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Reviews of Castro Hotel Syros 5 stars

12 Kalomenopoulou, Ermoupoli, 84100, Greece

#9 of 29 hotels in Ermoupoli

Guests' Choice

Review score

Based on 141 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    9.6

  • Facilities

    9.1

  • Staff

    9.5

  • Value for money

    8.7

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 19 September 2024

    9.0
    For an overnight stay, we were very comfortable experience.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was only average sadly. Some fruit would have been nice.

    The room was fantastic, quiet, dark, great pillows and bedding. It was also very clean.

    Stayed in September 2024

  • Reviewed: 16 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Accomodating and clean, breakfast great, would highly recommend this stay.

    Stayed in September 2024

  • Reviewed: 6 September 2024

    10
    Exceptional stay
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 4 nights
    • Submitted via mobile

    N/a

    Staying at Castro was such a pleasure. The staff were exceptional. Their recommendations were on point. The rooms were clean. The facilities exceptional. And the location was central. Would stay again and recommend for others to stay. Thank you Castro team for your hospitality we are appreciate everything you did for us.

    Stayed in August 2024

  • Reviewed: 31 August 2024

    8.0
    Great location, but not a 5-star hotel
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    The Breakfast buffet was poor, not representative of a 5-star hotel. They had an issue with the shower as the water was coming out of the shower and the bathroom floor was ending having water all over the place. The bed side light wasn’t functioning on one side of the bed. There is no room service if you need food at night. The hotel restaurant was closed throughout the day. I don’t think this is considered to be a 5-star hotel in overall as they claim which is why it’s not a great value for money hotel.

    The location was perfect. Super clean hotel, nice service from the staff and we really liked the aesthetics of the hotel. Very comfortable bed and pillows.

    Stayed in August 2024

  • Reviewed: 16 August 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful hotel, amazing bed. Very comfortable stay.

    Stayed in August 2024

  • Reviewed: 9 August 2024

    9.0
    Syros luxury
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 3 nights

    Would have liked to have a full length mirror in the room.

    Perfect location, beautiful hotel, would highly reccommend. Great value for money and staff were very helpful.

    Stayed in July 2024

  • Reviewed: 27 July 2024

    10
    Value for money
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 4 nights
    • Submitted via mobile

    The room is a bit small

    Helpful staff, unique decoration, good location

    Stayed in June 2024

  • Reviewed: 25 July 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    The staff were soo helpful and the hotel is the nicest in Syros

    Stayed in June 2024

  • Reviewed: 15 July 2024

    9.0
    .
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    .

    .

    Stayed in July 2024

  • Reviewed: 14 July 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing! Everything was exceptional

    Staff was super friendly and always helpful! The location was amazing- just right in the city center

    Stayed in July 2024

  • Reviewed: 11 July 2024

    8.0
    Beautiful hotel on a beautiful island! Only small things I would change but when you are paying $$ you expect a high sta
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast took a long time as only one staff member to attend to guests- should have milk and yoghurt readily available/ took 20 minutes to get this to have cereal. No wardrobe and room was very small

    Location is brilliant! Helene and Pepe were the most welcoming hosts Rooms are beautiful

    Stayed in July 2024

  • Reviewed: 8 July 2024

    9.0
    A lovely stay in a beautiful modern hotel
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Beautifully appointed room with wonderful soft pillows. Loved the garden courtyard. Breakfast was of a high quality and the staff couldn’t have been more helpful and efficient.

    Stayed in July 2024

  • Reviewed: 25 June 2024

    8.0
    Very Nice hotel i recommand!
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    Would have been better with a pool for the price

    Very Clean Staff very nice We didn’t have a chance to try it but our friends told us the breakfast was really good

    Stayed in June 2024

  • Reviewed: 10 June 2024

    10
    Best hotel for cleanliness and comfort on our island hoping holiday
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Food selection could of been more

    Bespoke comfortable rooms Welcoming staff Fantastic air conditioning Memorable views

    Stayed in June 2024

  • Reviewed: 9 June 2024

    10
    An hotel to remember, as also the hosts.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights

    The location is perfect, near to restaurants and the beautiful harbour. The hotel is runned by 3 sisters, which were so helpfull with everything. The breakfast is outstanding.

    Stayed in May 2024

  • Reviewed: 1 June 2024

    10
    Beautiful hotel, restorative stay
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing!

    Everything!

    Stayed in May 2024

  • Reviewed: 19 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 3 nights

    We had hoped for a bar on the premises. It would be good for the bathroom to be more private from the bedroom.

    Really classy building and conversion, lovely courtyard to sit in, good breakfast, friendly and helpful staff.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 4 nights
    • Submitted via mobile

    We had an absolutely lovely stay at this small cosy luxurious hotel in the heart of Ermoupolis. The hotel was luxuriously decorated in an "old castle rock" style and the room was modernly decorated with a luxurious touch, with carming colors and ambient lighting. The room even had its own private external patio, which was very quiet and relaxing. We had the most amazing relaxing and invigorating experience at the spa (>4 hours) with the Exclusive Spa Day couples package - really worth it, so you need to book your package quite early. The breakfast was quite adequate with a selection of healthy snacks. The staff served us with the highest level of service and hospitality, really friendly, eager to help in any request we had, and also accommodated our request to for a late check out in our last day of stay. Overall, excellent positive experience, and very good value for money. Highly recommended for couples.

    Stayed in May 2024

  • Reviewed: 11 April 2024

    10
    The place to stay when visiting Syros!
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    N/A

    The rooms were gorgeous, the location excellent, the staff so so helpful and the breakfast was fantastic.

    Stayed in April 2024

  • Reviewed: 9 December 2023

    9.0
    WE HAD A NICE STAY . THE PRICE WAS VERY GOOD AND I WOULD RECOMMEND. THANK YOU.
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 3 nights

    WHILE I REALLY LIKED THE HOTEL JUST A FEW THINGS TO CONSIDER...THE SINKS ARE VERY LOW AND I AM NOT A TALL PERSON. NO BATH TUB OPTION UNLESS YOU TOOK THE LARGE SUITE. THE TOWELS ARE VERY HEAVY IN WEIGHT. THE FRONT ROOMS ARE A BIT NOISY. MAYBE ADD AND ENGLISH NEWS CHANNEL ON THE TV LIKE CNN OR BBC.

    LOVE THE LOCATION, STAFF, SPA AND FOOD. MY ROOM WAS COMFORTABLE WITH BED SHEETS AND COMFORTER.

    Stayed in December 2023

  • Reviewed: 4 December 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom, it is only for couples as there is no complete privacy

    Excellent breakfast and service

    Stayed in December 2023

  • Reviewed: 25 November 2023

    9.0
    Good location in the old centre of the city
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights

    The shower had no curtain and the bathroom got wet.

    The breakfast was fine and the location okay. The waitress was excellent.

    Stayed in October 2023

  • Reviewed: 13 November 2023

    10
    Perfect
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    I didn't like that we had to leave.

    Everything was perfect like always.

    Stayed in November 2023

  • Reviewed: 2 November 2023

    9.0
    Amazing stay
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 3 nights
    • Submitted via mobile

    No parking. Do not bring your car near the hotel

    Great location, beautiful renovation combining old and modern, excellent staff and delicious breakfast

    Stayed in October 2023

Showing 1 – 25

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