Based on 123 hotel reviews
9.5Cleanliness
9.5
Comfort
9.4
Location
9.4
Facilities
9.5
Staff
9.8
Value for money
9.1
Free WiFi
8.2
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End of dialog contentReviewed: 26 September 2024
David
United StatesThis is an absolutely beautiful hotel overlooking the Santorini crater. Sunset views are spectacular! The staff here went above and beyond in helping us with our logistics!
Stayed in September 2024
Reviewed: 13 September 2024
Lajos
HungaryThe 30 mins walk to Fira is not a challenge, goes along the main road, 95% pedestrian area, pavement, etc. (but in the road traffic!) giving you a great view to the volcano and the sea. However, almost 1'000 meters of your walking journey is passing along a large public, official garbage collection site that even smells to your face if the wind comes from the sea, furthermore killing the sea-view experience, as this setup is between you and the sea, cannot even not noticing it. The hotel restaurant is good, but (extremely) overpriced. Be especially careful with the wine-list. Easy to be offered a wine for over €100-150-220 a bottle that can be bought in a Lidl in 900 meters walking for €8-15-20 a bottle. If you have a rented car, go to Kamari-, or Perissa Beaches (10-20 minutes drive), and enjoy a free sun-bed and umbrella whole day just for ordering a coffee and drinks in the sea-side restaurants, where the food costs one third of the hotel restaurant's prices, and the traditional food selection is much-much better. The hotel itself is perfect, no negative notes at all.
Breathtaking view to the caldera, the bay, the sea, the volcano, the incoming and outgoing large cruising ships and last but not least, the sunset. This itself is a once-in-a-lifetime experience. 30 minutes walk from downtown Fira (or a convenient free shuttle service), but not in the middle of the most crowded area. The main road in front of the main entrance not disturbing, as the entire hotel is built on the other side of the volcanic rocks, facing the sea. The rooms and the entire facility are built in small caves in the volcano, which is a very interesting experience itself. With a small rented car (€60-70/day) easy access to virtually anywhere in the small island. The staff is fantastic, for us this was the ideal hospitality experience. We could not ask anything not solved, or delivered in minutes with honest kindness, always smiling. You have a true feeling that this team works only for you.
Stayed in September 2024
Reviewed: 11 September 2024
Hartal
IsraelNothing Absolutely great value for money
Absolutely professional & exceptional horel! From the moment you arrived costa the manager is deliver you fresh drinks and seating with and explain you all information about the island and what to do and what activities and more, so much patience and such a great service and polite and smiling, we loved it! The rooms are amazing, very big, highly celling, bed is amazing and so comfortable! Breakfast is phenomenal! U can order from the menu whatever u like, even 2 courses, and ask them to bring it you your room! U seat and eat whenever u like at the hotel amazing view areas, the pool is perfect, sunsets are amazing! And the dinner at the hotel was fantastic! I definitely recommend and we definitely will come back!
Stayed in September 2024
Reviewed: 10 September 2024
Diana
RomaniaWe traveled for a special ocassion and the hotel was a great choice. The staff was very profesional and made us feel special. The room was very clean and spacious and the view is simply amazing. Great breakfast. We will choose this hotel again for sure!
Stayed in September 2024
Reviewed: 8 September 2024
Lise
United StatesNothing!!!
The staff were truly remarkable and exceedingly helpful and friendly. The 2 restaurants were very good- and the views were unparalleled! We loved everything about this hotel- clean, comfortable, gorgeous views, wonderful staff!
Stayed in September 2024
Reviewed: 4 September 2024
Duygu
United KingdomLocation, not easy to reach Fira. The hotel kindly provided shuttles but only 4 times a day, timings were not the best. Extra charge on the use of more than 2 coffee capsules in the room is not necessary for such a hotel.
The view was spectacular
Stayed in August 2024
Reviewed: 18 August 2024
Markus
SingaporeThe view from my room terrace was incredible. The staff was very friendly and helpfull. The breakfast was just perfect. Thanks a lot
Stayed in August 2024
Reviewed: 8 August 2024
Nicole
AustraliaPerfect place to stay! It is in a much quieter area but only 6min from main town. The hotel has beautiful views and you get to see the sunset from hotel which is amazing. The staff are great and friendly. Bar and restaurant is great and good service. Highly recommend!
Stayed in August 2024
Reviewed: 7 August 2024
Nikki
AustraliaThere was an ant trail in our room but really wasn’t a huge problem and understandable to the location, wouldn’t fault the hotel for this.
We loved this hotel, where do we start…. The staff were amazing so helpful and friendly, the customer service here was 10/10. The room was spacious, modern and clean. The facilities like the pool and hot tub were so great just what we needed. The view was incredible and everything looked just as good as the pictures. The breakfast was the best breakfast I’ve ever had at a hotel ! The pool was perfect and the lounges were so comfy we stayed out there for hours. The restaurant was delicious and the transfer arrived by the hotel was the best, booked semi private but it was just us both times. Staying here was so comfy and easy they really made you feel like a VIP guest from when we arrived to when we left, the manager coming out and introducing himself was a very personal touch. I would recommended to anyone and I would stay here again.
Stayed in August 2024
Reviewed: 20 July 2024
Teresa
United StatesThe service was excellent
Stayed in July 2024
Reviewed: 19 July 2024
Michał
PolandThere was nothing that I could complain about.
The view from the private pool/jacuzzi and super friendly staff.
Stayed in July 2024
Reviewed: 18 July 2024
Imri
IsraelSlight smell of mold in the room
Crazy view. Hot tub is fun and romantic and have good views as well. Staff was very friendly and helpful
Stayed in June 2024
Reviewed: 15 July 2024
Calvin
United StatesModern, clean, spacious, and 100% luxurious experience. From the facilities to the staff. You truly feel like you get what you’re paying for. One of the rare times I’ve felt that way about a property. I’ll absolutely be back.
Stayed in July 2024
Reviewed: 10 July 2024
Mary
United StatesNothing comes to mind
The room was amazing. The view was incomparable. The overall service was exemplary. The breakfasts were a wonderful way to start the day. The staff went above and beyond to see to it that our stay was memorable.
Stayed in July 2024
Reviewed: 10 July 2024
Lin
South Africastaff were exceptional. they went out of their way to make sure that our stay was wonderful. They made reservations at restaurants, called a doctor when we needed one, made arrangements for a boat tour - nothing was too much trouble for them.
Stayed in July 2024
Reviewed: 30 June 2024
László
HungaryNice location, not too near but not too far to Thira. View from the hotel is amazing, rooms are super clean and well equipped. Breakfast is fine. Hotel staff is very kind and helpful.
Stayed in June 2024
Reviewed: 29 June 2024
Thomas
GermanyPerfect location 👌
Stayed in June 2024
Reviewed: 29 June 2024
Li
United StatesFar away from shopping and touring sights
Very Quite, great views, good pricing for rooms close to airport, great sun set views
Stayed in June 2024
Reviewed: 28 June 2024
Jonathon
United StatesNeed a new mattress in room 115.
Eftimious,Costos,vagos and Maria were incredible hosts. View, location and breakfasts were incredible. Pool was amazing.
Stayed in June 2024
Reviewed: 27 June 2024
Katherine
AustraliaAbsolutely nothing
Honeymoon suite clean modern with amazing Caldera view, pool, tub/shower; Helpful, happy, kind and engaging staff; Enjoyed lovely floral arrangement on arrival; Fabulous generous al la carte breakfast also with amazing Elias Restaurant views as does the beautiful Bar. Parking on site.
Stayed in May 2024
Reviewed: 9 June 2024
Heston
United StatesNothing.
The absolute nicest property we’ve ever stayed at. Ethimios (Tim) greeted us and immediately made us feel like long time friends. The entire staff was amazing, the view is insane, and the kitchen is great. We stayed in the suite with heated plunge pool at the base of the property and it was so worth the money. God we wish we could be back!
Stayed in June 2024
Reviewed: 27 May 2024
Kamila
United KingdomStaff were absolutely amazing, we felt so well taken care off, any requests were dealt with very quickly and without any hesitation (such as ordering pizza or organizing a car rental). Amazing views and lovely breakfast. Private candlelit dinner was exceptional, best experience of the stay (and a great way to get engaged).
Stayed in April 2024
Reviewed: 13 May 2024
Diane
United StatesNothing
We had a great stay at Petit Palace. The views are fantastic. The accommodations comfortable. The staff were professional and very helpful. They are always available. No request or question is too small. It is about a mile to Fira, so quiet and out of the hustle of the tourist scene. Be prepared to walk, take the free shuttle (it only runs every few hours), a cab if you want to dine in Fira or elsewhere. You can also rent a car through the hotel.
Stayed in April 2024
Reviewed: 20 April 2024
Andrew
AustraliaAmazing location. Staff we very helpful and very friendly.
Stayed in April 2024
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