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Reviews of Balance Hotel

1 Saratsoglou, Chania Town, 73131, Greece

#6 of 138 hotels in Chania Town

Guests' Choice

Review score

Based on 297 hotel reviews

9.5

Score breakdown

  • Cleanliness

    9.9

  • Comfort

    9.8

  • Location

    9.2

  • Facilities

    9.7

  • Staff

    9.8

  • Value for money

    9.3

  • Free WiFi

    9.3

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Showing 1 – 25

  • Reviewed: 24 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Triple Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    All the staff were really helpful with great suggestions on places to go and visit! Great location! It's a 5 minute walk from the center and they have their own private parking, so perfect if you want to rent a car for your time in Chania.

    Stayed in September 2024

  • Reviewed: 23 September 2024

    10
    Highly recommended hotel close to all amenities, everything great.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Clean, attentive and helpful staff, close to bus station, use of bicycles, gorgeous breakfast, modern building. Just great !

    Stayed in September 2024

  • Reviewed: 16 September 2024

    10
    Wonderful property, great value for money!
    • Leisure trip
    • Couple
    • Triple Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    We didn’t book breakfast as the hotel was close to bakeries but it looked and smelled great! The hotel was about 10 mins walk away from the Old Venetian Port and Old Town which was buzzing with restaurants, and about 10 mins in the opposite direction from Nea Chora beach which offered slightly more chill restauranting. The hotel also offered off street parking right outside the property, it was a little tricky to get out of but it was very useful. It felt very safe staying there and secure when coming back late. Big shout out to the receptionists who were always friendly and who had great suggestions for us, there were there early and late- we once got back at 11:30pm. Our room was super clean and we logged into Netflix easily!

    Stayed in September 2024

  • Reviewed: 16 September 2024

    10
    Extremely enjoyable and comfortable!
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    I liked everything!!!

    The property was very clean, and the staff was extremely helpful. They gave us many recommendations even through emails before we arrived!

    Stayed in September 2024

  • Reviewed: 16 September 2024

    10
    Really enjoyed it here
    • Leisure trip
    • Couple
    • Deluxe Suite with Spa Bath
    • Stayed 5 nights
    • Submitted via mobile

    Very clean and nice with great location with great restaurants nearby and awesome staff. Would stay again for sure!

    Stayed in September 2024

  • Reviewed: 14 September 2024

    9.0
    Close to old town & beach with on site parking
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Very new hotel with included parking on site. Rooms were a good size. Free use of beach towels. Nice big showers.

    Stayed in September 2024

  • Reviewed: 11 September 2024

    10
    I will go again for sure!
    • Leisure trip
    • Group
    • Deluxe Suite with Spa Bath
    • Stayed 6 nights

    Location is very good but it took us 15 min walk to the Venetian port

    Staff, kind and willing to help. Very friendly.

    Stayed in September 2024

  • Reviewed: 11 September 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Deluxe Suite with Spa Bath
    • Stayed 6 nights
    • Submitted via mobile

    The staff!

    Stayed in September 2024

  • Reviewed: 9 September 2024

    9.0
    Enjoyed the spacious room and friendly atmosphere.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The only thing that needed improvement was the condition of the bath towels. They felt scratchy.

    Very clean and neat hotel with large rooms. Shower space was also large. Front desk personnel were very helpful. The beach was about a seven block walk.

    Stayed in September 2024

  • Reviewed: 3 September 2024

    10
    A lovely stay- totally worth it!
    • Leisure trip
    • People with friends
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Brand new building, brilliantly clean and friendly staff! The jacuzzi in the room was amazing!

    Stayed in August 2024

  • Reviewed: 3 September 2024

    9.0
    Quiet and cosy right in the center
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The room was sparkling clean and cool by the time we checked in. This is something we hadn’t considered before since we aren’t used to high temperatures, but greatly appreciated. Our plane was late but we were greated with a smile and free water. Even at the end, they wouldn’t charge us for the mini fridge water we used - everyone was super nice. The room itself was super spacious, had a balcony and the most comfortable bed you could imagine. I am a very light sleeper but I slept like a baby as it was super quiet. The location is quite central so we just left oir car in the parking and walked everywhere. We haven’t tried the breakfast but we will next time, as I’m sure we’ll be back.

    Stayed in September 2024

  • Reviewed: 27 August 2024

    8.0
    Great place, would stay again.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    One minor thing - they used strong smelling products For cleaning - meant the room smelt of cleaning products. But it was clean!

    Lean, quiet, lovely staff

    Stayed in August 2024

  • Reviewed: 25 August 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • Deluxe Suite with Spa Bath
    • Stayed 4 nights

    Great breakfast, quiet and big room, close to the port and beach, adorable staff. Everything was perfect to me

    Stayed in August 2024

  • Reviewed: 18 August 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 8 nights
    • Submitted via mobile

    Everything was fantastic, nothing to dislike.

    Staff were absolutely lovely, super helpful, and went out of their way to make our stay memorable.

    Stayed in August 2024

  • Reviewed: 18 August 2024

    9.0
    Nice hotel and room
    • Leisure trip
    • Couple
    • Deluxe Suite with Spa Bath
    • Stayed 3 nights
    • Submitted via mobile

    The jacuzzi was loud when we turn it on

    The location and the room was very modern and clean

    Stayed in August 2024

  • Reviewed: 14 August 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Very friendly and helpfull staff. Wel’ located off-center, but close to everything and the best restaurants in town.

    Stayed in August 2024

  • Reviewed: 13 August 2024

    10
    An awesome stay with lots of nice tips and recommendations.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 7 nights

    Very good service and very kind staff. We got recommendations and tips every day. The rooms were cleaned every day and everything worked extremely smoothly. The car rental as well. Can definitely recommed it.

    Stayed in August 2024

  • Reviewed: 12 August 2024

    10
    We enjoyed every moment of our stay at Balance hotel
    • Leisure trip
    • Family with young children
    • Queen Room - Disability Access
    • Stayed 10 nights
    • Submitted via mobile

    Spacious rooms with comfortable beds, rich breakfast with local products served at the table. Very friendly attitude of the hotel staff who gave us good tips and always at our disposal!

    Stayed in August 2024

  • Reviewed: 11 August 2024

    10
    Wondeful experience.
    • Leisure trip
    • Couple
    • Queen Room - Disability Access
    • Stayed 3 nights
    • Submitted via mobile

    N/A

    Very accommodating they stored our bags while we explored the city till our plane left that night. When returned they also gave us cold water and cake and we had already checked out. Very clean and peaceful stay. Close to beach. Would stay again. She even ironed my dress one night.

    Stayed in August 2024

  • Reviewed: 10 August 2024

    10
    Great location and modern hotel… friendly and helpful staff.. great value
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    I liked everything

    Great location and super clean and modern.

    Stayed in July 2024

  • Reviewed: 6 August 2024

    10
    Thank you to everyone that made our stay amazing.
    • Leisure trip
    • Couple
    • Deluxe Suite with Spa Bath
    • Stayed 5 nights
    • Submitted via mobile

    Na

    Great place , location and service.

    Stayed in August 2024

  • Reviewed: 5 August 2024

    9.0
    Excellent Value for money
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The only thing is the view - don't expect anything.

    Excellent breakfast. Shower room is wide and good pressure. The bed and pillows are very comfortable. Electricity and a/c always working which is nice. Private parking lot which much needed in this crowded area. Staff was very kind and helpful.

    Stayed in August 2024

  • Reviewed: 30 July 2024

    10
    10/10
    • Leisure trip
    • Couple
    • Deluxe Suite with Spa Bath
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Cannot fault the property and the staff! Spotless spacious room within walking distance to the old port. Parking included! The staff were amazing! They provided us with recommendations, beach towels and anything else we needed! Thank you for such an enjoyable stay! I would definitively stay again!

    Stayed in July 2024

  • Reviewed: 21 July 2024

    10
    An extremely comfortable & convientant stay.
    • Leisure trip
    • Couple
    • Queen Room - Disability Access
    • Stayed 1 night

    An extremely comfortable & convientant stay. Showers were really nice and bed cozy. Spacious room Friendly staff Even had space for parking in the busy area of Chania Couldnt recommend it enough Five stars!

    Stayed in May 2024

Showing 1 – 25

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