Late night Saturday party at sister hotel that we were not warned about, it was very noisy until 1.30 am. There was no gym.

Stunning views and beautiful hotel grounds. Lovely staff

Stayed in September 2024

The staff were wonderful! Special kudos to the reception group—Chrysantheme( wrong spelling) & the reception lead who nicely changed our room to a great view. Also to Sabina at dinner for her great attention to our food & wine needs

Stayed in September 2024

The room need some maintenance. I also didn’t like the drinks they offered. I was expecting more fresh drinks. I was also expecting more sophisticated meals for dinners at the restaurant.

The staff was amazing!

Stayed in September 2024

Room,Brekfast,Dinner, All perfect

Stayed in September 2024

Beautiful area and hotel.

Stayed in September 2024

Old fashioned rooms

Staff

Stayed in September 2024

Despite being told not to reserve the sunbeds, there are still many guests who are reserving them and returning within an hour or more. The rooms looked older than the general hotel and the soundproofing was very poor. You could hear the sounds of talking and flush from the next room.

The best part of our stay was the staff! We got all the information we needed. Sometimes you could sense, that they were tired, but even then they were helpful beyond expectation. You need to make a reservation for dinner, in all 3 restaurants, but you can also enter without a reservation to the main restaurant (if it's not full). They have 3 main beaches for swimming, the one on the left was our favorite. But It was not so easy to find a free sunbed. Also 5 pools, 1 for kids and 1 inside-pool, which was not open during our stay. But main pool was enough for us. As It's described in its name, view was insane!

Stayed in August 2024

The smell from irigation (sewage smell) Poor wifi (exept main lobby of Creta Panorama)

The most beautifull place we have been to. Best animation team we’ve met so far!

Stayed in August 2024

The hotel made us a surprise by upgrading pir double room with sea view to bungalow with sea view🧡🌊🌴

Stayed in July 2024

I didn't like that every kiosk and bar would close early on the outside area but apart from that everything is great, hopefully we come back.

Everything was perfect, hopefully we come back.

Stayed in June 2024

Sunbeds not enough. The system of reservation don't work

Location

Stayed in July 2024

We had a slight problem with original room which was quickly resolved above our expectations. The new room was absolutely perfect.

Stayed in July 2024

Nothing!!!!!

What not to like?! Location, staff, food, amenities, activities. A true paradise. We visited with 2 kids. So many pools, a kids club, fun fun and fun for everyone. The food was really good and the staff were extremely kind!!!!! We will definitely return.

Stayed in July 2024

the artificial beaches where the umbrellas are are concreted, except for entering the water

Excellent hotel complex, well maintained, large clean rooms, good bathroom, fantastic breakfast and dinner, very friendly staff, swimming pools, several artificial beaches

Stayed in June 2024

-the furniture in the rooms (wardrobe, desk, nightstand, chairs, sofa) and in the lobby (sofas) are in a dire need of a change. Old and not comfortable. Ancient safe. Ancient key system. -poor sound insulation in the rooms. -carton orange juice for breakfast was a big disappointment. Instant coffee at the coffee machines instead of using coffee grains, another disappointment for a 4* hotel. -despite the fact that clients are asked not to reserve sunbeds, there were people placing their towels early in the morning, especially at the coves where there are limited sunbeds anyway.

-the cleanliness of the rooms, pools, restaurants. -clean, modern bathroom. -we also appreciated a lot the staff, very courteous, helpful and friendly. -a lot of options for breakfast, lunch, dinner. -the fact that there is a minimarket at the resort. -the fact that there is a bus stop just outside the hotel and car rental options at the hotel (we chose Arkadi and everything went smoothly). -it is a calm resort with a lot of greenery surrounding it, perfect to hide from the sun. The outside is magnificent and well maintained.

Stayed in June 2024

I didn't like that mainly during dinner no juice or water was included and you had to pay separately. In the morning it was ok. I didn't have all inclusive, but regarding beverage I understand wasn't included, but during dinner juice or water is normal for any hotel

I liked mostly everything. Mainly sport areas for playing

Stayed in June 2024

No provision of an iron , which I thought that was a bit off to pay extra money for the laundrette to iron for people. The spa (sauna and jacuzzi) guests have to pay extra to use them. Some Iberostar hotels eg in Marbella and Marlloca , the spa could be accessed by anyone. There are water activities, such as water gym but a physical gym should be present for those guests you can’t use the pool as the gym.

Everything about it was exceptional. The surroundings full of nature. The palm trees everywhere. The cleanness. The choice of food. The location beside the sea.

Stayed in June 2024

It was an amazing vacation at Iberostar Panorama Crete.

Stayed in June 2024

The Half board does not allow free soda's, you have to pay for them if you want a soda at any of the bars. If you want all drinks, you will have to pay for all-inclusive. The hotel is not close to Rethimno. It was stormy weather so not much to do outside.

The hotel buffet food was some of the best that I have ever had. The food was fantastic. The Master Chef and his staff did such a great job cooking different items every day. The hotel spa was also well worth it. Spectacular sunsets.

Stayed in May 2024

All was perfect

Excellent location. Good sea view from almost all rooms. Delicious food. The hotel, its environment, amenities and quality of service was far above our expectations

Stayed in May 2024

Rooms need renovation

Pretty much everything, amazing facilities, excellent choice for families

Stayed in May 2024

The room itself was vey low grade, bad mattress, poor design and uncomfortable furniture, also there was no storage for folding, only hanging in the very small closet

The location was secluded on the one hand but only 20 min drive from the city, lots of beautiful scenery and variety of room types

Stayed in April 2024

Nothing

Great resort. Plenty of things to do as it's bit far from Rethymno Town. But great place to stay.

Stayed in October 2023

Everything was perfect.

Our stay here was out of a movie. Just after we arrived we were welcomed with a glass of champagne, a red rose for my wife and some chocolate from the house. We were lucky enough to get an upgrade to the room we booked. We got a very nice bungalow with an incredible view. They remembered it was my wife’s birthday and we got an amazing dinner at the A la carte restaurant with more roses, an entire bottle of champagne and they got my wife a cake and sang her Happy birthday at the end of the night. The beaches and the surroundings of the property are just amazing, very beautiful. The food was very very good and you had a lot of options. All in all an incredible and perfect vacation. The only thing we regret is not having booked more days there. We will definitely come back.

Stayed in October 2023