1 Saratsoglou, Chania Town, 73131, Greece
#7 of 136 hotels in Chania Town
Guests' ChoiceBased on 295 hotel reviews
9.5Cleanliness
9.9
Comfort
9.8
Location
9.2
Facilities
9.7
Staff
9.9
Value for money
9.3
Free WiFi
9.5
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End of dialog contentReviewed: 17 October 2023
Anil
United StatesNothing
Extremely clean and luxurious. Incredible staff with very personalized and professional attention from the manager, Georgia. She answered our questions with knowledge and took care of every small need. Great location, walking distance to Old Town Chania, lovely breakfast, free parking. Incredible jacuzzi tub helped with sore muscles after a day of hiking.
Stayed in October 2023
Reviewed: 12 October 2023
Frederic
SwitzerlandVery nice and clean rooms, great and friendly service and good location. All in all we had a wonderful stay!
Stayed in October 2023
Reviewed: 8 October 2023
Shannon
United StatesNothing.
Beautiful and spacious room with a comfortable bed. Close to the central area of Chania but very quiet. When I had trouble finding the parking area and — then — parking in it with my rental car, the very kind staff went above and beyond to help me. Absolutely wonderful stay and an incredible value for the money.
Stayed in October 2023
Reviewed: 1 October 2023
Pierre
SwitzerlandThe bottles of water that are given free of charge were not refilled everyday in the fridge. We had to go and ask for this every time. The same as shampoo, shower gel, etc.
Clean and quiet room, excellent breakfast, the location is near old town less than 10 minute walking, the morning shift hotel staff, Georgia, is very nice. She recommended us with beautiful places to visit around.
Stayed in September 2023
Reviewed: 29 September 2023
Rosalee
AustraliaWe knew there wasn't much of a view from the balcony. So nothing to mention
The location suited us with an easy walk to the old town. Supermarket near by. Taxi to the door on arrival. A lift for when you return with sore feet. Lovely, helpful staff. Decor to our taste. Shower and bed was great. Double glazing very quiet. Local restaurant with a simple menu we went to for dinner. Larger lunch at the waterfront. Largish balcony w lounge and cloths line. Some may not be sure of the area but it was fantastic for 3 night stay.
Stayed in September 2023
Reviewed: 29 September 2023
Jacklyn
CanadaClean, comfortable, good location.
Stayed in September 2023
Reviewed: 25 September 2023
Jose
United StatesModern and clean hotel. The staff was so friendly with good recommendations. Outstanding breakfast.
Stayed in September 2023
Reviewed: 22 September 2023
Dylan
United KingdomA fantastic hotel in a good location with an amazing breakfast. Would wholeheartedly recommend to anyone.
Stayed in September 2023
Reviewed: 15 September 2023
Matan
IsraelRoom was beautiful, staff was delightful
Stayed in September 2023
Reviewed: 14 September 2023
Katherine
United KingdomNothing
Comfy, quiet room. Super- helpful staff, especially Georgia who helped us with luggage, gave us restaurant recommendations and was delightful. Breakfast huge and delicious, with freshly squeezed orange juice, yoghurt, pastries, omelette and bacon. Excellent location.
Stayed in September 2023
Reviewed: 13 September 2023
Richard
United KingdomA bar might have been nice but there are no shortage of options within 5 minutes.
Amazing breakfasts, changed daily with local dishes added to familiar options. Staff all friendly and helpful. Spotlessly clean and cool just ten minutes walk from old town and five from the marina. Soundproof rooms meant no late night disturbances. Georgia and the team were amazing.
Stayed in September 2023
Reviewed: 5 September 2023
Gregory
IsraelStaff was very kind and helpful with great suggestions, felt it was important to them we maximize the enjoyment of our trip. The room and the hotel are both new and great, very comfortable bed and a very generous and tasty breakfast. The hotel is also located within a short walk from the old city close to everything in a quiet corner.
Stayed in September 2023
Reviewed: 3 September 2023
Rita
GermanyThe parking was very small and at the entrance of the parking the pavement is a bit high so every time the car would scratch from the bottom and this wasn't okay.
The hotel was very clean and hygienic. The staff was friendly, especially Marania who was always helpful and gave us lots of advice and suggestions. The room was super clean, spacious and comfortable with daily cleaning service. The breakfast was good, nothing too special but it was okay with minimal changes every morning. Overall, we enjoyed the stay and everything was amazing.
Stayed in September 2023
Reviewed: 2 September 2023
Zsófia
FinlandI spent wonderful 5 days here. The room was very quite and clean. Very good location. Breakfast was one of the bests in Chania. Staff is very kind and helpful.
Stayed in September 2023
Reviewed: 2 September 2023
Paula
UruguayThe hotel has a great location and the service is awesome. We received the best recommendations to enjoy our stay in Chania. The room super comfortable and excellent design
Stayed in August 2023
Reviewed: 28 August 2023
Anabella
DenmarkNothing
Thank you for a great and very relaxing stay! The room was clean and modern, the hotel close to everything and Georgia and her colleagues were such lovely people! An amazing breakfast was provided each morning! Wow don’t miss this one! We can highly recommend this place and perfect with private free parking! Thank you!!
Stayed in August 2023
Reviewed: 26 August 2023
William
CanadaNothing, the only thing is that we found a cockroach during the night but the staff came immediately to make sure there wasn’t anymore.
The staff was very very accommodating and extremely friendly they were always available for us at any hours. They also helped us a lot with our activities
Stayed in August 2023
Reviewed: 26 August 2023
Federico
ItalyEverything was perfect, the ladies are extremely welcoming! The Hotel is 10 minutes away by foot from the city center and has a private parking. Good breakfast homemade!
Stayed in August 2023
Reviewed: 21 August 2023
Lynne
United KingdomNoises in the plumbing/air conditioning.
Very helpful staff. Clean and bright.
Stayed in August 2023
Reviewed: 20 August 2023
Michael
United StatesLocation and staff. Free umbrella and parking.
Stayed in August 2023
Reviewed: 13 August 2023
Joe
TogoNothing at all!
Where do i start! The room, the location, the modern deco, the cleanness and most of all the great staff (special thanks to Georgia) she was above and beyond helping us making this trip one of the best! We wouldn’t have known how to organize without her help! We would definitely come back one day!
Stayed in August 2023
Reviewed: 11 August 2023
Sherri
United StatesBreakfast was excellent. I loved the variety served every morning. Staff were polite and they went out of their way to make our stay memorable.
Stayed in July 2023
Reviewed: 5 August 2023
Alexandru
RomaniaNothing
Very comfortable, everything very cozy and new, very kind staff, small distance to harbour and nearby beach with good restaurants
Stayed in July 2023
Reviewed: 3 August 2023
Wesley
United StatesBest hotel we stayed at on a trip across Crete. It is close to the beach and old town with beautiful rooms and great service.
Stayed in August 2023
Reviewed: 1 August 2023
Hongying
Chinano
very fashion and good facilities. staff very nice. over its value.Will come again
Stayed in July 2023
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