Great location, on the bus line Room was very clean & views dramatic Buffett was excellent and efficient. Staff went out of their way to be of assistance

Stayed in September 2024

Nothing

We usually prefer self-service apartments/homes on holidays, but wanted to treat ourselves at the end of our trip. This hotel is in the Lapad area, and is stunning. The Dubrovnik old town is easily accessible, as the public bus number 4 loops from immediately outside the hotel, and Pile Gate at the old town. Takes about 15 mins. We booked a Double room with sea views and balcony, but we were pleasantly surprised when they upgraded us to the junior suite at check-in. This is on the highest floor for rooms, and the view is breathtaking. It came with a beautiful welcome platter of fruit, biscuits and a bottle of wine. The room was very spacious, had a very comfortable bed, and good amenities. The suite even had a second bathroom/toilet! Staff at reception and at breakfast were incredibly friendly ( the latter even when the large breakfast area was almost full). Breakfast had a huge range of good quality food( hot and cold) which we thoroughly enjoyed. The outdoor pool area was pretty full the day we went, but able to get lounge chairs( however, it did take about 15 mins before any towels were available, although this didn’t bother us). We didn’t use the pool, but instead we decided to swim in the sea, using the steps available. We also used the indoor pool, spa, steam room and sauna for a couple of hours on the one rainy day, which was great as we are usually too busy out and about. A beautiful 4nights here to end our 3 week vacation, celebrating our honeymoon. Highly recommend.

Stayed in September 2024

Great location and staff all very helpful, professional and polite. Rooms also spacious with great views.

Stayed in September 2024

Nothing really!

Rooms were lovely with a great bed and linens. Could have had a little more storage space for our gear but overall no complaints.

Stayed in September 2024

Excellent location

Stayed in August 2024

Bit far from old town

Very nice. Great pool . Beautiful view

Stayed in September 2024

There is no water in the rooms. We had to buy our own water every day for the room.

The private beach

Stayed in August 2024

Nothing

Great breakfast, friendly staff, easy to organise tours

Stayed in September 2024

The carpet was outdated. The bed was hard. The beach was very rocky and the water was rough. The buffet could have been better. Food and drinks were overpriced. The resort slightly missed my expectations. It was just okay. I would look around for another hotel if I returned, however I wouldn't count out the Palace entirely.

Location was beautiful. Room was nice and had a great view. The pool and the beach area was nice. The buffet was satisfactory.

Stayed in September 2024

My husband and I loved everything about this hotel!

This hotel is in a beautiful location, only a short 10-minute drive to Old Town. The views are beyond amazing. They have 2 pools, a wellness center, and 3 restaurants, all of which have excellent cuisine. There is also a walking path behind the hotel with a beautiful view of the coastline at the top. It is very clean and the staff is very professional. This hotel takes care of its guests, top-notch! We would absolutely go back again!

Stayed in September 2024

No complimentary water nor snacks in room. Hotel bar ran out of biscuits very early (eg 20:00) when we had hot drinks twice ! On one day the chef cooking the omelettes either had difficulties with speaking English or an impolite manner - appeared very irritated by requests. Cramped gym - hard to position the bench and do floor exercises with a mat. Cost of airport transport is over double (99 Euro) compared to high quality 6 seater Mercedes people carriers of other taxi firms - which we used (47 Euro)

Breakfast greeting - extremely pleasant lady Marijana started the day for us with a short chat and lovely smile. Good choice in breakfast. Nice indoor pool and jacuzzi. Excellent bus no.4 to the Old Town is invaluable. Very nice lady cleaned our rooms on floor 9. You can get Euro 1.74 bus tickets from the shop in the hotel lobby rather than pay 2.50 on the bus.

Stayed in September 2024

It is not close to Old Town.

Great view from balcony. Staff was friendly. Buffets provided good options.

Stayed in September 2024

Location was wonderful & staff was very helpful & kind !

Stayed in September 2024

Bacon at breakfast but then no-one does bacon like England! No full length mirror in the room

Everything, the room the views the staff were excellent

Stayed in September 2024

Wonderful view and position of the hotel; private and peaceful. Facilities are top notch and the staff are all attentive and helpful.

Stayed in September 2024

Valets could have been more helpful when we checked out and need help with out luggage. They seemed to find other guests to focus on

Ocean view room was excellent - plenty of room, great view. Breakfast buffet was diverse and plentiful. Easy access to Bus or Uber to get to old town

Stayed in September 2024

The buffet wasn’t the best we have had. It was ok. Better food out in the city.

Location was fabulous. Beautiful sunsets. Rooms could be a little brighter, a refurb is due. The woman in the shop was amazing. We lost our luggage and she was great at helping us with emergency clothes, swimsuit etc.

Stayed in September 2024

Not quite a five star hotel.

The views

Stayed in August 2024

Everything. Location, facilities,staff

Stayed in September 2024

The breakfast was yummy with good choice but could do with a bit of modernisation/refinement. Didn’t eat in fine dining restaurant but heard it was fabulous.

This review is based on staying in the newly refurbished wing of the hotel in an ambassador suite. The suite was spectacular - floor to ceiling windows, designer furniture, 2 bathrooms, gorgeous outdoor space with settees and sun loungers overlooking breathtaking sea views. The reserved sun loungers by the vip private small pool was a game changer - no getting up to get the beds early! Hotel location is great - easy walk to Lapad and short cab journey to old town (or bus right outside the hotel) The hotel GM is a true gentlemen, who couldn’t have done more to enhance our stay.

Stayed in September 2024

Very nice hotel with amazing views Incredible swimming pool with direct access into the sea where you could see a lot of sea life

Stayed in August 2024

Cold coffee for breakfast 😩

The location was exceptional. The staff were lovely. The room maid was absolutely lovely. Breakfast full of choices. Only criticism the coffee was lukewarm warm which seems to be a general fault in a lot of hotels! The bus was right outside the hotel to take you to Old Town which was perfect. We enjoyed our stay very much.

Stayed in July 2024

Would be lovely if there was food available at the pool bar rather than having to go to a different restaurant and sit at a table

Lovely view from the breakfast restaurant, didn’t realise you could sit outside on the balcony as this wasn’t offered

Stayed in September 2024

Lovely property in a secluded area

Stayed in September 2024