74 Gerakari, Rethymno Town, 74100, Greece
#3 of 73 hotels in Rethymno Town
Guests' ChoiceBased on 103 hotel reviews
9.6Cleanliness
9.9
Comfort
9.8
Location
9.8
Facilities
9.6
Staff
9.9
Value for money
9.6
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 October 2024
Kathleen
United StatesWe only wished we could have stayed longer!!
No breakfast as this is considered an apartment hotel. But the location was superb, near the old Venetian port with many restaurants, shops and coffee houses.
Stayed in October 2024
Reviewed: 16 October 2024
Nina
United StatesWe actually wanted to extend our stay after seeing how great it was but were unfortunately not given a good deal, even though we were prepared to change the room and the vacant room was actually already paid for, since someone else left early. Not a big deal, just a shame.
We loved everything. The location was great. The design, cleanliness and everything else was just perfect. The windows are double making sure, there is no street noise coming in. The bed was very comfortable. The design of the bathroom was just gorgeous. The room had every appliance you could want and equipped kitchen. The outside was very nice, with the pool. Would def stay longer and will def come back.
Stayed in September 2024
Reviewed: 15 October 2024
Evangelos
Greecepossible noise from street just outside the room
handy point and place smily owner quick check in
Stayed in October 2024
Reviewed: 30 September 2024
Anna
IrelandNothing
Fantastic location in the lovely old town. Short walk to everything including cafes, bakeries, supermarket, restaurants, bus stop, beach! Beautiful, comfortable, spotless suite with good Wi-Fi. The host was so helpful,kind, pleasant and friendly. Thank you for everything! Would highly recommend for a lovely stay.
Stayed in September 2024
Reviewed: 30 September 2024
Hofit
IsraelThe owner is very kind and help me get to know the place 😊
Stayed in September 2024
Reviewed: 26 September 2024
William
United KingdomI am unable to think of any negatives whatsoever. Note that there is no lift but that's not a problem really!
Lovely welcome from Agapi (whose name means Love, and she was lovely!). She was very helpful, as we had to unload luggage from the car in the narrow one-way street, holding up the traffic. Find a large free car park near to the stadium, and a seven minute walk back. Lovely interior, everything beautifully presented, cool, clean, with cold water and coffee facilities in the public area. Apartment was overlooking the patio and small pool, up against the original old walls of the town. We had a good sized balcony, great sized living area, great sized sleeping are (up stairs to a large mezzanine). Plenty of wardrobes, comfy chairs, decent sized kitchen area with all the necessary facilities - and a nice chilled bottle of wine on arrival. The outside area was well kept and very clean, with lots of big square sun shades, a few recliners, and chairs and tables. We were a little concerned about traffic noise - the road alongside did get a bit busy during the day, but we were out at that time so no problem, and there was no noise at all in the patio/pool area. The road was very quiet at night - we didn't hear it at all, so no worries on that front. Very easy access into the old town, and good advice on where to buy decent bread & pastries (yes, we had takeaway spanakopita from them every day - delicious. Look for Niktaris Bakery Ο Φούρνος του Νύκταρη, just opposite the old arched Guora gate Μεγάλη Πόρτα). On our departure, we also did the reverse from arrival, loading luggage into the car whilst holding up the traffic for two minutes, but again, drivers understand the issue and were very accommodating. Overall, very good indeed, very relaxing, and we will definitely go there again.
Stayed in September 2024
Reviewed: 26 September 2024
Candice
South AfricaLocation was great. Walking distance to town, shops and beach.
Stayed in September 2024
Reviewed: 23 September 2024
Janice
United KingdomExcellent location
Stayed in September 2024
Reviewed: 21 September 2024
Rose-marie
SwitzerlandThe lady was very nice. Very well situated close to the old town (shops, restaurants) and to the beach.
Stayed in September 2024
Reviewed: 17 September 2024
Stuart
United KingdomElectric toaster would be useful.
Very friendly reception, convenient to town and 15 walk minutes to the beach. Very comfortable beds and comfortable seating area. Air-con quiet. Good Wi-Fi.
Stayed in September 2024
Reviewed: 15 September 2024
Jane
United KingdomNothing not to like
Beautiful place. Apartment comfortable & clean. Small pool area was fabulous. Owner so accommodating & helpful. Great location for the old town.
Stayed in September 2024
Reviewed: 6 September 2024
Milo
United KingdomCentrally located but nevertheless quiet; air conditioned. Lots of charm and tastefully furnished and fitted. Wonderful helpful and unobtrusive host. Would certainly recommend and would certainly re-book.
Stayed in September 2024
Reviewed: 5 September 2024
Pablo
BelgiumBeautiful and quiet place in the heart of Rethymno, charming and relaxing. The room was gorgeous, the lady incredibly attentive. There is a little swimming pool in a lovely indoor terrace. Very recommended, specially for couples avoiding busy and noisy rooms.
Stayed in September 2024
Reviewed: 24 August 2024
Joonas
FinlandEverything was perfect! The room was beautiful, excellent location near the old town and not far from the beach. A big thank you to our hostess who gave us great info and tips to enjoy our stay :)
Stayed in August 2024
Reviewed: 22 August 2024
Veronica
United Kingdomnothing.
This hotel is a real gem and it really exceeded our expectations. Our room was spacious and extremely clean and the lovely balcony facing the garden and pool was a real plus. The garden is lovely and peaceful, with no noise coming from the main road. We also spent an entire afternoon in the pool which, although small, it is a very relaxing option for the hottest days. The owner of the hotel is very friendly, careful and helpful. We highly recommend this hotel!
Stayed in July 2024
Reviewed: 17 August 2024
Jacqueline
GermanyNothing ... l felt home sweet home it was amazing with my family. We miss to be back soon!!
Phaedra Suites is situated at the heart of the old City of Rethymno. The place is extremly beautiful, clean ,queit, supermarket is just some meters away, Restaurants ,Bus Stations, etc. The place is wonderful mentained , the pool is cleaned almost everyday. The Madam owner is the best Person ever, she explains everything and gives tipps where to find good food and cheaper. She's doing an extremly good job for the clients. The clean drinking water is available for free so you don't have to buy water!! The rooms are cleaned everyday. The cleaningness in the apartments is on the topest level. You feel home and very comfortable, the Icon in the rooms are wonderful, and cools the rooms well. I miss to come back and l promise to come back again it was an amazing time at phaedra suites. I recomend anyone looking for a good holiday home at Rethymno Phaedra suites is the best place to be!!
Stayed in August 2024
Reviewed: 11 August 2024
Apostolos
United KingdomPhaedra Suites is an exceptional property. It is right at the heart of the Old Town of Rethymno, very close to shops, restaurants and landmarks such as the Venetian Fortezza, the Old Venetian Harbour and others. Our suite was very elegant with traditional touches and had all the necessary amenities. The hostess is very welcoming, friendly and hospitable. She gave us recommendations on places to visit in Rethymno and she even provided a welcome drink.
Stayed in July 2024
Reviewed: 3 August 2024
Rakefet
IsraelThe place is beautifully designed, immaculate clean, the room was spacious and comfortable. The inner court with the small but pleasurable pool is a gem. The location is great, just at the hart of things, 6-8 min to the old harbour. The host Agipa is welcoming, attentive and helpful.
Stayed in August 2024
Reviewed: 3 August 2024
Alexis
Australia-
The host was delightful! Her recommendations of where to go were fantastic. The location was perfect; close to the shops, restaurants and the beach. The property was kept extremely clean and it was lovely to be able to rest either in your air-conditioned room or relax by the pool. The room was spacious and very nicely presented. Would definitely stay again. Thankyou for a wonderful stay!
Stayed in July 2024
Reviewed: 2 August 2024
Helen
United KingdomPretty much perfect. Staff very good. Small pool at the back great too
Stayed in August 2024
Reviewed: 15 July 2024
Mark
BelgiumNothing
From the warm welcome to the daily attention to all our questions and needs, Agapi exceeded our expectations and helped to make it an unforgettable holiday
Stayed in July 2024
Reviewed: 14 July 2024
Sheila
New ZealandNothing it was perfect.
Agipa is the kindest and most attentive host we have encountered. She is gracious and helpful and gave us a host of excellent information when we checked in. Would highly recommend this accommodation as it is close to the old town without the noise, very peaceful.
Stayed in July 2024
Reviewed: 1 July 2024
Lynn
United KingdomNothing it was fabulous
Our stay was perfect. The suites were in a fantastic location a few minutes walk to the old town with so many great restaurants, 15 minute walk to the beach & 10 minute walk to the bus station. The pool and garden are small but beautiful and we enjoyed these after a busy day out. The shower was powerful and a good size. Lovely fluffy towels were provided. The bed was large & comfortable with great air-conditioning guaranteeing a great night's sleep.
Stayed in July 2024
Reviewed: 23 June 2024
Suvi-tuulia
FinlandIt was difficult to find parking anywhere nearby. Personally we thought some of the outside table seating could be changed to sun chairs to utilize the limited space even better. 😊
Lovely accomodation with wonderful host. Location could not have been better, The old town has our hearts ❤️ Loved the pool in the back and that you could get super clean filtered water to drink from tap 😊We had a problem with aircon but it was promptly fixed.
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content