Tzanakaki 68, Chania Town, 73100, Greece
#111 of 133 hotels in Chania Town
Guests' ChoiceBased on 129 hotel reviews
8.4Cleanliness
8.7
Comfort
8.6
Location
9.2
Facilities
8.4
Staff
9.0
Value for money
8.8
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 June 2024
Morton-smith
United KingdomDifficult getting to hotel from underground car park.
We chose this hotel as it had parking. Hotel 5-10 minutes walk from old town. Very comfortable and warm welcome.
Stayed in June 2024
Reviewed: 16 April 2024
Boris
CanadaManager of the hotel was not friendly
Location, breakfast
Stayed in April 2024
Reviewed: 20 October 2023
Romina
CyprusIt’s not far from the downtown, easy parking, nice park with playground opposite
Stayed in October 2023
Reviewed: 13 October 2023
Monica
FinlandVery friendly staff. Comfortable beds. Small room but ok for just one night.
Stayed in October 2023
Reviewed: 11 October 2023
Laura
CanadaNothing. Everything was great.
Location was great and the room was comfortable and clean. We loved the view!
Stayed in September 2023
Reviewed: 7 October 2023
Maria
United StatesThe first room was not renovated and we really didn't like it. It was also very close to the lobby where people were smoking all the time and the smoke got into our room. The hotel parking is really small and sometimes we had to argue with parking attendants to get a spot as they would tell us it's full. It's almost impossible to find street parking, so you really need this hotel parking to accommodate your car.
When we got a different room on the second floor, it was ok: some renovations have been done in it and it didn't look as old as the first one.
Stayed in September 2023
Reviewed: 2 October 2023
Ingrid
FinlandThe location was great. Near to the old town. The staff was friendly.
Stayed in September 2023
Reviewed: 21 September 2023
Sever
RomaniaAir conditioner did not work. No glasses for water.
Stayed in September 2023
Reviewed: 12 September 2023
Shania
MaltaThe bathroom lights are operated with a sensor and kept turning off after a few minutes. The cleaner still went into the room despite the “Do not disturb” instruction at the door
Only 10 minutes walk from centre
Stayed in September 2023
Reviewed: 7 September 2023
Lucyisaturtle
AustraliaAir con was blowing directly on the bed and we didn't know how to alter the swing fan direction. Too hot without it but too cold with it on
Comfortable and cosy. Only a short 5 min walk to the old town. Really helpful and friendly staff. Free garage parking under the hotel.
Stayed in September 2023
Reviewed: 7 August 2023
Jyrki
FinlandNo breakfast of Any food.
The owner was a really friendly Guy. Hope to meet him again one Day!
Stayed in July 2023
Reviewed: 28 July 2023
Chanel
BelgiumThe Light in the bathroom goes off every other minute when taking a shower (movement detector)
Friendly staff, basic (maybe a bit outdated) but confy room
Stayed in July 2023
Reviewed: 17 July 2023
Sammy
SwitzerlandReally friendly family business that took care of us really well. The rooms are cozy and have a good standard (good beds, aircon, locker, room service everyday, balcony with sea view). The city center is 10min by walking. A lot of cafés around and a really nice park in front of the hotel. The historic café Kipos is worth a visit. Recommended.
Stayed in July 2023
Reviewed: 6 July 2023
Maria
ItalyFriendly staff
Stayed in June 2023
Reviewed: 20 June 2023
Julian
United KingdomNo lift to car park.
Located just outside the old town, in a shopping street. Opposite a park. Comfortable room, excellent bathroom, nice balcony. Free parking in underground garage.
Stayed in June 2023
Reviewed: 18 June 2023
Emilia
PolandThe room was facing the street, which seemed to be quite busy - even at night. Unfortunately, balcony door was opposite of soundproof. It was quite loud at times - I had to use earplugs to be able to sleep.
Good location - close to the Old Town; the staff was friendly; room was exactly as on pictures. Barring some small issues (nothing that could really bother), the room was also clean.
Stayed in May 2023
Reviewed: 23 April 2023
Sue
United Kingdomclean and stylish
location and parking available
Stayed in April 2023
Reviewed: 17 November 2022
Claudio
SwitzerlandClose to city center Includes car parking Comfortable beds
Stayed in November 2022
Reviewed: 31 October 2022
John
Greece2 single beds stuck together instead of a double size bed. Next to the hotel there is a club so there is nose until early in the morning
Nice bathroom, comfortable mattresses, clean, good price
Stayed in October 2022
Reviewed: 15 October 2022
Marcel
SlovakiaCleaning wasn't well done The receptionists not very interested
It's located near the centre, in a quiet place. The room was spacious enough with a balcony, great AC, a fridge and wifi. The hotel is nicely refurbished but the cleaning wasn't 100%. Very good price for a week stay
Stayed in September 2022
Reviewed: 3 October 2022
Alexandru
United Kingdomthe noise from outside
is a good location close to central
Stayed in September 2022
Reviewed: 23 September 2022
Panayiotis
CyprusOld refrigerator
Location. Friendly staff
Stayed in September 2022
Reviewed: 21 September 2022
Mathilde
Francethe floor was not ok but could be better cleaned, the bedding and everything else was very clean !
Very well located, nice staff, bedding comfortable ☺️
Stayed in September 2022
Reviewed: 13 September 2022
Jules79
United KingdomThe rooms are not Soundproofed and there was a lot of noise from people coming back to their rooms late at night slamming their room doors and talking very loudly by the lift near our Room. These are just selfish people and you get them everywhere in the World unfortunately. We didn't sleep well for the 2 nights we were here but this wouldn't prevent us from staying here again, and, next time, I'll bring Earplugs and ask for a room far away from the Lift/Elevator!
We liked almost everything about this lovely Hotel with really nice staff, particularly, Paul and Ivan on the front desk. The underground Car Park was great as parking in Chania in peak season can be a problem with a Hire Car. There are a lot of shops close to the Hotel and it is opposite a lovely Park in a One Way Street (note to Drivers with cars). Our SatNav told us the Hotel was by the Park on our "Right Hand" side but it is on the Left Hand side and the entrance to the underground Car Park is easy to miss... It is just before you reach the entrance to the Hotel on your Left Hand side. We didn't eat Breakfast at the Hotel and went out instead for Breakfast as there are so many places close to the Hotel in which to eat. Great view from our Balcony and the Hotel is closer to the old Port than we expected. This might sound silly but the Bedding and Towels smelt very nice (like my washing at home) and fresh. The Room was very clean. Really good Shower too! Aircon. worked very well. We would definitely book again at Ellinis Hotel.
Stayed in September 2022
Salou, Spain
Mysore, India
Crans-Montana, Switzerland
Portsmouth, UK
Březiny, Czech Republic
Tianjin, China
Cambridge, USA
Madrid, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content