Loved the live band at night. Loved the food. Loved the spa.
Stayed in August 2024
Sierra Nevada, Spain
Le Mans, France
Rosenberg, USA
Bredenfelde, Germany
Debar, North Macedonia
Paris, France
Eilat, Israel
Yangon, Myanmar
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content