The staff were friendly and very helpful and the pool was a lovely area to relax.

Stayed in October 2024

We had a wonderful time in Creta Elena with my wife and son (2,5 to). All the staff deserve a huge hug because of their kindness and the quality of their service. The pool and breakfast were really enjoying. We'll come back for sure.

Stayed in October 2024

Nothing

Lovely stay fabulous staff

Stayed in October 2024

The bathroom was quite small. The hotel is not located in the city center.

The room was much bigger than what I expected. It had everything needed, including an equipped kitchen. I only had breakfast once but it was really really good. There is a very nice pool and terrace around it. The staff very welcoming.

Stayed in October 2024

Lovely modern, spacious and clean apartment. In a great location, about a 15min walk to the old town. Host was very friendly and helpful. We also loved the pool.

Stayed in October 2024

Quite, plenty of space

Stayed in October 2024

The light globe in the kitchen/lounge area was very dim.

Staff were friendly and helpful. The place was clean and tasteful decorated. The location was excellent just a few minutes from center of city and the beach. Restaurants, cafes and supermarket in walking distance.

Stayed in October 2024

Unexpected oasis of rest and calm, just behind a busy street. Beautiful communal space around the pool. The apartment is spacious and comfortable. Supersweet staff. Big supermarket next door. We loved having coffee and lunch at “The Jar”. Beautiful tree in the park behind the Jar, which you can find on Google Maps if you type in Ficus macrophylla 1870.

Stayed in October 2024

Home Cooking is not practical due to limited kitchen hob, no oven and no microwave.

Excellent pool and room and customer service. Very nice breakfast too, and drip coffee machine in the room with samples of coffee and tea provided. Buses stop nearby. Easy walk downhill to the restaurants, seaside and the town. Two great cafes 3 minutes away, and a large supermarket next door.

Stayed in October 2024

Nothing!

Everything was perfect at Creta Elena, we had a 2 bedroom apartment, which had ample space and a large shower and lounge room. We also had 2 balconies, spoilt for choice!

Stayed in October 2024

Nothing

Great pool, huge room and super location with lots of free street parking nearby. Also close to a great town square with decent restaurants.

Stayed in September 2024

Nothing but coming home!

Friendly, helpful staff with a warm welcome. Staff were happy to make recommendations for trips/food. You could tell it was a family run business. Clean & tidy. Bathroom was nicer than at home! Free parking nearby gave easy access.

Stayed in October 2024

Would have been good to have a toaster and a cafetière instead of the coffee machine provided

Friendly and helpful staff, good facilities, good location

Stayed in September 2024

Nothing.

Beautiful small hotel in a residential street just 10-15 minutes walk from the lively centre of Chania town - with the added bonus of a substantial supermarket just next door. The hotel grounds were very pretty and well kept; the lovely sparkling pool wasn't large but perfectly adequate for the number of guests and there were always sunbeds available. The staff were outstanding - especially the housekeeping ladies who worked so hard to keep the apartments and communal areas impeccably clean and with new towels every day and bed linen changed several times a week. We felt thoroughly spoiled and would definitely recommend the Creta Elena to anyone wanting to visit the bustle of Chania town but sleep peacfefully at night.

Stayed in September 2024

We requested 2 beds. We got 2 twin beds, but they were inches apart. A little more space would have been nice

The breakfast was excellent. The staff was exceptional. The location was great. The property was beautiful.

Stayed in September 2024

There was nothing to dislike - it’s a lovely property.

Our studio apartment was kept beautifully clean during our stay as were the outside communal areas. The staff were extremely friendly, helpful & accommodating loaning us a plug adapter, sorting breakfast when we were heading out very early on an excursion and replacing a flickering bulb within minutes of being informed. The pool area and garden areas are beautifully maintained. It’s a real oasis of calm hidden behind an extremely busy street - you genuinely don’t hear road noise at all. We opted for breakfast but the supermarket is next door so you could easily cater for yourself as many other guests did.

Stayed in September 2024

Not being able to stay longer

Everything

Stayed in September 2024

Breakfast was lovely by the beautiful pool. Great location, room was functional and clean, and the staff were so kind.

Stayed in September 2024

Shower attachment holder missing.

Well laid out apartment on ground floor. Outside table and chairs. Lovely swimming pool with plenty of sunbeds.

Stayed in September 2024

Err

Location. The standard of the apartments. The staff. The breakfast.

Stayed in September 2024

We literally loved everything about this hotel, and we will return, but a couple of things that might be of importance to other guests. It is a decent walk to the port and old town 20/25 minutes over typical greek pavements. It didn't bother us. In fact, we enjoy walking and the tranquillity of accommodation off the beaten track.There is a bus stop 20m from the hotel. Also, we didn't hire a car, but the only parking available is on the roads surrounding the hotels, which were constantly busy.

Creta Elena is a little gem in the city. Small, welcoming, family run and perfect. The ideal place to relax after a full day visiting the harbour and old town or going further afield to view the island. There was always a sunbed available or a table in the shade. Gentle music plays in the background, and there is sunbed/ table service from the small bar. The homemade smoothies are exceptional. There's a supermarket next door and the few local restaurants are very reasonable as the hotel is away from the tourist areas. Our apartment on the 1st floor was well proportioned, recently renovated and super clean. Great air con, wifi, and shower.

Stayed in September 2024

na

Just perfect !

Stayed in September 2024

There is no bar as such, this would have been nice for the evening before heading out. They do serve a few drinks, but not an actual bar area as such. There are a few places in walking distance, so not the end of the world!

Very nice poolside, lovely breakfast every morning, great service, very clean, & daily room cleans.

Stayed in September 2024

- Wifi signal was a bit weak - Would be good to have separate remotes for each AC

- Spacious, modern rooms - Comfortable baby cot - Well-furnished kitchenette - Little outdoor terrace - Swimming pool - Staff is extremely kind and helpful - Plenty of shops/supermarkets/restaurants nearby. And yes, neighbourhood is safe. - Easy to find free parking space in the neighbourhood

Stayed in September 2024