Nil

Everything from the hostess, to the food, cleanliness of the room, everything was amazing! We are always staying here, and we are looking forward to coming back next year already.

Stayed in August 2024

Everything was great! The room was fully renovated and really modern with a spectacular view. It was also thoroughly cleaned every day. The location is perfect just in the middle of the Old Port of Chania. Despite of all the hustle, one could easily sleep at night as the room was soundproof. Furthermore, the staff was really nice, helping us with every matter at the reception (leaving the baggage as we had a late flight back or calling for a taxi) and satisfying our special requests at breakfast.

Stayed in August 2024

The best location in Chania very nice view, nearly all the restaurants around and all you need. Very clean and modern room. Elia is very friendly and helpful.

Stayed in July 2024

No elevator. Travel light.

Beautiful view, magical sunset, efficient staff, delicious breakfast, great assistance, good recommendations.

Stayed in July 2024

Nil.

We loved our stay in Crete and this very luxuriously appointed apartment with views. Cool, quiet, comfortable. Helpful hosts. Perfect location. Exceptionally good breakfasts.

Stayed in July 2024

The hotel is wonderful but the only thing to be mindful of is that there is no elevator and the staff isn't there 24/7. They have someone to help you with your luggage but only when they are there. So if you have a carry on and don't mind the stairs then no problem. If you are arriving or departing after hours it is a consideration if you have a large suitcase. (The hotel is in an historic building and our room was on the top floor.) All that said - WE LOVED THE HOTEL!

The room was so spacious and nicely decorated! Bathroom was also spacious and beautiful. Staff was friendly. The location is PERFECT! You are right at the end of the old harbor so its quiet at night but all the action is just a 5 minutes walk. I would definitely stay here again!

Stayed in July 2024

Everything was perfect

Location, staff and interior!

Stayed in July 2024

Perfect location and newly renovated luxury room. Great and friendly breakfast and helpful Elia made it all easy to book and get around in Chania with nice tips on restaurants.

Stayed in May 2024

A tad on the pricier side but it is worth it in my opinion. I always sleep with an eye mask but if I didn't the light from the shower room window could be annoying but it did not bother me, particularly as the room itself has great blackout blinds.

I was extremely impressed with Riviera Suites. Elia is wonderful. On my first night, she gave me some fantastic restaurant recommendations that I have even shared with my friends. The room is super clean. Although in a busy area, the sound-proofing is very good and it is great to be in a lovely location for sight-seeing with great restaurants, easy to get to the lighthouse etc. The breakfast was lovely and nothing was too much to ask for the lady (dont know her name) who served me each morning. I am looking to go back to Chania in the spring and I am considering going back to Riviera Suites.

Stayed in July 2024

Perhaps more breakfast options but not a big deal

Beautiful room in perfect location. Despite being near the marina it was not noisy. Host was amazing and recommended several great restaurants nearby which we tried and enjoyed. Room was very spacious, clean and bed was very comfortable. Would definitely return.

Stayed in June 2024

N/A

Our second visit here because we loved it all!

Stayed in June 2024

It was our favourite- nothing not to like (or, perhaps no lift could be a problem for some)

It is stunning. Beautiful room with balconies. Very clean and fresh. Most comfortable bed. The concierge is lovely and helpful.

Stayed in June 2024

Honestly nothing at all.

Absolutely everything. The view is truly incredible, overlooking the old port, cute little cafes and water that looks like it goes on forever. So dreamy. Looks like a painting! 20/10 🤩🤩. Also Elia gave the most amazing recommendations of restaurants! Will be back. Oh did I mention we got great complimentary upgrade? And wine? This place was a dream!!

Stayed in May 2024

From the moment you step into the hotel, the staff put you at ease. Elia and Elina were absolutely wonderful hosts - welcoming, accommodating and went above and beyond. Elia looked after us in the hotel and gave great tips on restaurants. Elina served an amazing breakfast and was so accommodating to whatever we felt like. The owner of the hotel would do well to make sure both are paid well. The room was clean and classy and the location was great. Best hotel of our stay in Crete.

Stayed in May 2024

Nothing..can’t wait to go back…

Perfect location…fantastic room with sea view balcony…loved the sauna in the shower… Very tranquil and quiet despite being on a busy street with many bars… Excellent made-to-order breakfast by the staff… Btw, nice, private parking lot, tucked behind the hotel made it super easy for our rental car… Elia, the dayside manager, went out of her way to suggest restaurants and make reservations for us, as well as provide a ton of info about Chania and the old town…

Stayed in May 2024

Everything about our stay here from start to finish was fantastic. It was my husbands birthday and we were surprised with wine and cake in our room on arrival. The staff couldn’t have been any nicer and looked after us. We were leaving early on the morning to fly and they made us up a breakfast box. Elia on reception is amazing, so kind and friendly and gave us so many recommendations of restaurants and bars. You couldn’t get a better location to walk to everything and the views and sunsets from the room were amazing. We are already planning a return visit as soon as we can :-)

Stayed in April 2024

Simple breakfast at cafe next door, could be better for 5-star place. No 24-hour front desk, but it’s ok.

Great location right at the port. Spacious and comfortable room. Private parking on site is convenient. Friendly staff.

Stayed in April 2024

Obviously, there is nothing I didn’t like about this property 🤍

What an impressive property, beautiful room located on the water with a view to die for, from the quality of the bed, the linen, the pillows, and the eye for detail, I was very impressed !! But I have to give a huge thank you to the young woman that looks after the property Elia , she went out of her way to make my experience fantastic. Her recommendations of where to eat and where to visit on the island ( which she nailed) were excellent, thank you young lady for making me feel like part of the family and also to the staff at the bar and the young woman that served me breakfast every morning. What an impressive group. Thanks Donna 🦘

Stayed in March 2024

Nothing, this was perfect.

The manager, Elena was so helpful. She had great food recommendations and packed me to-go breakfasts when I had to leave early for activities. I had such a wonderful time and cannot say enough. The room was impeccable, the shower impressive, and the location was perfect. I walked all around the shops and had dinner right next to the hotel with a view of the marina. There was even a local concert 2 streets over from the hotel where people gathered to enjoy the music!

Stayed in November 2023

A balcony would have been good, but we knew there wasn't one on booking and didn't mind - it is just the style of the building.

Beautiful room in an absolutely excellent location, right on the harbour in the old venetian port. View from the room was amazing - this was the reason we booked this hotel and it did not disappoint. the room and the bed were extremely comfortable. We had a very comfortable and restful nights sleep. Although in a busy location, we were not disturbed by noise. The lighting in the room was very impressive, no detail had been overlooked, and the bathroom was very stylish. Staff were extremely pleasant and helpful, and breakfast was fresh and plentiful. All in all, a very nice start to our holiday, would definitely recommend.

Stayed in September 2023

A beautiful hotel in the best location in Chania.

Stayed in October 2023

Absolutely nothing!

These suites were absolutely amazing. The decor was so modern and beautiful. Prime location for the town. Walking distance to all the restaurants and bars. Elia our host was so helpful and friendly. She suggested so many amazing places to eat and visit. Would definitely come back here. Loved it!!

Stayed in September 2023

no complaints everything was perfect.

I have dietary requirements and Elia was very helpful organising the breakfast for me. She was also helpful organising taxis and recommendations to restaurants. The Riviera Suites is in a great location with excellent views and easy walking distance into the town or the beach.

Stayed in September 2023

Nothing it was truly amazing

1st class experience. The property was very high end and the staff were outstanding.

Stayed in September 2023