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Reviews of Sitia Beach City Resort & Spa 5 stars

Sitia, Sitia, 72300, Greece

#80 of 151 hotels in Sitia

Guests' Choice

Review score

Based on 233 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    9.1

  • Facilities

    8.5

  • Staff

    9.3

  • Value for money

    8.4

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 16 September 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Garden View
    • Stayed 9 nights
    • Submitted via mobile

    nothing

    everything

    Stayed in September 2024

  • Reviewed: 15 September 2024

    9.0
    Enjoyable stay!
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Garden View
    • Stayed 6 nights

    It would be nice if they could have some activities in other languages other than French. In addition, it would be nice if the room bathrooms were getting fresh air. Other than that there was nothing else that we didn't like!

    All meals were delicious. It was very easy to reach the beach. Personnel was very polite and helpful. Hotel is very good for family vacation. It is very close to the center which can be reached easily by foot.

    Stayed in August 2024

  • Reviewed: 14 September 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    The hotel is beautiful, the food is good and the staff is amazing and welcomed us in a warm and Greek way. Special thanks to the hotel workers Athina and Maria who made our stay perfect, opened their hearts for us and fulfilled our every request with a smile. Thank you.

    Stayed in September 2024

  • Reviewed: 10 September 2024

    7.0
    Well situated hotel that has a lot of charm and is a good base to explore Eastern Crete.
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 9 nights

    The hotel is very noisy. The street in front carries some traffic but the hotel cannot be blamed for that, and one gets used to it. The main issue to us was the noisy evening/night entertainment, which is right in front of the rooms with sea view. The hotel caters for French all inclusive budget travelers, and the entertainment is tailored to them. Sea view comes at a premium, those are the best rooms, and then having to endure a noisy show that is supposed to stop at 11 pm but easily goes on and also encourages (drunk?) hotel guests to linger around the pool area and shout and quarrel until deep in the night - not our cup of tea. We had seen this comment by other travelers on internet sites and can confirm this issue. The font desk was very understanding but there is only so much the hotel management seems to do about it. During the last days of our stay it was much better and then the intrinsic qualities of the hotel immediately shine through.

    Hotel is well located, with a small beach in front (free for hotel guests) and walking distance to the enjoyable small town of Sitia. The hotel is somewhat dated, but this brings a charming patina and the whole concept was well thought of when designed. We only took breakfast there and this was decent. Staff in general is friendly, with especially the cleaning staff being warm and friendly and working very hard. Front desk (reception) also very much up to the task.

    Stayed in September 2024

  • Reviewed: 10 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 1 night

    What a beautiful place and so much kindness ! Thank you

    Stayed in August 2024

  • Reviewed: 8 September 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Breakfast wasn't the best .

    Nice room, very spacious , nice shower, very good maid service , very clean every day. Pool area nice, lovely pool and comfortable sun beds. Hotel convenient for the beach across the road and restaurants/bars within a few minutes walk.

    Stayed in September 2024

  • Reviewed: 5 September 2024

    10
    Amazing
    • Leisure trip
    • Couple
    • Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Gym Is very hot

    Very friendly staff

    Stayed in September 2024

  • Reviewed: 31 August 2024

    9.0
    Close to perfect, staff were friendly and helpful, room was spacious and had everything that was needed and location of
    • Leisure trip
    • Couple
    • Double or Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Everything is at your fingertips.

    Stayed in August 2024

  • Reviewed: 29 August 2024

    9.0
    Lovely Greek Vacation
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Garden View
    • Stayed 3 nights

    Shower was very small, could bother bigger people.

    Lovely hotel on the beach of Sitia. We loved the area and enjoyed the hotel pools, great breakfast and loved Sitia as a destination. Defiantly recommend for anyone who's looking for simple, quiet and fun vacation.

    Stayed in August 2024

  • Reviewed: 28 August 2024

    8.0
    Good money value/Nice destination for family and couple
    • Family with young children
    • Double or Twin Room with Garden View
    • Stayed 10 nights
    • Submitted via mobile

    Not really 5* hotel, max 4- the beach full of rocks and stones on the sea shore. Be careful of bees, wasps that are very present and often aggressive. Very bad animation, except local greek music band all the animateur only speak in french, show in french..

    located near the town, directly on the beach, small but very nice hotel. Food at the buffet is plentiful and varied, rooms and structure very clean and well arranged. Staff very gentle.

    Stayed in August 2024

  • Reviewed: 23 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    The variety at breakfast was huge!

    Stayed in August 2024

  • Reviewed: 17 August 2024

    10
    Best place in Sitia
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Garden View
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Great location, super nice people and lovely food

    Stayed in July 2024

  • Reviewed: 17 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Garden View
    • Stayed 7 nights
    • Submitted via mobile

    During breakfast the only disadvantage, they did not offer cold coffee. The room for 3 people was small. It’s a double room and they just add an extra bed. No ventilation in the bathroom and no window screens.

    The breakfast was great! Clean rooms. Very good location. Excellent staff and services!

    Stayed in August 2024

  • Reviewed: 15 August 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double or Twin Room with Garden View
    • Stayed 1 night

    The room deserves a renovation, there was no plug to charge the cell phone near the bed, and the room was smelly, a smell of moisture.

    The hotel is well located, and the staff was very nice.

    Stayed in August 2024

  • Reviewed: 15 August 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 6 nights
    • Submitted via mobile

    Beautiful hotel, nice room with sea view, quiet area, delicious breakfast, comfortable gym, helpful staff.

    Stayed in July 2024

  • Reviewed: 13 August 2024

    8.0
    Overall a great stay.. maybe not 5 stars but 4.
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 6 nights

    The rooms had all you would need however the beds were hard and didnt have any of those soft touches. The rooms were basic. The hote catered very well for kids which is great if you have a family with one ones but we traveled as a couple. At night they had entertainment and things for the kids to do which could get a little noisey. ALSO, the pool closed at 19:00. When its 35 degree heat at 20.00 - a pool dip would of been great.

    The room was cozy enough. The area was lovely and peaceful and the staff were really excellent. The pool was good and relaxing with nice pool loungers. If you were lucky to get a shaded spot. The beach is literally one minute walk which is great. Beach shoes are recommended. The spa area and service was the highlight of the trip. We had a truly gorgeous view of the ocean.

    Stayed in August 2024

  • Reviewed: 12 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Staff offered

    Stayed in August 2024

  • Reviewed: 11 August 2024

    10
    It was amazing from nice pools to perfect beaches and the service is top notch.
    • Leisure trip
    • Couple
    • Double or Twin Room with Garden View
    • Stayed 6 nights
    • Submitted via mobile

    Super friendly staff and amazing value.

    Stayed in August 2024

  • Reviewed: 8 August 2024

    8.0
    Not bad.
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    All inclusive but bottle of water is not.

    Best internet connection ever.

    Stayed in August 2024

  • Reviewed: 4 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    everything perfect ✨

    Stayed in July 2024

  • Reviewed: 1 August 2024

    9.0
    Great
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Garden View
    • Stayed 7 nights
    • Submitted via mobile

    We would have loved some more veggies in breakfast and sometimes the fruits were not fresh

    Location spa swimming pool rooms

    Stayed in July 2024

  • Reviewed: 31 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Garden View
    • Stayed 10 nights
    • Submitted via mobile

    Various pools that are present and my daughter and I enjoyed the spa...

    Stayed in July 2024

  • Reviewed: 25 July 2024

    9.0
    Had a relaxing holiday in a lovely establishment, with a great location and we were serviced by attentive staff.
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Sea View
    • Stayed 10 nights
    • Submitted via mobile

    There was nothing I didn’t like.

    It’s a 2hr drive from the airport but on arrival I must say, I found the place to be very clean and well maintained. The staff were excellent and friendly. The pool was a bit cold to start with. I persevered and then, it was lovely. We went all inclusive and the food selection was great. There’s grilled meats daily and grilled fish was available but not every day. Our standard room was a good size, we paid for a sea view which we got and our balcony wasn’t overlooked which was lovely. Restaurants and shops are a 5minute walk away.

    Stayed in July 2024

  • Reviewed: 23 July 2024

    10
    we hope to be back.
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Garden View
    • Stayed 6 nights
    • Submitted via mobile

    Rooms are not very five star. Pools are closing early in the evening - at 7:00.

    Hotel is very comfortable to spend time with family and kids. Pools are very nice and clean, location is very good because of easy excess to the beach and nearby cafes. Food is tasty, quite good choice. Staff is super helpful and king, always with a smile and ready to help.

    Stayed in July 2024

Showing 1 – 25

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