Bedemi Zadarskih Pobuna 13, 23000 Zadar, Croatia
#2 of 37 hotels in Zadar
Guests' ChoiceBased on 287 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
9.7
Facilities
9.1
Staff
9.6
Value for money
8.6
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 June 2024
Anny
SwitzerlandThe access to the hotel a little bit confusing at first, as we drove with car and all the access are blocked, I had to walk to the reception so that they put down the ramp for us.
It is well located Is really in the center of old town where we can walk around to the nice places and restaurants.
Stayed in June 2024
Reviewed: 22 June 2024
Daniel
United StatesNothing.
Very clean, excellent staff, cozy room, nice bathroom, great view, well stocked mini bar, comfy bed, great breakfast, exceptional location.
Stayed in June 2024
Reviewed: 20 June 2024
Richard
United KingdomThe hotel is lovely, with large comfortable rooms and good faciliities. The staff are friendly and professional and the breakfast offering is excellent. It is also in a great location, and I always enjoy coming back here every year.
Stayed in June 2024
Reviewed: 18 June 2024
Barker
United StatesNo Oat Milk or similar for breakfast
Location and a place to park the car.
Stayed in June 2024
Reviewed: 15 June 2024
Steven
United KingdomThe parking area is open to passersby.
Great location just inside the walls of the old town with parking available. A relais and chateaux experience.
Stayed in May 2024
Reviewed: 9 June 2024
Jean
FranceUnfortunately, a huge bus of chinese travelers vampirized the breakfast place, the staff was submersed and despite their kindness, our breakfast was poor... Also the dinner at the restaurant was OK, but not at par with what one would expect from a Relais& Chateaux
Globally, the quality of the hotel, its location are superb. Service and welcome are excellent
Stayed in June 2024
Reviewed: 6 June 2024
Denise
United StatesThe hotel was exceptional. It was clean, had old world charm, wonderful location & parking. The staff were courteous and beyond helpful. The front desk staff went above & beyond!! Would definitely stay again.
Stayed in June 2024
Reviewed: 2 June 2024
Fred
United StatesWe kinda splurged lotsa money on the room and private boat island tour, but hey, it was our choice to do so.
High-end hotel room located in the heart of the old town, just steps away from the Sea Organ. Very courteous staff (especially Marina), as you would expect from such a quality hotel. Very comfortable bedding and all the amenities you could hope for.
Stayed in May 2024
Reviewed: 2 June 2024
Dyan
United StatesThe location is perfect and all the staff we interacted with were the nicest we have met on our whole trip. Friendly, smiled, helpful, cheerful. Other hotels were okay but unlike Bastion, often felt the resentment. I would highly recommend this hotel. Breakfast was fabulous, not just a croissant!Beautiful area to walk, always felt safe. Really lovely.
Stayed in June 2024
Reviewed: 29 April 2024
Karl
United StatesNot a thing.
Great location and very courteous and attentive staff.
Stayed in April 2024
Reviewed: 13 April 2024
Liela
United KingdomThe location of Bastion Heritage Hotel is ideal for exploring all that Zadar has to offer. Situated within the historic walls of Zadar Old Town it is walking distance to all landmarks and the sea. We were able to immerse ourselves in the vibrant culture and history of this enchanting destination with ease. Our room was spacious, very clean, and we had stunning views overlooking the sea. Sunrise was especially beautiful. The spiral staircase stood out immediately, adorned with original stone walls, and was a stunning focal point within the hotel's interior. It evoked a sense of history and grandeur and I preferred ascending and descending the stairs instead of taking the lift. The staff's exceptional service exceeded our expectations, leaving a lasting impression on our experience. From the warm welcome at check-in to the helpful recommendations for exploring the city, every interaction was characterised by genuine warmth and professionalism. The staff went above and beyond to ensure that our stay was nothing short of perfect, and for that, we are truly grateful. A special thanks to Marina and Ivan for their outstanding service and attention to detail throughout our stay. Nothing was too much trouble. In summary, our stay at Bastion Heritage Hotel Zadar exceeded all expectations and left us with memories to cherish for a lifetime. This hotel is the perfect choice for an unforgettable experience. We can't wait to return.
Stayed in April 2024
Reviewed: 4 March 2024
Yvette
FranceAbsolutely nothing
A beautiful building with a gorgeous dining room & breakfast room. The sea front was 15 metres away & our bedroom which was spacious & beautiful, looked over the sea. The small bar was cosy & comfortable,
Stayed in February 2024
Reviewed: 16 February 2024
Goran
CroatiaExcellent staff, great location and good value for money
Stayed in February 2024
Reviewed: 18 January 2024
Dan
United StatesThe staff were exceptionally helpful and friendly!
Stayed in January 2024
Reviewed: 8 January 2024
Zvjezdana
CroatiaPerfect hotel for visiting Zadar old town! So clean with awesome restaurant and room view!
Stayed in January 2024
Reviewed: 31 December 2023
Zsolt
HungaryEverything was right.
The breakfast was sufficient and varied, staff was polite.
Stayed in December 2023
Reviewed: 30 December 2023
Andy
SingaporeBreakfast wasn't ready even though it was past 7am and lacked many items from display, service was under-staffed
Spacious room Heated towel dryer in the bathroom Smiling, helpful staff Beautiful hotel Close proximity to the Sea Organ Everything in Old Town was within walking distance but the hotel itself is on a quiet street Free parking
Stayed in December 2023
Reviewed: 26 December 2023
Chiang
HungaryNothing
Free parking onsite. Comfortable room size for 2 persons. Very good breakfast. Menu to order from for well made dishes. Very helpful and friendly staff. Easy access to the attractions in the Old Town.
Stayed in December 2023
Reviewed: 2 November 2023
Steve
United StatesNone
Great location. Super friendly staff. Nicely appointed room. Cute little bar for drinks.
Stayed in November 2023
Reviewed: 28 October 2023
Craig
United StatesThought the property was a bit tired, carpeting should be replaced. Restaurant was mediocre.
Stayed in October 2023
Reviewed: 27 October 2023
Rachel
United KingdomNothing, it was exactly what we were looking for
Everything- lovely staff, brilliant location, comfortable rooms and great breakfasts!
Stayed in September 2023
Reviewed: 9 October 2023
Philip
CanadaIt was difficult to find they need to provide better directions, the location and parking is Top just difficult for first timers to find….for example it’s just across from the teatro hotel turn right and call them and they will open the gate remotely, we had to park walk around find it and then back to the car and park, not a big deal but this small improvement would help when you have been driving for a few hours and want to get to your hotel without hunting for it…..
Everything and very well priced great location and fantastic restaurant
Stayed in October 2023
Reviewed: 9 October 2023
Marion
United StatesAlways a pleasure to stay at the Bastion Heritage. The location is perfect, the rooms are comfortable and everyone is so friendly.
Stayed in October 2023
Reviewed: 8 October 2023
Milena
Bulgariathe location, the sea view, cleanness, the breakfast
Stayed in September 2023
Boynton Beach, USA
Morschwiller-le-Bas, France
Saint Louis, USA
Chacras de Coria, Argentina
Visconde De Maua, Brazil
Monett, USA
El Nido, Philippines
Málaga, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content