The spa was spectacular. It is a little on the smaller side, but the up side to this was that it was not very busy at all going during the week. We were able to quietly slip in and enjoy the entire facility for relaxation. What a great ending to a wonderful 2 weeks before we travelled home.

Stayed in September 2024

That there was no coffee Facility in room

Nice room clean room comfortable bed.

Stayed in September 2024

The check-in and check-out times are inconvenient, 11 am and 4 pm respectively. Even though I had written three times prior to arrival requesting an earlier check-in since we were travelling from across the Atlantic, we had to wait three hours before we were given a room at 3:30 pm. The hotel was half-empty if not more, so this was a very poor response from the hotel. Travelers, take note.

Room OK, very clean, quiet.

Stayed in September 2024

Only downside is there is a sign in room saying you cannot get food/ drink delivered to rooms via Bolt/volt etc or else a 20 euro fee will be given. I’m not sure if this also extends to bottled drinks/snacks purchased in a store. We were going to buy a few bottles of water at a store near by but didn’t want to risk getting a 20 euro fee.

Beautiful hotel, beautiful facilities. Honestly not many complaints, the staff was nice, very close to the airport and a quick Uber ride to the centar Zagreb! A perfect location if you want a close ride for the airport but also want a quick ride to downtown. the room was clean, restroom was clean and stocked with toiletries. We will DEFINITELY be staying again!!

Stayed in August 2024

Both the vent and one of the bathroom lights didn’t work and the wifi was very spotty but otherwise comfy and definitely good enough for a nights stay.

Very friendly staff and clean, fairly spacious room. Good location for pass by travelers since it’s near the highway but still quiet and the two restaurants and parking garage were very convenient.

Stayed in August 2024

Bad smell in the room (I had the room changed upon request). Not impressed with the cleaning

Good location

Stayed in August 2024

It is quite far away of centre of Zagreb and other shopping centres, with no car sharing locations, they are far away. SPA resort inside of hotel is quite small for the size of hotel. Bathroom needs some renovations about shower cabin (they couldn't be closed and result was wet floor) hair dryer, faucet, and shower rain head its clocked from waterstone. And lighting was a little bit dark.

It is quite and nice hotel. With beautiful halls and breakfast room. Outside of hotel is good looking too. It is positive that there was bus stop very close. The room was ready 1 hour earlier which was great. TV in the room js perfect and lightning of room was very nice.

Stayed in August 2024

Hotel Aristos made sure that I had a taxi waiting for me at the airport. The amazing part? It was 12:30 in the morning!

Stayed in August 2024

So expensive! One glass of wine for 12 euros in the restaurant

Very clean, luxurious. Close to airport

Stayed in August 2024

The queen bed didn’t have one full-size duvet but two single-size duvets, which I’m not used to, but it’s not really that bad.

The hotel is not far from the airport and a 10-15min walk from the US embassy. The staff was very nice and of great help about transportation. My flight was delayed and I was late for the check-in but I contacted the staff and they were very nice, understanding and flexible. The room and the bathroom are very nice, clean and spacious. There is a lot of space to put all your stuff The whole hotel is also pretty quiet.

Stayed in August 2024

No English tea for breakfast, only fruit teas, gap in the curtains that lets in the light

Nice comfortable bed, sauna and jacuzzi available for residents of hotel for 2 hours free of charge. There were no fried eggs at breakfast but they made me some when I asked.

Stayed in August 2024

The hotel restaurant served pizza and burgers. However, the French fries were dark in color, and I experienced stomach pain and nausea afterward. For 18 euros, the breakfast was disappointing: the scrambled eggs were unappetizing, and the local dish, Zagorski štrukli, was shameful. The catering staff (I wouldn't call them waiters) was neither helpful nor friendly, which was completely opposite to the rest of my experience at this hotel. Bathroom is clean and well equipped but when taking shower in bathtub plenty of water drains from bathtub glass door to bathroom floor.

Reception staff was welcoming and spoke fluently.

Stayed in July 2024

No coffee/tea facilities in room.

Great shower head and pressure , comfortable

Stayed in July 2024

Poor breakfast, 5 out of 10. Big variety but inadequate healthy choices.

Well organized place with fantastic personnel and excellent spa area.

Stayed in July 2024

Like the last time I was here, plumbing and almost everything in the bathroom was broken or not function properly. Toilet not flushing! The taps in the sink and in the bathtub do not work properly, when you use the shower even with the door closed on the bathtub water splashes all around... The carpet in the room was very dirty (stains). I've stayed at the hotel for a short time (just an overnight stay), but I think a 4-star hotel needs to do better and provide better service.

Spacious room and comfortable bed, location, shop and restaurants near the hotel

Stayed in July 2024

Breakfast was excellent. Reception was friendly and super helpful.

Stayed in July 2024

Location is not great if you are looking for something close to the centre of Zagreb.

Staff were friendly. Room was large and clean. Found myself looking for a room after my flight was cancelled- with the reception operating around the clock this fit the bill.

Stayed in July 2024

-

Big & freshly renovated rooms. Perfect for our short stay near the highway. Wonderful breakfast with good variety. Helpful staff

Stayed in June 2024

I cannot complain on anything in particular during my short stay in the hotel.

Pretty much everything went well, starting from the check-in which was a couple of minutes after midnight, and thus of some concern to us. The room was really spacious, clean and the beds were comfortable. The breakfast was just really good, with ingredients believed to have been procured from local food manufacturers. A very convenient location relative to the Zagreb airport too. Based on a one-night stay, I have nothing but compliments.

Stayed in June 2024

The TV browser wouldn’t allow to play Netflix, the bathroom could have a look over

Nice breakfast selection, the room was modern

Stayed in June 2024

No coffee in room

Stayed in June 2024

very bad coffee

Good breakfast ,good bed. parking in side

Stayed in May 2024

the smell in the bathroom was a bit strange.

The spa was great, the employee in the spa center was also very friendly

Stayed in June 2024

Breakfast was perfect

Stayed in February 2024