Main Street, Plataniás, 73014, Greece
#35 of 112 hotels in Plataniás
Guests' ChoiceBased on 206 hotel reviews
9.0Cleanliness
9.2
Comfort
9.3
Location
8.8
Facilities
9.1
Staff
9.5
Value for money
8.5
Free WiFi
9.1
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End of dialog contentReviewed: 25 June 2024
Mónica
NetherlandsCleanliness in the bathroom could be better.
We loved the extremely diverse breakfast and the coffee was excellent. The staff was very friendly and professional, particularly Babis and Zoi. The entertainment on Tuesfay evening with the band ... Panda was on par to a jazz bar. It's lovely to be able to spend a whole day only in the resort, if we wish too.
Stayed in June 2024
Reviewed: 21 June 2024
Michael
United KingdomThe staff were of high quality and provided excellent service. The quality of the food served in the various restaurants was very good.
Stayed in June 2024
Reviewed: 31 October 2023
Mi2023
LuxembourgN/A
A real 5 star hotel. Even at the end of the summer season the team is great.
Stayed in October 2023
Reviewed: 26 October 2023
Hanna
MaltaGym area (old equipment). Working hours of the spa and pools. We didn’t really understand why the pool area and spa closes at 6 pm as we found it to be a little bit too early. Coming after a day of hiking it would be nice to relax near the pool.
The first and the most important in this hotel is the staff! Everyone was just exceptionally good, welcoming you as if you are a family member. They create the atmosphere of relaxation and good mood. The complex itself is big, well maintained, consists of two hotels divided by the road but connected by a bridge. We stayed in the older part of the complex and we loved it although It needs some upgrades (gym for instance). Beach area is really nice. We appreciated that the music in the beach bar was not loud and one can enjoy the sound of the sea, it was very relaxing.
Stayed in October 2023
Reviewed: 24 October 2023
Melvin
United KingdomNothing
Everything.
Stayed in October 2023
Reviewed: 18 October 2023
Liesl
United KingdomBeautiful facilities, friendly and helpful staff, perfect location. We had a waterfront double room on the Imperial side which was amazing. Opened our glass doors onto the balcony directly overlooking the beach and sea.
Stayed in October 2023
Reviewed: 17 October 2023
Erica
United StatesThe complimentary services in the spa were a little disappointing. The jacuzzi was not very warm, and the indoor pool was also not heated, which we thought it would be from the website. However, they have a hamam and sauna that could be used for a pretty low price, which they said would be included if we bought any spa treatments.
We had a lovely stay at Minoa Palace! The staff was kind and welcoming and provided great service and nice little perks like an anniversary cake and a free bottle of wine, and a little gift when you check out. The breakfast and dinner buffet was overall really great! We spent a lot of time at the pool, and the grounds are beautiful and well maintained. There are a lot of restaurants and shops within walking distance, and a bus stop right outside the resort, making it easy to go to Chania or in the other direction to Kissamos. The room was fairly basic but nice and all we needed, and the bed was very comfortable.
Stayed in October 2023
Reviewed: 15 October 2023
Charlotte
United KingdomStay was faultless
The food was varied and of a very high standard. Room and hotel was clear, spacious and well maintained throughout the stay. Staff were friendly, helpful and went out of their way to make our stay even more special and enjoyable. I can’t wait to return on our next visit for our honeymoon!
Stayed in October 2023
Reviewed: 24 September 2023
Guri
IsraelThe resort is very meticulous, the food is very good, the rooms are renovated, feels like a true 5 star hotel, bars and restaurant are great and the prices are very reasonable. We really liked it and we are sure to come back.
Stayed in September 2023
Reviewed: 22 September 2023
Hillel
IsraelThe inside pool was cold. Jacuzzi old small and not warm important for the cold or windy inside door days. The hotel design is a bit out dated. But the pros beat the cons
Great location. Amazing breakfast spot. Great beach. Big rooms. Recommend
Stayed in September 2023
Reviewed: 21 September 2023
Juan
SpainPool could be climatised and their opening times could be longer.
Best breakfast we've ever had in a hotel.
Stayed in September 2023
Reviewed: 19 September 2023
Howard
United KingdomThere was some confusion initially,, when our booking through Booking.com was found to be for the beach resort, whereas we wanted the Palace resort. Fortunately Minoa resolved the situation by accepting a cancellation and rebooking for the correct requirement
Excellent room cleaning. Well done.
Stayed in September 2023
Reviewed: 23 August 2023
Kelmalu
FinlandNothing
Pool, sea, food
Stayed in August 2023
Reviewed: 22 August 2023
Nicholas
AustraliaAmazing Rooms Amazing Service 10/10
Stayed in July 2023
Reviewed: 11 August 2023
Ádám
HungaryWonderful beach with nice waves.
Stayed in August 2023
Reviewed: 10 August 2023
Metaxia
GreeceEverything
Stayed in August 2023
Reviewed: 22 July 2023
Dimi
AustraliaRooms are a little dated. Wouldn't rate them 5 star. More like 4 star. Resorts in Europe in general need to be a lot more family friendly. Very expensive if you're a family of 4 to have a decent room with kids being able to sleep on proper beds instead of couches. Note that at this resort couches do not pull out to sleep 2 kids. They only sleep one. They just put a single mattress on the couch. Pay close attention to the room configuration if you have kids.
Lovely resort. Breakfast was amazing. Great quality and huge variety. Customer service from staff at all levels was excellent. Facilities are very nice. Beach a very short walk with free umbrellas and deckchairs and good snacks. Lots of pools if that's your thing. Beach can get a bit windy in July though when the Meltemi winds kick in. Supermarket is next door to the resort and a cute little shopping strip is nearby with nice jewellery stores and kids activities.
Stayed in July 2023
Reviewed: 21 July 2023
Yacov
IsraelOnly two coffee capsules provided free of charge. (Even lower class hotels renew suplies daily!) Same goes about the bottled water. The beach near the hotel is so-so. Quite a distance from the nearby city of Chania - the taxis are quite expensive.
Comfortable very large room with large balcony. Very spacious. Excellent breakfast (buffet with huge selection of foods). Swimming pool, etc. All signs of luxury hotel. The room has many closets, drawers, TV, coffee machine, etc. Touristy area, with many nice restaurants nearby.
Stayed in July 2023
Reviewed: 18 July 2023
Peter
CanadaPool, food cleanliness
Stayed in June 2023
Reviewed: 10 July 2023
Alexandros
SwedenSnacks you can order from the bar could be better
Clean, luxurious, well equipped, cleanest pool ever
Stayed in July 2023
Reviewed: 9 July 2023
Nicole
United KingdomNothing
This is an amazing hotel, location is fab, facilities are just lovely, pool is a decent size and I love the way there are 2 sides so plenty of room if you want to swim, breakfast is superb, so much choice and I cannot think of anything that wasn’t available. Rooms perfect This is honestly one of the best hotels I’ve stayed in and not overly busy for 1st week of July
Stayed in July 2023
Reviewed: 9 July 2023
Marek
Czech RepublicEverything was perfect!
Location, beach area, friendly and helpful staff, excellent food. Highly recommended!
Stayed in July 2023
Reviewed: 18 June 2023
Nikolay
BulgariaThe beach was not exactly our type.
Everything - the service, the location, the facilities, the food, the set up.
Stayed in June 2023
Reviewed: 14 June 2023
Helen
United StatesFor an older person, the distance to travel to room can be challenging. I had to request smaller face cloths (apparently not a standard issue?)
Breakfast: good hours, variety of offerings.
Stayed in June 2023
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