Platia 1866 7, Chania Town, 73100, Greece
#5 of 138 hotels in Chania Town
Guests' ChoiceBased on 192 hotel reviews
9.5Cleanliness
9.7
Comfort
9.8
Location
9.7
Facilities
9.6
Staff
9.8
Value for money
9.4
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 17 September 2024
Yasmine
CanadaThe breakfast that was included was outsourced from a nearby bakery so it did not come fresh - the orange juice was delicious though. The bathroom vanity is very small in our room at least.
the staff were amazing and so helpful and accommodating. They went the extra mile to ensure our stay was special.
Stayed in August 2024
Reviewed: 16 September 2024
Rowley
CanadaBeautifully designed, comfortable and expertly managed.
Stayed in September 2024
Reviewed: 15 September 2024
Alessandro
ItalyJust minor issues like the safe not working or the broken knob in the jacuzzi not allowing to adjust the water jet intensity
Perfectly located near the town centre, friendly and professional staff, clean room.
Stayed in September 2024
Reviewed: 13 September 2024
Jimypeny
GreeceBreakfast was great although it was only open for two hours. Angela was great to deal with allowing us to check in two hours early and more than willing to accommodate our needs. I read that some people complained about the noise however we had no such issues probably due to the fact we were located on the ground floor (Athena room) and facing away from the road.
Stayed in September 2024
Reviewed: 11 September 2024
Hannah
GermanyPerfect location. Rooms were pretty, clean and super quite. The staff was amazing and all in for perfecting your stay!
Stayed in September 2024
Reviewed: 10 September 2024
Panayiotis
CyprusSome of the rooms(ones with balcony in the road) are noisy and difficult to sleep in the evening
Everything was perfect Big, clean, new rooms Good service Excellent staff
Stayed in September 2024
Reviewed: 8 September 2024
Vanessa
Romania-
The property has an elegant, welcoming design. The rooms are very clean. The whole staff is very friendly, helpful, proactive and professional. The location of the property is near the old town and nice streets, shopping streets, it is just wonderful. Our experience was perfect and we will definitely book again in the future! 🫶🏻
Stayed in September 2024
Reviewed: 5 September 2024
Andrew
CanadaNil
I love this hotel, I will stay here anytime I'm in Chania.
Stayed in August 2024
Reviewed: 24 August 2024
Luisa
ItalyVery nice room, kind service and located in the best area of Chandia
Stayed in August 2024
Reviewed: 19 August 2024
Alberto
SpainNothing
Very kind staff at the reception, excellent location and very comfortable room
Stayed in August 2024
Reviewed: 12 August 2024
Sandra
United StatesEverything was great, however, the water pressure in the shower was a bit slow.
The property was at an excellent location close to restaurants and attractions. There is a great bakery and a pharmacy next door, which was very convenient. Staff was friendly and accommodating.
Stayed in August 2024
Reviewed: 31 July 2024
Carlos
AustraliaBe warned this is right next to the partying center of the old town. At night it is loud, so if you are light-sleeper, just beware there is noise outside all night long.
Beautifully appointed suites, very luxurious, although a little small for 2 adults and 2 kids. The location is amazing, just across the road from the main walk through the old town. Perfect if you want to spend time in the old town and/or party until late.
Stayed in July 2024
Reviewed: 14 July 2024
Andrew
CanadaThe room was great, staff excellent. Couldn't be happier.
Stayed in July 2024
Reviewed: 3 July 2024
Peter
AustraliaNothing
The property is exactly as in the pictures, it is picture perfect. The location was excellent. The owners Eleni and Manolis are beautiful people who know how to run a luxury boutique hotel. Konstantina at reception was extremely helpful and patient and arranged anything we asked for with a smile.
Stayed in July 2024
Reviewed: 25 June 2024
Dina
United KingdomCould have done with a few more facilities in the room (for the price). A line or hooks on the balcony to dry clothes for example, would have been useful. One of the lights didn't work but there were so many options anyway this didn't really matter. Please note there's no lift so something to consider if you have accessibility requirements.
The location was perfect. Hotel was exceptionally clean. Great air conditioning, not too harsh, not too weak and the controls worked well. Nice generous shower. Very friendly staff. House keeping was only done when we were out, which was a nice touch. Loved the lighting and the private balcony. The bed was very comfortable. We would highly recommend this place and would likely book the same again if we ever came back.
Stayed in June 2024
Reviewed: 14 June 2024
Eileen
SpainNo lift with a lot of stairs to carry luggage up, on a busy road so balcony wasn’t pleasant to sit out on. A mix up on the final day with the breakfast order.
Very nice design aesthetic, good location, very clean and comfortable, lovely staff.
Stayed in June 2024
Reviewed: 13 June 2024
Alexandros
CyprusThe suite was so amazing it was super super clean had a beautiful room and the jacuzzi was sooooo good especially after a night out coming back and hoping in was the most relaxed i ever felt
Stayed in June 2024
Reviewed: 31 May 2024
Judy
United StatesIt can get loud at night since it’s in the middle of town.
The rooms were super clean and beautiful! The staff was very helpful!
Stayed in May 2024
Reviewed: 26 May 2024
Denis
BelgiumVery noisy.
Clean and spacious room located in the city center.
Stayed in April 2024
Reviewed: 22 May 2024
Alvin
United KingdomUnfortunately there was road works outside the property which meant my alarm clock was always 7am but this was nothing to do with the hotel itself, just unfortunate timing.
Room design was amazing and really spacious. Staff were nice and friendly throughout the whole stay and the room was clean. Fantastic location to get into old town in Chania. Really generous as a bottle of wine and a small gift on departure were included.
Stayed in May 2024
Reviewed: 18 May 2024
Stacey
AustraliaN/A
Exceptional communication from the staff and it’s in a really great location
Stayed in May 2024
Reviewed: 11 May 2024
Chris
United KingdomGreat location, very central and only a few minutes walk to the harbour. Spacious room and very comfortable bed. Staff were friendly and very helpful.
Stayed in May 2024
Reviewed: 6 May 2024
Runshen
JapanConvenient location, Comfortable room, Staff are helpful
Stayed in May 2024
Reviewed: 3 May 2024
Melike
AustriaNothing
This hotel is truly fantastic - starting from the beautiful interior design to the perfect location right in the city center and the exceptionally friendly & helpful staff, there is nothing to complain about! Thank you for a memorable stay :)
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content