Fira Santorini, Fira, 84700, Greece
#48 of 115 hotels in Fira
Guests' ChoiceBased on 273 hotel reviews
9.1Cleanliness
9.5
Comfort
9.6
Location
9.2
Facilities
9.3
Staff
9.4
Value for money
8.9
Free WiFi
9.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 September 2024
Sharyn
Australiathere was nothing to not like.
This property was beautiful. spotlessly clean with very comfortable spacious rooms. Pool area was great and nice lounge area. Staff were super friendly and helpful.
Stayed in September 2024
Reviewed: 22 September 2024
Zara
United KingdomMy one request would be to have alcohol not just beer on the room service menu, even just some wine!
It was so great so calming and private. We loved it. We had our own hot tub which was amazing.
Stayed in September 2024
Reviewed: 22 September 2024
Sukhi
GermanyThe bed could have been a bit bigger - overall there's very little to complain about. We loved it here
The room was spacious with a comfortable bed. Great location. Very close to the city center (5 minute walk) without all the noise. The property is kept clean, the staff is super friendly. Santorini is a crowded place and this location was fully booked as well. However, due to the architecture and placement of rooms, it felt very private. Good value for money!
Stayed in September 2024
Reviewed: 20 September 2024
Abdulla
BahrainThe main door location and the environment surround the hotel
I like the interior design match the vibes of santorini and nice breakfast with nice hospitality
Stayed in September 2024
Reviewed: 19 September 2024
Christine
United StatesLoved everything
Absolutely perfectly located within walking distance to downtown. We absolutely loved this property, the people, the rooms, the cleanliness, everything about it. Absolutely spectacular. If you are going to Santorini look further this is the place to stay.
Stayed in September 2024
Reviewed: 16 September 2024
Adam
AustraliaVery little, we had a minor water supply problem that was fixed quickly and efficiently.
An immaculate property with lovely staff.
Stayed in September 2024
Reviewed: 13 September 2024
Rodheim
United StatesEverything was perfect
VERY clean And kind staff
Stayed in September 2024
Reviewed: 11 September 2024
Liam
AustraliaNothing
Staff were exceptional. Hotel was immaculately clean. Highly recommend
Stayed in September 2024
Reviewed: 22 August 2024
Maria
AustraliaSome staff not as welcoming compared to previous places in Greece. Sofa bed in lounge could be a lot better for the price. Biggest downfall of stay was on the last day. My sister and I were sharing room and on the last morning we awoke to a room with water everywhere due to the ceiling leaking water. It was dripping all on bed and floor and was very dangerous. Staff response was poor and not very helpful. Gave us nowhere to go and really weren’t concerned about us at all. Luckily we could go to our brothers room. This was very disappointing considering this is a high end accommodation.
Accommodation was very new, clean and comfortable. Loved the pool and spa, great shower and good air conditioning. Breakfast was nice. Close to town. Stayed in the premium suite, very spacious with private rooftop spa and large outdoor area. Transfers to and from property handy. Most staff were helpful.
Stayed in August 2024
Reviewed: 20 August 2024
Nicholaos
AustraliaEverything! The property was amazing the staff were amazing, close to the action without all the noise, better than the photos, would highly recommend. Will be back
Stayed in August 2024
Reviewed: 18 August 2024
James
United KingdomBreakfast menu could do with expanding.
Great location for Fira, clean, elegant and comfortable.
Stayed in August 2024
Reviewed: 16 August 2024
Helen
AustraliaNothing!
Everything was spotless and new. Very attentive staff nothing was too hard for them. We will definitely be back. Thank you
Stayed in July 2024
Reviewed: 15 August 2024
Nicola
United KingdomAir conditioning not great.
Great location, clean, lovely pool areas.
Stayed in August 2024
Reviewed: 15 August 2024
Paul
IrelandOnly thing was the TV which had no signal and didn't work.
Excellent location as only a 5 minute walk for the centre of Fira yet quiet. Very large room with large bathroom. Breakfast was excellent and served at our door.
Stayed in August 2024
Reviewed: 14 August 2024
Tom
IrelandN/A
The staff were so helpful and its a lovely property.
Stayed in August 2024
Reviewed: 11 August 2024
Miguel
NetherlandsThe beds were a bit too firm
Location, size, price and pools to cool off in. The room was massive and great
Stayed in August 2024
Reviewed: 9 August 2024
Valentina
North MacedoniaVery clean the room and the amenities , very spacious room with very spacious bathroom
Stayed in August 2024
Reviewed: 4 August 2024
Seby
United StatesNothing
Everything
Stayed in July 2024
Reviewed: 31 July 2024
Connor
United KingdomN/A
Beautiful
Stayed in May 2024
Reviewed: 23 July 2024
David
BrazilNothing
Excellent room and hotel style
Stayed in June 2024
Reviewed: 17 July 2024
Chris
GermanyI liked everything
The room was amazing and super clean.
Stayed in July 2024
Reviewed: 16 July 2024
Javier9407
Puerto RicoSeparated from main building
Attention, service
Stayed in July 2024
Reviewed: 12 July 2024
Murat
TurkeyEverything was good
A new Hotel. Workers are very friendly
Stayed in July 2024
Reviewed: 12 July 2024
Cristina
IsraelWonderful
Stayed in June 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content