Poljana Grgura Ninskog 1, 21000 Split, Croatia
#1 of 106 hotels in Split
Guests' ChoiceBased on 294 hotel reviews
9.7Cleanliness
9.8
Comfort
9.8
Location
9.9
Facilities
9.6
Staff
10.0
Value for money
9.4
Free WiFi
9.8
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End of dialog contentReviewed: 6 June 2024
Lindsey
United StatesNothing - everything was wonderful.
Location was so ideal! You are located right in the palace walls, and our room looked out over the bell tower. The room was decorated beautifully, and the bathroom was well equipped with amenities. The staff were incredible. They let us have breakfast when we arrived early the day of check in and then stored our bags for us while we explored since our rooms weren't ready yet. They gave us a free upgrade since they had rooms available, and they helped us get to our taxis the next day when we were leaving. The breakfast was incredibly delicious and all homemade! There are stairs required, but they help with getting the luggage to your room. I honestly couldn't recommend this place enough!
Stayed in June 2024
Reviewed: 2 June 2024
Sherry
United StatesWould recommend that hotel consider blackout curtains, since there are lights just outside the windows.
Excellent location, just around from the Peristil, yet quiet. Hotel has a dedicated parking space just outside the walled city. Staff were friendly and very helpful: meeting us at the parking space, making excellent recommendations for sightseeing and restaurants, accommodating late departure. There was always coffee and refreshments available downstairs. Excellent breakfast. Rooms were comfortable and bathrooms well-stocked with amenities.
Stayed in May 2024
Reviewed: 28 May 2024
Gabrielle
United StatesNothing
Perfect location in the heart of Old Town, but still quiet tucked behind the main sights of Diocletian’s Palace. Great combination of modern facilities in a beautiful old building. Lovely breakfast. But the best thing was the staff! Jan took great care of us at check-in, making sure we knew where to park, met us at the parking spot, and helped us bring all our bags through the town to our hotel (since it’s in the pedestrian zone). He was so kind and helpful throughout our stay. On our final day for check-out, Ante took over - he was just as wonderful and helpful. Hope to come back again one day!
Stayed in May 2024
Reviewed: 24 May 2024
Tzu-yin
TaiwanGood. location. And nice reception
Stayed in April 2024
Reviewed: 21 May 2024
Susan
United Statesone needs to adjust to the noise from the restaurants below.
staying in a place within the palace walls. staff had pride in the hotel & were beyond helpful
Stayed in May 2024
Reviewed: 12 May 2024
Chloe
AustraliaNo view out the window like the pictures
The people and the antique rooms
Stayed in May 2024
Reviewed: 9 May 2024
Sarah
United KingdomPillows were slightly too large for me
The breakfast and location Staff were great and helpful
Stayed in May 2024
Reviewed: 5 May 2024
Mark
United KingdomNothing. A fabulous hotel.
Great location. Friendly & helpful staff. Large & comfortable rooms. Great shower.
Stayed in April 2024
Reviewed: 4 May 2024
Marion
United StatesNothing!
Friendly and exceptional service from Ante. Excellent breakfast, perfect location, wonderful dinner steps away.
Stayed in April 2024
Reviewed: 4 May 2024
Riina
FinlandSoundproof could have been a bit better between the rooms.
The staff was the best. Jan and Ante were super friendly and they wanted to help us to plan our holiday. The hotel was tidy and beautiful. Spacious room with good beds. Breakfast was excellent. Loved the stay.
Stayed in May 2024
Reviewed: 3 May 2024
Cindy
United StatesEverything was great!
Awesome Hotel! The staff were so helpful before and during the stay and all the little touches made our trip that much more excellent. Clean and super comfy rooms and location was excellent!
Stayed in April 2024
Reviewed: 29 April 2024
Travelninja2
United StatesNothing.
The hotel is inside the Diocletian Palace. How cool is that? The breafast was good - offering lots of food choices. The room was a nice size. The toilettries are L'Occitane. What's not to like? Also, they make arrangements to meet you just outside the wall of the Diocletian palace - to carry your bags and guide you to their hotel. Great service.
Stayed in April 2024
Reviewed: 19 April 2024
Jaret
United StatesThe staff was incredibly nice and provided wonderful suggestions whenever I asked for assistance with finding a good restaurant or side trip to do. They went above and beyond what was expected and were always friendly and helpful.
Stayed in April 2024
Reviewed: 18 April 2024
Linette
United StatesThe old Roman palace is a landmark and large compound. Within which are hotels, restaurants, shops, attractions etc. and there are steps involved; luckily the hotel staff is very friendly and helpful to guide and assisted us with our luggage.
Located inside the palace which is just off the promenade along the waterfront. Sightseeing, the various attractions within the palace, good restaurants are literally steps from the hotel. We walk 5-6 minutes to meet with our guide for the island hopping boat rides which docked just 3 minutes away. In short, it’s convenient and saves us time. The hotel staff is amazingly helpful, Anna assisted us with our luggage and led us outside the palace to meet with our Uber driver. Don’t miss the breakfast, a lovely lady would prepare special local delicacy not found anywhere, we had flaky cheese pastries with fresh asparagus or sausage. Bed was very comfortable and well appointed linen and towels. We had a great stay.
Stayed in April 2024
Reviewed: 16 April 2024
James
United StatesLocation
Stayed in April 2024
Reviewed: 15 April 2024
Dodie
United StatesNot a thing
They treated us like family.
Stayed in April 2024
Reviewed: 14 April 2024
Mary
United StatesEvery single thing!! Most helpful concierge staff I have ever encountered.
Stayed in March 2024
Reviewed: 9 April 2024
Lucy
SingaporeCoffee and tea facilities in room and at breakfast felt very basic compared to price of hotel
Very central in beautiful historic location, super helpful hotel staff who couldn’t do enough to help, spacious rooms
Stayed in April 2024
Reviewed: 2 April 2024
Aoife
United Arab EmiratesStaff were super accommodating. They met us at our car to help us with parking and bags. Central location. Perfect breakfast and refreshments available all day.
Stayed in March 2024
Reviewed: 2 April 2024
Indranil
United Arab EmiratesNothing. All superb.
Everything was awesome. Starting from the reception and welcome, the tram took time to explain the facilities and attractions in detail. Also, suggested a few good restaurants. The room was very specious and modern. Loved it. The location is simply superb - within the old town and stone through distance from all major attractions. And the breakfast was home made, the best we had further trip. Thanks to the hotel team for everything.
Stayed in April 2024
Reviewed: 1 April 2024
Nazneen
United StatesNothing.
I loved the interior decor of the room - very elegant room amidst a medieval town. The location was very unique and walkable to major highlights of the town. Lots of snacks available throughout the day and a nice breakfast in the morning. The staff were very helpful and helped with our luggage to and from the hotel and parking spot.
Stayed in March 2024
Reviewed: 30 March 2024
Patricia
United KingdomNothing!
The staff are the best assets of this hotel. Ana, Ante, Ivan, and Jan (especially Jan), they are friendly, polite, super helpful, attentive, resourceful. Nothing is too much trouble for them. The hotel itself is also very nice, clean and very comfortable. Close with everything and the promenade.
Stayed in March 2024
Reviewed: 27 March 2024
Priya
AustraliaExcellent staff, lovely location and delicious breakfast
Stayed in March 2024
Reviewed: 25 March 2024
Gregg
United StatesJan, Benter, and Anna we very professionally and Hospitable. Breakfast was incredible each morning.
Stayed in March 2024
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