Poljana Grgura Ninskog 1, 21000 Split, Croatia
#1 of 105 hotels in Split
Guests' ChoiceBased on 306 hotel reviews
9.7Cleanliness
9.8
Comfort
9.8
Location
9.9
Facilities
9.6
Staff
10.0
Value for money
9.3
Free WiFi
9.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 September 2024
Rebecca
United KingdomBit of noise from the square which we could have been warned about
Location fantastic and service exceptional. Breakfast was also very good
Stayed in September 2024
Reviewed: 11 September 2024
Linda
United StatesAbsolutely nothing
The level of service and location.
Stayed in September 2024
Reviewed: 9 September 2024
Marian
United StatesNothing!
Everything about the hotel was absolutely PERFECT! 10/10!
Stayed in September 2024
Reviewed: 9 September 2024
Gabrielle
AustraliaNothing.
The location couldn’t have been more central and was a few minutes walk from all of the attractions and restaurants. The staff were very friendly and accommodating and nothing was a problem. When we were leaving to catch an Uber to the airport, we were escorted out of the old town to the pick up location.
Stayed in September 2024
Reviewed: 9 September 2024
Nancy
United StatesLiked everything!
Location
Stayed in September 2024
Reviewed: 3 September 2024
Barbara
New ZealandFantastic location right next to the Bell Tower. Spacious and well furnished room. Staff are really welcoming and accommodating.
Stayed in September 2024
Reviewed: 2 September 2024
Julie
United KingdomNothing.
The staff are wonderful and the location/ view was spectacular. Everything was clean and nothing was too much trouble for the host staff. Breakfast was very good. Nice toiletries supplied. You are basically staying within Roman walls! Amazing!
Stayed in September 2024
Reviewed: 2 September 2024
Kate
United KingdomThe convenience of the location. Extremely helpful staff - advising on local general tourist info, beaches to visit, boat trips and even advice for where to go clubbing!
Stayed in August 2024
Reviewed: 27 August 2024
David
United StatesThe location of the hotel was excellent, and the staff was awesome!
Stayed in August 2024
Reviewed: 27 August 2024
Sonia
New ZealandNothing
The hotels location was fantastic. Our room was spacious and spotlessly clean with a beautiful view overlooking the bell tower. Small thoughtful touches were in the room like the makeup magnifying mirror. The bed was very comfortable. Ante was very welcoming , helpful and friendly and made our stay special. We were helped with our luggage and transport to the airport, which was very much appreciated. I recommend the honey and cheese pancakes served at breakfast, they were delicious.
Stayed in August 2024
Reviewed: 26 August 2024
Michael
AustraliaNil.
Quality, location and staff attentiveness.
Stayed in August 2024
Reviewed: 24 August 2024
Bryan
United StatesThe staff is exceptional! They all went beyond our expectations to make sure our stay was perfect! Bravo to the entire staff!
Stayed in August 2024
Reviewed: 23 August 2024
Paula
United KingdomNothing
Location Feel of property Bathroom & bedroom space
Stayed in August 2024
Reviewed: 14 August 2024
Leonie
United KingdomNothing
The location was amazing, the hotel was gorgeous and the staff were so helpful - they couldn’t do enough for us.
Stayed in August 2024
Reviewed: 13 August 2024
Brendan
IrelandThis hotel is in the perfect location, the staff couldn’t be more helpful and welcoming.
Stayed in July 2024
Reviewed: 10 August 2024
Heidi
United KingdomFantastic service and peach cake!
Stayed in August 2024
Reviewed: 24 July 2024
Menzel
United KingdomExcellent hosts and amazing location!
Stayed in July 2024
Reviewed: 11 July 2024
Simon
United KingdomNothing
We (2 adults and 14yr daughter) stayed for 1 night from the 13th to 14th June. We arrived from Italy by ferry at 7am and planned to drop our bags at the Hotel at 8am. It's not great arriving in a city so early in the morning and was concerned over our energy levels and protentional mutiny. However, the welcome we had was exceptional (Jan) and we were sat down and given breakfast, coffee , tea and juice. Our room would be ready asap - 2pm that left us the rest of the morning to explore and visit Split. Our room was large, clean and comfortable. It was also cool that was most welcome. Jan also contacted our next accommodation so he could give us directions and confirm our arrival. On leaving we were given a postcard and gift thanking us for our stay. Nice touch. Great place to stay and wonderful staff.
Stayed in June 2024
Reviewed: 1 July 2024
Michael
United StatesThis was not a problem for us, but it’s important to know this is a walk up with no elevator lift.
The location of this hotel is wonderful for exploring the old town. It is located in a quiet courtyard near the east gate and a stones’s throw from the Bell Tower. The hotel is modern with many comforts of a luxury hotel. The staff (Jan and Ante) are very friendly and helpful in making recommendations, helping with reservations, and being gracious hosts. And the chef (Sonja) who makes breakfast is really creative and prepared a tasty spread.
Stayed in July 2024
Reviewed: 28 June 2024
Alison
United KingdomDue to the location there was no outside space. Similar for most accommodation in this central old town location
Great location and staff
Stayed in May 2024
Reviewed: 27 June 2024
Jennifer
United StatesThere was nothing that I would change. Again, the staff was friendly and attentive, the location was interesting and google maps helped us get everywhere we needed.
Everything was terrific. The staff went out of their way to meet every request and expectation we had. They helped with luggage and airport transportation. The breakfast was outstanding, they even provided cooked eggs and crepes, what a surprise.
Stayed in June 2024
Reviewed: 23 June 2024
Patricia
United StatesThe rooms was super comfortable.
Stayed in June 2024
Reviewed: 19 June 2024
Melanie
AustraliaThe rooms are lovely. The location was very central. The breakfast was delicious and most importantly the staff were amazing, nothing was too much trouble, they were very friendly, informative and helpful. Would definitely stay there again.
Stayed in June 2024
Reviewed: 6 June 2024
Lindsey
United StatesNothing - everything was wonderful.
Location was so ideal! You are located right in the palace walls, and our room looked out over the bell tower. The room was decorated beautifully, and the bathroom was well equipped with amenities. The staff were incredible. They let us have breakfast when we arrived early the day of check in and then stored our bags for us while we explored since our rooms weren't ready yet. They gave us a free upgrade since they had rooms available, and they helped us get to our taxis the next day when we were leaving. The breakfast was incredibly delicious and all homemade! There are stairs required, but they help with getting the luggage to your room. I honestly couldn't recommend this place enough!
Stayed in June 2024
West Sacramento, USA
Opava, Czech Republic
Valencia, Spain
Vejer de la Frontera, Spain
Trogir, Croatia
Vogt, Germany
York Beach, USA
Seogwipo, South Korea
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content