The glory days of the hotel have gone (only bathrobes still exhibit 5 stars) and the concrete facade and some furniture construction (chairs connected to a metal belt and sliding from the wall) seems outdated today, the air-conditioning system struggles 24/7 to cool air in the room (but the positive side is that it's impossible to catch cold which is the usual problem with a stronger conditioning), but the hotel still preserves the well established order and overall is a very good choice for relaxed holidays. One of the cover photos of the hotel show a circle of palm trees at a pool - the sight is outdated, what happened to the big palms I don't know, but they have planted new ones - quite small and some years to 'recover' the photo. When we arrived - much earlier than the official check-in time at 15.00 as our plane landed after 10 o'clock, a young receptionist took our documments, explained the general hotel rules (meals, towels) and promised to call us when the room would be ready and suggested that we must wait 1 hour (or, till 13.00? her English not clear), but we waited almost till 15.00 (sitting in the hotel's Castello bar, a bit dull after the long flight) and when we went to inquire about the room the other receptionist knew nothing about 'the promise'. The groups take much of their work and individual clients probably are not favoured :) I remained with a feeling that the hotel starts at 15.00 and if I trouble them earlier, it's my problem :) They did not offer towels to go to the pool area (because towels are in the room and the room is not ready), no refreshment drinks were offered (although there was a container with water and glasses covered with a towel near the reception, but we were shy to help ourselves not knowing the practice)... I had no further contact with the reception, only at check-out.

For us the biggest asset was water fun - 2 pools (2 Esperos hotels - Palace and Mare share the same location and the area is vast, green and well maintained), a lazy river and the sea. Location is perfect to get fast to the airport by car (25min) and Rhodes town (12-15min) and close (40min drive) to Lindos, Butterfly valley; plus - free parking at the hotel. Ambrosia restaurant HB regime was excellent. Breakfast from 7-10.30 (the last half hour without fresh additions, but there was always food available), with fresh orange juice, very good choice of dried fruit to complement porridge, musli or greek yoghourt and the rest of the calssic menu. Ask staff for a better coffee, but Americano style served from thermos jars. The dinner dessert choice was amazing (praise to the pastry chef) and in some evenings there was a choice of 3 more exquisite main-course plates to be ordered (free of charge) in addition to the usual rich dinner buffet. Drinks charged additionally. Restaurant staff very polite, understanding (especially Emilia, serving the left wing area as soon as you enter the restaurant). We stayed at Panorama room (4th floor) with nice sea views. There are many shelves in the room, it's spacious. Coffee machine with capsules, a kettle, a fridge, cups of 2 sizes (small for espresso and big for the tea). WC separate from shower/bath. Strong morning sun wakes up at sunrise (must use black-out curtains), but very nice afternoon atmosphere on the balcony, also for sitting in the evenings to enjoy the music programme. Children (and their noise) are not many because the families with children prefer the neighbouring hotel Esperides with slides, animation etc. German tourists (elderly) was the main clientelle during our stay and it was nice to enjoy the calm, polite atmosphere in the hotel.

Stayed in June 2024

I liked everything., the location, the staff, the clearness, the room, the view. Will definitely come back!!!!!!

Stayed in June 2024

Relaxing break and fantastic staff

Stayed in June 2024

Location, not a lot of families with loud kids

Stayed in June 2024

Can't pick anything.

Everything was spotless and nice.

Stayed in April 2024

I’ve like the service everyone were very kind and helpful! The room was perfect!

Stayed in May 2024

Nothing

Room compfortable and well equipped. All staff very friendly. Everthing was fine. Dinner buffet very good and breakfast as well with a large choice of food. Swimming pools were wonderful.

Stayed in May 2024

Breakfast was very good, rooms were very clean and beds were comfortable and location was also ok, but renting a car makes traveling rhodes alot more easy

Stayed in May 2024

Acoustic isolation isn't great. We could hear people passing in the hall or sometimes in the next room. It's not a problem if you sleep 11pm-8am or in off season, but I assume that in high season it would be hard to sleep past 8am if you're bothered by noise when you sleep.

Rooms are clean, spacious, nicely decorated and comfy. The sea view rooms have amazing views. The beds are very comfortable and everything was working properly Excellent breakfast!! So much variety it was hard to choose what to eat, and most things were delicious. The pools and the beach are beautiful and fun/ Great location. Easy drive to rhodes or Lindos, and the nearby town, Faliraki, offers some more restaurants and entertainment.

Stayed in April 2024

The restaurant was so good. Plus the location was far away from the city and you need to be use by public transport on order to get there.

Everything. Especially the spa, the view, the outer part of the hotel.

Stayed in April 2024

The gym was fairly small (given the size of the hotel), and the bathroom was a little bit cramped & dark.

The hotel felt very alive & also homey. The food was delicious, the amenities were plentiful, the pool areas were excellent, and the bed was very comfortable.

Stayed in April 2024

Everyone has been very friendly and would assist anytime anyone had a query or an issue. i had only breakfast in the hotel, and it was amaaazing!!! There are so many diverse food offered, literally for every single diet under the sun! Many sort of breads, nuts, dried and fresh fruit, yoghurts, fresh veggies, different sorts of cheese, halvas, peanut butter, tahini, spices, olive oils, pancakes, waffles, other sweet pastries, eggs in all possible forms and shapes, everyday different veggie and vegan cooked dishes.. worth every single penny!!! The resort is very big and offers not only great beach but also green open space - ideal for workouts or children or even sunbathing. I am very grateful for the experience. Would like to mention that the whole team is doing really great job - everyone has been very professional, polite and friendly ❤️

Stayed in April 2024

Great experience!! Fully recommend!! Great place and very kind people !!

Stayed in April 2024

-

Amazing hotel. Excellent breakfast. Clean rooms. Personnel is ready for help, even we asked for the fine dining suggestions and their advice was really 10/10. Thanks a lot for everything.

Stayed in April 2024

Very rude,unfriendly waiter,but not all.

Food,clean rooms

Stayed in November 2023

We have a room with land view and was little bit loud from the road. The evening shows was old school, no music during the day, very quiet. Some staff in breakfast and dinner was angry and now smiling at all.

Cleanness 100/10. Food was amazing, staff . I fall off from scooter and hotel staff give me 1st medical help. And next days ask if I’m okey. Bus stop next to the hotel. With buses till airport was about 1 hour drive 7€ but with hotel taxi 36€ and 13-15 minutes drive.

Stayed in October 2023

I can only say that our stay was perfect. We enjoyed everything from our accommodation to staff and food. We would really like to come back.

Stayed in September 2023

Lifts need an upgrade

Cleanliness was impecable and room always on spot. Staff was very friendly and helpful, location is great as closed to airport and Rodhes, food was great and is family friendly. Situated on the beach and with lots of services and activities available.

Stayed in September 2023

Nil

Fabulous setting, on the beach. Staff are extremely friendly and helpful. They were extremely pleasant at all times. We enjoyed our very relaxing stay .

Stayed in September 2023

Some equipment on beach, design of common areas and lifts need to be updated

Great localisation, nice beach with easy access to the sea. Clean sea water. Beautiful sea view from the rooms.

Stayed in September 2023

Loved it all

Facilities, availability of sun beds, cleanliness, proximity to the beach, the food and the staff. Everything was excellent!

Stayed in August 2023

Great location, helpful staff, clean resort and room

Stayed in September 2023

- It would be nice to update the audio system in the rooms and the fitness equipment in SPA - I didn’t like the quality of service in water sports on the beach. I hope hotel will replace the company with another one - Dinner at the hotel is a bit expensive, but that's not a problem. You can have dinner cheaper in a cafe across the street or go to the city for dinner

- Excellent hotel area. Lots of greenery, marvellous lazy river. Quiet and peaceful place - Comfortable room (we took a higher comfort room with a sea view). Freshly renovated furniture - We've been to this hotel before. This time the number of personnel has increased significantly. Cleaning has improved and the hotel has become more nice and cozy due to renovation - Good breakfast. We liked the hot food, bakery and yoghurts. But fruits and fish could be better - Nice location. Across the street there is an excellent cafe Ilios for lunch and dinner. There is also a good El Greco supermarket. For 5 euros by two you can take a bus to walk around the old town of Rhodes

Stayed in September 2023

Breakfast

Location

Stayed in September 2023