Nothing

The location was very good, plenty of bars & restaurants just outside. The staff were very helpful and welcoming

Stayed in May 2024

The pool facilities could be better, however, that is to be expected from a hotel in this location. There is also the beach and a pool club are very short distance away which are idea.

The location is perfect and the staff were very pleasant.

Stayed in September 2023

The place is in a quite busy place. The spa was not nicely organized. Was frustrated. You could work better on that.

The place is lovely. Make you feel at home. Comfortable, beautiful, spacious. Light colours, elegant decor... I didn't want to leave the place! Breakfast - tasty, and huge portions at dinner - not a good idea if you are on a diet - mind it! I loved spending time in a hall doing my work, friendly environment. Thanks a lot to the breakfast and dinner staff. Loved to interact with them!

Stayed in October 2023

Nothing

Beautiful hotel in excellent location

Stayed in September 2023

Nothing

WOW! The service is impeccable. We stayed in room 402, top floor-centre with sea view. The room was nice, spacious and clean. Our check in and welcome by Dimitriana a fantastic start with a glass of Prosecco. She brought us to our room and made us feel incredibly welcome. All the staff were fantastic and this is testament to the management of George who is also a great character to speak with. He is very proud of the hotel and service. In particular was Irene who serves the beach at the front of the hotel. She took good care of us and our family every day and brought tons of personality & humour. It’s a great location but remember, it’s Greece and if you are near the strip then expect some pub noise and music into the small hours. Breakfast was great with lots of choices and went on late. Plenty of choice in the restaurant too with good pricing. The vegan moussaka is a good choice. We also had a back massage in the spa and really good value to get you relaxed and into the holiday relaxation mood. In summary, great location and value but the star is the incredible service by the team there.

Stayed in September 2023

Leaving

Great staff. Lovely food. The best location and extremely clean

Stayed in September 2023

Friendly staff, great location, amazing breakfast, complimentary Prosecco and lunch bag for departure

Stayed in September 2023

Nothimg

Vasia Boulevard was an exceptional choice to revisit this part of Crete after 15 years. We were received in the most beautiful way possible with a glass of prosecco and with very good news from the hotel manager that he upgraded our room. We received a room with a sea view at the 4th floor with a stunning view. Seeing the sunrise and sunset from the room's terrace was amazing. The room was very well sized for the needs of 2 people, immaculately clean. Our stay at Vasia Boulevard started with a bottle of prosecco and a fruit platter and ended with chocolate candies and a lovely message from the housekeeper. Much appreciated gestures that made us feel welcome. Breakfast was exactly what was needed to start the day and dinner was a la carte with a good choice of plates. Hersonissos is a vibrant city with many young tourists and the location of the hotel gives you the opportunity to feel this. Many thanks to the hotel manager and the staff who helped us spend a beautiful vacation in Crete. We will definitely come back.

Stayed in August 2023

The location on a crowded street with shops around did not seem ideal to us; anyway, we did not intend it for a beach holiday, but from there we went to see the archeological sites around (Gournia; Malia; Cnossos). There is a private beach across the street, but we never went there. For a boutique hotel the choice at breakfast is small, once the milk I had with my oatmeal was sour. If you come by car, you will have to find a parking spot ... wherever, as there are no parking facilities in the hotel. So you might have to walk 5-10' after parking your car.

The hotel is situated in some sub-urban conglomerate. It is surrounded by a lot of low-level shops, tavernas and so on. We had the impression from the pics that it was kind of "stand-alone" on the beach which is not the case - maybe our mistake. The hotel itself has an excellent standard: wide entrance, everything new, tasteful lobby, and very welcoming staff, we were greeted immediately with a prosecco. The hotel manager and the ladies at the reception are super-friendly and helpful. We got an upgrade for free with an ocean view room, that was really beautiful, and that's the reason we're giving it a "9" because otherwise it would have been an "8". Our room was neither big nor small, and very clean. Breakfast is a buffet (near the pool), you get freshly squeezed orange juice served at the table, and you can order from among a choice of omelettes for free. The pool is very small indeed, and situated in the courtyard. Personally we did not like it. - The hotel's restaurant is across the street, in a beautiful position above the beach. Dishes are quite good, but not much choice. We ate there twice during a four-days stay.

Stayed in August 2023

There was nothing we did not like as everything was exactly how we expected it.

We came to Crete for our Honeymoon, firstly I would like to thank George and his team as he went out of his way to make our stay beyond special from upgrading our room to greeting us every single morning. One of the main reasons we will go back to this beautiful hotel is because of George's Hospitality and kindness. The breakfast was amazing and delicious. The location was excellent because as you walked out of the hotel you were a few steps away from the beach and main strips of restaurants and bars. Thank you for making our stay so special we cant wait to stay again at your hotel soon.

Stayed in August 2023

The rooms unfortunately aren't exactly "5-star". They're clean but small and sparsely filled with cheap furniture and the fake plastic "wood" floor is really naff. It felt as if it was a 3-star hotel and the lobby and spa had been upgraded to 5 stars but the rooms had stayed at 3, at least that was my experience. Everything else was awesome.

The best thing about this hotel is the staff, they are extremely friendly and helpful, every one of them. The beach view from my room was gorgeous. The lobby is beautiful, the spa down below is really nice, the beach is also really nice. Upon check-in I was told they had "upgraded" me to a "better" room but it was next to a bank of noisy air conditioner units and the balcony was right in the path of smoke from nearby restaurant kitchens. The manager, George, changed my room immediately no questions asked. 5-star service.

Stayed in August 2023

I can’t think of anything I didn’t like to be worth mentioning

Clean, great location and very helpful staff that went above bad beyond to make our stay comfortable

Stayed in August 2023

Nights are noisy (the noise is from the street) but all hotels on the beach in that strip suffering from the same issue.

Great location, amazing view from the room (we were upgraded to sea view) great attitude & hospitality. George (the manager) was super knowledgeable, helpful & lovely.

Stayed in July 2023

The only downside is that there is some noise at night because it is close to the entertainment area on the promenade (it was an advantage for us since we enjoyed the nightlife:-) Everything else is perfect.

Highly recommended and indulgent!!! There are no words to describe the amazing, warm, and kind hospitality we received at the hotel. George, the hotel manager, with his big smile and positive energy, never stopped caring for every little detail with love, making all the guests enjoy their stay and walk around with a smile. He made our vacation perfect. The service is exceptional, the entire staff is friendly and exceptionally courteous. They consider the guests and their needs, and they are always happy to help. We celebrated a birthday, and they kept pampering us with a platter of fruits, champagne, chocolates ext. The hotel has an excellent location, right by the sea and close to everything in the center. The sea view from the hotel is amazing and picturesque. The rooms are new, well-designed, clean, and tidy. The hotel is for adults only, so the atmosphere is calm and peaceful. The breakfast is rich and diverse.

Stayed in July 2023

There are 8 sunbeds at the hotel's own pool. The sunbeds on the beach are also paid for by hotel guests (6 euro/person/day). This is not written anywhere. The cleaning lady only placed shower gel and shampoo in the bathroom on special request several times.

The accommodation is located in the central. The beach promenade is a few meters away. Everything in the city is within walking distance. The a la carte dinner is of high quality, the waiters were especially kind.

Stayed in July 2023

Wonderful, tasty, the stuff was incredible, irini! And all others were just wow

Stayed in July 2023

There were no USB ports in the room. I had brought my own. So not a problem, just a recommendation.

I’m not a breakfast eater on vacation but what they offered was great.

Stayed in July 2023

Amazing staff and good location

Stayed in July 2023

Nothing.

The staff is so nice.

Stayed in June 2023

Great hotel!! We had an amazing stay. Very clean, beautiful rooms with sea view. Great location a step from the beach with lots of restaurants around. The staff is super nice and attentive. A special thank you to George who went above and beyond for us.

Stayed in June 2023

Not much, a ramp for wheelchair/ mobility aid at the entrance to the foyer. An accessible way to get to the beach.

Excellent. George and Voula were fantastic and all the staff were polite, helpful and treated my elderly parents with dignity and respect. It's not the most accessible place for people with mobility issues but staff were very helpful to allow my parents to feel safe and secure. The food was really good and the ocean view rooms on the top floor were amazing!

Stayed in June 2023

I love everything I think for my opinion they need to improve the breakfast and that’s it , amazing hotel with great location

it was great great location great stuff great dinner inside the restaurant I will definitely come back again

Stayed in June 2023

Very Nice venue , the staff is really great and so kind. We beleive the best place in the area. Good food, great service.

Stayed in June 2023

On the Saturday night it was a little loud but it was the FA cup final and local derby as well so that is understandable.It was a trade off we were prepared to make for such a fabulous location and the glazing and air conditioning subdued the worst of the noise.

It was beautifully fitted out, very clean and in a good location. We went half board and the food and associated service was exceptional. There was a wide choice and the seaside restaurant was really lovely. I also thought the court yard area with pool at the rear was stylish and perfect for an alfresco breakfast. George and all of the team were marvellous from the minute we arrived. I can genuinely say it was the friendliest hotel I have ever stayed in. The from our balcony was gorgeous.

Stayed in June 2023