Maybe they could have some water bottles or a fountain in the gym area. The gym is quite small but the outside gym is interesting. The TV in our room was mounted on the side wall, interesting choice which made it hard to watch - but we didn't watch TV anyway because the rest of the hotel was so awesome.

Great hotel, everything set up for relaxation. Straightforward luxury - beach front, great pools, excellent restaurants, easy parking, top quality, friendly and professional staff. Spa services also very good. We loved it. WIFI everywhere - even on the beach. Highly recommend this place. Go and enjoy.

Stayed in September 2024

The hotel is gorgeous, the good amazing, best food I’ve ever had at all inclusive and the staff are exceptional

Stayed in September 2024

Alcohol menu is extremely limited, would rate it a 3 out of 10. Very disappointed, we walked most days to hotel nema for Cocktails. Also didn't understand how you can be topless at the main pool beside the restaurant yet your not allowed to dine breakfast with shorts and a bikini top? At lest 4 women all had tops off in full view infront of restaurant but I was told to go put a top over my bikini top. We both got a lovely massage very relaxing, any previous ones I've had post treatment you get a cool down drink/ ice and a relaxing room prior to departure it felt once the massage was over that was it just get dressed then you head on your way (we noticed one water despenser but no cups). Overall we loved our stay just a few tweaks needed, especially only opened under 2 months it's a brilliant job so far!

Swim up pool room was lovely! food and friendly staff. Young girl working at main pool was the sweetest girl! Always over soon as you hit the buzzer and remembers the little things (room number, what you like) loved her!

Stayed in September 2024

The check in process

The hotel has great potential, but it looks like was open not so long ago

Stayed in August 2024

Everything perfect

Magnificent gem on the Cretan beach. We loved it, stayed almost a week at the double retreat hotel with sea view and hot tub. Staff 11/10 Food 10/10 - 5 restaurants and food is awesome in all of them, breakfast, lunch and dinner ❤️ Pool- amazing pool, very ‘soft’ water it’s a pleasure going in after burning in the sun, pool staff just amazing and welcoming Bar- very good drinks carefully prepared Room- just awesome, it’s like a dream retreat for summer, cleaned daily and bar refills daily Hotel overall- very beautiful (new) Activities - daily evening activities like live music, sports activities daily such as Pilates on the beach just awesome Can’t recommend enough will definitely come back !

Stayed in August 2024

Amazing Experience! 10/10 We recently spent ten unforgettable nights at this hotel, and we can’t praise it enough! The rooms are exactly as shown in the pictures—perfectly clean, modern, and comfortable. Every detail was carefully thought out to ensure a luxurious stay. But what truly makes this hotel stand out is the staff. They are the best I have ever encountered, always going above and beyond to make us feel welcome and taken care of. Their friendliness and professionalism made our stay even more enjoyable. The beach is absolutely perfect, with crystal-clear waters and soft sand, though there are some big rocks, so it might be better to wear sea shoes. It felt like a private paradise. The food at all five restaurants was exceptional—each one offering perfectly prepared and varied dishes that catered to all tastes. Everything in the hotel is brand new, which added to the overall sense of luxury. The pool area is fantastic as well, providing a perfect spot to relax. The hotel truly deserves its five-star rating. If I had to mention one downside, it would be that you have to pay extra for the sauna and indoor pool. Overall, I highly recommend this hotel to anyone looking for a perfect getaway. We can’t wait to come back!

Stayed in August 2024

Brand new beautiful hotel in Crete. We liked absolutely everything. I would especially like to mention the work of the manager Katerina. She was always very responsive, helpful and ready to answer all our questions. A wonderful person who knows how to do her job and care about the guests of the hotel.

Stayed in July 2024

The hotel is brand new. Everything is so stylish and modern. There are several swimming pools and 5 amazing restaurants. The private beach is also amazing with the crystal clear sea.

Stayed in July 2024

The booking rating is misleading with only 8,5. This is probably based on the former hotel. The reopened hotel deserves a 10!

The hotel re-opened at the beginning of July 2024. The modern look and feel is excellent, the pool and private beach have the best loungers ever, there's pool service with national and international drinks! The location is quiet and connected with a beach road. It's only 4-5K from Chersonissos. I enjoyed one of the best sunsets ever. What I really appreciated was the quality of the food; 5 restaurants with a la carte dinner at a very high standard; the fish was fresh and very tasty combined with healthy legumes, the meat restaurant offered a wide range of steaks (Tommahawk, filet pure,...), every restaurant has a wine list,... and all of this is included in the all inclusive package. The bar offers a wide variety of national and international drinks (not 1 kind of whisky but a choice of Irish, Scottish brands,... my favorite Grappa Nonino, cognacs, ...). I travel frequently but this kind of quality and choice is very rare, especially when drinks and food are all inclusive! I want to conclude with their sustainability vision; one of their strategies is to hire only local people which I endorse; although some of them sometimes need an extra minute to understand our (non-native) English or German, they bring joy with their smiles and friendliness; especially Barbara and Afrodite, you are the top of the top!

Stayed in July 2024

Brand new hotel with superior food and facilities. Would recommend to anyone.

Stayed in July 2024

Only working hours of the pools. It would be nice if they can open earlier than 9 and can be used until sunset also

I like the facilities, food and especially friendliness of the staff. Would like to mention specifically the host of the main restaurant Anna and her colleague host, Nektaria in the restaurant, Giorgos in the bar and Katerina life guard. They were very nice to me and my daughter Mila

Stayed in September 2023

Everything was perfect

Swimming pool in a separate area - quiet

Stayed in September 2023

Nothing

Good hotel to relax with the family. Good food, excellent staff!

Stayed in August 2023

There is a nice beach but swimming in the sea is not comfortable. There are big rocks in the water, you need shoes because of sea urchins. And during our stay it was windy (which is common in Crete), waves and mostly red flag which meant “no swimming”. But in this case the hotel has nice pools where you can swim and spend your time.

Hotel is very nice. Room was great, very clean - the cleaning ladies did their job amazingly. Once we had a small problem with the toilet and it was solved immediately. The staff is super nice in all areas - main restaurant, cleaning ladies, repairman, reception desk, spa. All inclusive was standard as everywhere else, food was ok, you always found something you liked. Beach towels can be changes every second day. The spa was great as well.

Stayed in September 2023

I would have liked a cushion on my dining chair, a softer pillow option, and some different choices on the buffet. The salad was repetitive, a few changes but basically the same ingredients.

The trip was amazing value for money and the staff was incredibly kind and helpful. The rooms were very comfortable, tho a bit dated. There is a major refurbishment planned for early 2024. My negative comments are really nitpicking, we had a most enjoyable stay.

Stayed in August 2023

Nothing

The position and the garden were great

Stayed in August 2023

There are rocks at the Seaside, may cause trouble for families with Kids. Might need to use watter boots in some areas.

Very nice Pool area, comfortable Sun beds both at the Pool and Beach - enough for all guests. Older but clean and cosy rooms with a nice tetrace. Free parking lot. Very good food selection, lots of fresh vegetables, two Restaurants with a nice a la carte menu. Friendly and caring staff. Good value for Service and money. We have enjoyed our vacation. Highly recommended! Efharisto 😉

Stayed in July 2022

The room was relatively spacious but sadly, the "double bed" we had asked for as a couple (for our honeymoon), were just two individual beds pushed together which easily moved and left a hole in the middle. The mattresses also were of very poor quality and one felt the spring-feathers in ones back. There also was a mosquito problem the first nights (the balcony door was left open by housekeeping every day) until we had eradicated all and were told about an "anti mosquito" lamp by the reception to help mitigate the issue.

The staff (Mike, Anna, Zina, Yannis and "mister tattoo") were extremely friendly, funny and helpful at the restaurants and bars. There are two restaurants at the resort (Italian and Kretan) which are just next to the main buffet restaurant. However, these restaurants are closed Tuesdays and Sundays, but it's possible to book a table multiple times if there are tables available (which was never an issue). The buffet has lots of salad to offer and there is also a grill happening for lunch and dinner with fish, gyros, chicken, pork or kebap. The desert/sweets were excellent and the normal dishes were also nice and diverse. The staff was always attentive and offered white, red and rose wine and softdrinks. It's nice that the resort is not super huge so one is familiar with the other guests faces. It's easy and fast to get to the beach/pool which is only separated by a narrow promenade. There also were no people trying to sell goods, tours or souvenirs at the beach or along the promenade which made the whole experience very relaxing. The resort offered high quality evening entertainment (cover band with guitar and keyboard playing hits, "boy band" singing hits of the 60s/70s and an acrobatic performance) but these were only every 2nd/3rd night and nothing happening on Friday or Saturday as we would have expected.

Stayed in June 2022

The fact that I had to tell them to clean my room every day and on the first night the pillow smell like hasn’t been changed so I had to sleep with no pillows because it was too late in the evening to call for room service or to cool for the cleaners to come and change it. Inside my toilet, it wasn’t clean properly. I could see skidmarks inside it. I’m very upset for such a price of a hotel and facilities that wasn’t what it was given on the website and what the description was.

I like that it was on the beach, but apart from that, the facilities and the property wasn’t fully done in my bathroom and bedroom stuff was not in the correct places

Stayed in September 2024

We booked just one night in the hotel and we are lucky that we booked just one :) We changed 3 rooms! The AC in the first room was not working, and they asked to give us a fan to the room instead of chabging the room, but we didn’t accept that and we moved to second room, the room had a bad smell from the bathroom, we can’t stay there and struggel the bad smell, we asked again to change room, we get a third room, and finaly with working AC, but unfortunatly while i was sleeping the AC start dropping water in side the room on my face and i wake up afraid and upset, i didn’t sleep that night! It was a very bad night for us! I will not forget this bad experience ! In addition the third room was not clean, there was a lot of hair on the floor and you can feel sand on ur feet while stepping on the floor. In addition we booked all inclusive meals we arrived around 16:00 and there was nothing to eat just drinks. and we asked about food and they said we need to wait for dinner at 18:30. In addition glass plates and forks in the dining areas and bars were extremely dirty, i changed the fork 3 times till i get a clean one! Value for money (average quality of the establishment) The staff were really not pleasant, answered badly and were not helpful at all. The rooms are not really up to date, expensive for the quality of the facilities that are getting old

Just the swimming pool

Stayed in September 2023

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Stayed in July 2024

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Stayed in August 2024

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Stayed in July 2024

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Stayed in September 2023