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  5. Reviews of Kydon The Heart City Hotel

Reviews of Kydon The Heart City Hotel 4 stars

Sofoklis Venizelos Square & 2, Str. Tzanakaki, Chania Town, 73134, Greece

#66 of 132 hotels in Chania Town

Guests' Choice

Review score

Based on 458 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.2

  • Location

    9.6

  • Facilities

    9.0

  • Staff

    9.6

  • Value for money

    8.7

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 20 June 2024

    10
    Excelent. Staff was very freindly and gently
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    BREAKFAST

    Breakfast can be a little better. Location is perfect.

    Stayed in June 2024

  • Reviewed: 13 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 8 nights
    • Submitted via mobile

    Excellent location Easy stroll to the Old Town Spacious comfortable rooms and balcony Lavish buffet breakfast All the staff were amazing , friendly and helpful

    Stayed in June 2024

  • Reviewed: 7 June 2024

    10
    Loved the extra touches to make it a special stay for children
    • Leisure trip
    • Family with young children
    • Junior Suite with Square View
    • Stayed 3 nights
    • Submitted via mobile

    Super clean, family friend and lovely staff

    Stayed in June 2024

  • Reviewed: 5 June 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Excellent breakfast and well maintained room.

    Stayed in May 2024

  • Reviewed: 5 June 2024

    9.0
    Incredible time on Chania
    • Leisure trip
    • Couple
    • Junior Suite with Old Town View
    • Stayed 2 nights
    • Submitted via mobile

    The rooms are quite quiet but occasionally during early morning commutes, the street noise gets a little noticeable.

    The hotel is located in the perfect spot to provide access to old town, and new. The rooms are very comfortable and the staff are incredibly welcoming.

    Stayed in June 2024

  • Reviewed: 11 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Old Town View
    • Stayed 6 nights
    • Submitted via mobile

    We had a great balcony looking out towards the Old Town, but it is above a busy street so we only used it early in the morning.

    Helpful and welcoming staff. Excellent lavish buffet breakfast. Great location less than 10 minutes walk from the bus station and an easy walk to anywhere in the Old Town. Spacious, comfortable room and big bed. Bathroom is small but the shower is great. Staff is very responsive and pleasant. The hotel is very quiet with excellent soundproofing when the doors/windows are closed.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 4 nights

    VERY SMALL ROOM OF WC AND SHOWER -THIS WAS THE DISAPPOINTMENT

    EXCELLENT LOCATION VERY GOOD BREAKFAST VERY POLITE STAFF

    Stayed in May 2024

  • Reviewed: 7 May 2024

    9.0
    It was excellent will definitely be back.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast buffet was incredible. There were many choices for everyone.the dining room was set up with linens which made it even more special. The staff were welcoming and very helpful. The location is within a short walk to everything.

    Stayed in May 2024

  • Reviewed: 16 April 2024

    10
    GREAT!
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 3 nights

    THE STAFF WERE EXEMPLARY!!

    Stayed in April 2024

  • Reviewed: 10 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Comfort Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Bed topper should be removed from the bed too soft .

    Stayed in April 2024

  • Reviewed: 20 March 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Comfort Double or Twin Room
    • Stayed 3 nights

    LOCATION, ROOM & BREAKFAST

    Stayed in March 2024

  • Reviewed: 30 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Small WC.

    Clean. Comfort. Service. Location.

    Stayed in January 2024

  • Reviewed: 22 January 2024

    9.0
    Loved it…staff very friendly..
    • Leisure trip
    • Solo traveller
    • Comfort Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Have been on a few occasions before and loved it. Very central and excellent parking

    Stayed in December 2023

  • Reviewed: 27 December 2023

    8.0
    Will be back.
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Have been many times. Great location, not too large very nice staff, great parking.

    Stayed in December 2023

  • Reviewed: 21 November 2023

    9.0
    Great hotel!
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room with Old Town View
    • Stayed 2 nights
    • Submitted via mobile

    Loved my stay at Kydon! Staff were incredibly helpful and welcoming. The breakfast buffet was good, and they had a great selection of drinks at breakfast that you can ask for. The location is perfect, just a short walk away from the center. I felt safe walking around at night The room was very spacious with a great view

    Stayed in October 2023

  • Reviewed: 20 November 2023

    10
    Fantastic hotel!
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights

    The only problem was the mattress, it was very soft for us.

    The hotel is great! It's close to the old town and easy to walk to other places. The breakfast is delicious, with several options. The room is comfortable and was always clean. The staff is very nice, they booked a tour for us to go to the beach and lent us towels. Every day we had a free bottle of water in our fridge.

    Stayed in October 2023

  • Reviewed: 7 November 2023

    9.0
    Tres bon hotel
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Restaurant

    Situation

    Stayed in October 2023

  • Reviewed: 30 October 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 3 nights

    Nice hotel in the nice place.

    Stayed in October 2023

  • Reviewed: 28 October 2023

    10
    Can walk everywhere, but still quiet. Outstanding breakfast buffet.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Old Town View
    • Stayed 2 nights

    The staff were very helpful. The parking is difficult and they helped get our car stored and safe.

    Stayed in October 2023

  • Reviewed: 26 October 2023

    10
    Very pleasant stay, would definitely recommend it and try again.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 9 nights

    Nothing to complain about.

    We really liked the professionalism and friendliness of the staff. We were celebrating our honeymoon and the staff prepared a really nice surprise for us upon our arrival: a very delicious cake and champagne. We want to thank the hotel for this kind gesture, it was a very pleasant surprise. The room was very clean and was cleaned up every day. The food in the restaurant was very good: the breakfast is delicious and diversified, with fresh ingredients. We also ate a-la-carte in one evening and we were blown away by how good the food was - I ate beef steaks in many restaurants in Crete during our stay, but the steak from Kydon Hotel restaurant was by far the best one.

    Stayed in September 2023

  • Reviewed: 18 October 2023

    10
    Really enjoyed staying at this hotel, would definitely stay here again!
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 2 nights

    The location and parking for our rental car was confusing to find as you approach the hotel for the first time. The parking is valet parking only.

    Staff and location were perfect! The breakfast was amazing, so much variety of food and desserts. Rooms and beds were very comfortable.

    Stayed in October 2023

  • Reviewed: 17 October 2023

    8.0
    Late summer in Chania
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 5 nights

    The classic standard room is not for 2 people. The bed is very small, the room and the bathroom are also small. The breakfast was almost the same every day, so when spend more than 3 days there is quite boring.

    It was nice to have a balcony, for people that smoke. The staff deserves a 10+, they know how to help people and make them feel good. The area is nice, downtown, close to the old town, but if you have a car this could be a problem, as the parking lots around are paid and not enough.

    Stayed in October 2023

  • Reviewed: 9 October 2023

    10
    Comfortable
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Old Town View
    • Stayed 2 nights
    • Submitted via mobile

    Cramped bathroom

    Great location, a short walk to the old town, all the staff were very friendly, beds were extremely comfortable and the breakfast buffet included a great selection of delicious choices.

    Stayed in October 2023

  • Reviewed: 6 October 2023

    9.0
    A great one night stay
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    Nothing

    Great hotel, even though just there for one night stay. Easy check in after late flight, welcome drink voucher, raki and sweet treat in the room. Great breakfast selection and lovely staff. Storing bags and arranging onward taxi was arranged for us

    Stayed in September 2023

Showing 1 – 25

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