The room was a bit warm, there is a fan, but it wasn’t unte enough, but it is usually not this warm!

The friendly staff, beautiful location on the lake, out of town, so it was quiet. Excellent breakfast, Beautiful beachfront. The owners were so kind and welcoming. Rooms were spacious and beds were comfortable. It is not fancy,, but well worth the prive. I would gladly go back!

Stayed in May 2024

It’s challenging for folks with limited Mobility -down three flights of stairs carved into rock without a railing -but once I got to the room it was so lovely. The very kind owner even offered to bring dinner and brought a snack since I wasn’t comfortable going back up again-but for those without the mobility issues -it is fabulous and a great value

Amazing gracious staff beautiful view of the lake comfy bed

Stayed in February 2024

No internet at night

Staff

Stayed in January 2024

The toilet is too humid and the room is suffocating. the bed is too soft which seems collapsed.

Warm hospitality and the lake view.

Stayed in November 2023

The lack of a kitchen that guests could use

The view of Lake Atitlan and the size of the room

Stayed in November 2023

Management Very disrespectful, bathroom has mold,

Breakfast. Location, room size

Stayed in August 2023

The room was literally a rabbit hole dug in the hill or rock. It was very hot in the room even if an outside temperature dropped. It was not possible to ventilate the room and no natural flow of the air was ensured. There was a bathroom behind the sleeping room which was dug in the rock, i.e. the walls were made from stones. The furniture was very basic and there was only cold water, which was however fine given the heat in the room.

The view from the room or even from the bed to the lake and surrounding mountains was just unique, unforgetable and just magnificient. The stuff was very nice. There were several pools in front of hotel.

Stayed in August 2023

It was very hot in the room even with the working fan.

The hotel is in a very quiet part of the village and has direct entry to the lake. Owners are very friendly and helpful. Also, there is a small bar and in the morning hotel guests can have tasty breakfast.

Stayed in July 2023

Nothing

The two most valuable factors of that place are view of the lake and hosts. Rooms are quite big with comfortable bads. Bathroom needs to be done better but is clean and has all you expect. Breakfast was very good. Walking distance from center of the village and ferry. We strongly recomend to go to San Juan! Pools for hotel guest are rather small but it was nice to sit and make your body relif. You have to take into concideration that part of terain is common ang public. For us it was great to see and meet local families but for some can be anoying. On evenings and sunsets place is very quiet. You have to take into concideration that part of terain is common and public. For us it was great to see and meet local families but for some can be anoying especially on Sunday morning. On evenings and during sunrice place is very quiet and uniqe.

Stayed in May 2023

Hospitality, communication, help arranging transfer, delicious breakfast

Stayed in April 2023

Nothing

The staff are friendly and professional. The room was large and clean. The bathroom was sufficient and the tinted windows ensured an undisputed view of the lake. The TV had Netflix which was a bonus. Multiple options for swimming either the lake or various pools located on the property. The breakfast was basic, but there is a brilliant restaurant just down the road for some home cooking. Walkable to the center of town and there are a few shops and restaurants on the way.

Stayed in February 2023

the pools were not full and my son wanted to swim

close to lake Atitlán

Stayed in March 2023

N/A

Check-in was super easy and the manager/owner was wonderful. He was from Ecuador and runs the hotel with his family. They are fairly new and are building up their offerings, the view of the lake is wonderful and it is a nice bit away from the hustle and bustle of downtown. You can grab a tuktuk for about 10-20Q and/or walk 20-15 minutes to get to downtown.

Stayed in March 2023

Very nice and quiet place not so far from hustle and bustle of center of town. Walking distance. By the lake. Possible to swim there.

Stayed in January 2023

nice view, good cost, clean and great staff

Stayed in January 2023

A wonderful place, quiet, with direct access to the beach to relax or, if yiu are interested to take a swim in one of their 7 swimming pools. It has a recreational area with swimming pools, many of them, and some swings, tables and chairs indoors and outdoors. We stayed two nights and we are delighted with the attention, the breakfastwas ok, the kindness of the owners was at the top.

Stayed in July 2022

There are a few things that can be improved on as we experienced some temporary power and water outages. It would also be nice if there were fans available in the rooms to help with air circulation as there is no air conditioning.

The staff was very friendly and accommodating, the views from each room were breathtaking and the breakfasts were great! We loved that it was far enough from the center of town to be peaceful, yet close enough to be able to get into town easily.

Stayed in June 2022

I genuinely have no complaints. One thing to be wary of is with huge intense amounts of rain it’s possible for some water to get on your floor, so be sure to keep valuables on the couch or desk. However when this happened to us Rafael was around and immediately solved it with no other issues, seriously cannot recommend this gem enough.

Porto Bello is just a 10 minute tuk ride from the San Pedro boat landing, and this space from the city center makes it the perfect spot for a quiet and peaceful stay on Atitlan. The rooms were perfectly clean, comfortable, with a beautiful view of the lake. Breakfast was simple, reliable, and very tasty. The view of the lake is simply incredible, especially at night when you can sit on the swings and look out at other cities shooting fireworks across the lake (but not have to hear them). Great for families and couples. There is an Italian restaurant 200 feet down the road with good views and even better food, and a couple cafes in walking distance for coffee or a filling lunch/dinner. You could easily spend most of the weekend just walking nearby and taking in the sights. My favorite aspect was the service. Rafael and Carlos were accommodating, helpful, and delightful to interact with. Anything we needed help with Rafael was able to help and deal with immediately. Best deal you will find on the lake.

Stayed in August 2024

Fantastic view of the lake and nice yard to sit and enjoy in hammock swings. We enjoyed the amazing Italian spot 2 minutes away and the town is only 15 minute walk.

Stayed in June 2024

Historical with class

Stayed in May 2024

cold shower

beautiful property

Stayed in March 2024

The view, the location, the staff was very helpful and friendly.

Stayed in January 2024

Breakfest was amazing and hotel is very cozy. The owner is very nice man and his family also.

Stayed in March 2024

I've got to share my experience at this hotel. My friend and I were stoked to visit Indian Nose, but time was tight. We chose this place for its awesome view – figured we could at least enjoy that since we were short on time. The place itself was really nice, and they quickly helped us book the tour. But when we arrived, I was disappointed to find out the pool was closed for maintenance. Would've been nice to know beforehand. Then, the next day, we came back around 8:30, ready to take a dip, only to find out there was no water. I messaged the front desk to ask when it would be back, and the response I got was pretty blunt: "Honestly, no idea." No apology, no heads-up – nothing. By 9:30, they said they were working on it, maybe fixed by 11 or 11:30. We were getting desperate by then, just wanting to freshen up, use the bathroom – basic stuff. But they didn't seem to care. No effort to even provide us with some water for basic needs. We'd been planning this trip for ages, juggling busy schedules, just wanting one day to relax. Instead, it was a nightmare. We waited from 9:30 to noon for any sign of resolution – nothing. The guy at the front desk didn't even apologize, acting like it wasn't his problem. Only the lady in the kitchen apologized, but all she could offer was a bit of water to wash our hands. Long story short: avoid this place. No professionalism, no empathy when things go wrong, no protocols. Oh, and we never even got to swim in the lake. They left us high and dry, literally. Save yourself the hassle and check out Casa Lobo nearby – worth every penny. Hotel Porto Bello? More like Hotel Porto Bummer. They completely ruined what was supposed to be a special trip and couldn't care less.

Stayed in February 2024