The balcony door wouldn't lock.

The location was nice, and the breakfast was good. Spacious room.

Stayed in June 2024

Pillows

Breakfast was excellent

Stayed in June 2024

The hotel only had a very small lift, to fit only 2 persons at a time, had 6 floors to accommodate, so it was slow both in waiting for it, or travelling in it, especially at busy times. There was only one iron and ironing board available for the whole hotel, situated in a small room on the 6th floor.

It was in a good location, near to the seafront and harbour. The staff were friendly, helpful and attentive. The buffet breakfast had plenty of choice. The hotel was clean and tidy in all viewed areas, including bedrooms, with daily cleaning available.

Stayed in June 2024

The brekfast very good. The location a little far from the City Center.

Stayed in June 2024

The hotel is very clean, spacious, comfortable, and has a lovely inner courtyard. The hotel is located in a quiet neighbourhood and within a 5 min walk from the old town centre.

Stayed in May 2024

Wonderful hotel, we were upgraded & only there one night. I had stayed there 15 years ago & it was even better this time. Staff so helpful, highly recommend

Stayed in June 2024

Air conditioner was not very good and thus uncomfortably hot room. The small elevator was in use by other guests in the morning — we had to walk down five flights of stairs.

Convenient location and very clean and helpful staff.

Stayed in June 2024

There was no pick up and drop off space. Parking in the road was the only option. The lift was small and slow, which was inconvenient at peak times

Great staff, good breakfast and comfortable spacious clean rooms

Stayed in May 2024

The only (small) negative point was the desk in my room, so close to the bed that it was a bit difficult to place a chair in front of it.

The hotel is a modern one, located in a quiet side street, very close to the old Venetian port as well as to city center. There is plenty of nice small and cheap restaurants nearby. The personnel is very kind and the room was clean and properly equipped. The breakfast is good, with some local foods. Breakfast may be taken in a small courtyard but it cannot accomodate all the hotel guests when complete. WiFi is available in all rooms and areas and work well. The hotel has various meeting rooms, properly equipped for a business meeting. All in all, a good price-performance ratio.

Stayed in May 2024

One has to be aware that there is some noise from airplanes, but not during the night. However, this is not a fault of the hotel.

Very nice room, excellent bed, very helpful and friendly staff, in easy reach by foot of the ferry port.

Stayed in May 2024

Had to leave early so they offered breakfast boxes. Disappointed I missed the full breakfast buffet because the sandwich in the breakfast box was one slice of meat and one slice of cheese on white bread. I had hoped for a better sandwich and fruit. Yes there was a small muffin, juice and water in the breakfast box. .

Hotel food was excellent. Breakfast was wonderful!

Stayed in May 2024

We would have appreciated a kettle in our room to make a cup of tea first thing in the morning

This hotel was ideal for a short stay in Heraklion - very central, clean, light & airy, an excellent buffet breakfast, friendly & helpful staff

Stayed in May 2024

We ate dinner twice in the restaurant based on the presentation of breakfast . The quality of evening food was not up to pare like breakfast. It was disappointing.

The breakfast was outstanding. The love and care of the homemade goodies shone through. Organised, replenished regularly, cleanliness all of a high standard.

Stayed in May 2024

Very stylish, welcoming. Great breakfast room and courtyard with wide choice of food.

Stayed in May 2024

Nothing. To be picky, it would have been good to have tea making facilities in the room

Great location, easy walk to everything. Nice room. Brilliant breakfast.

Stayed in May 2024

Rooms need renovation. They remind hotel of the 80's.

Breakfast was OK. Common spaces were dissent.

Stayed in May 2024

- Great location - Excellent breakfast

Stayed in May 2024

Great location, near to all the tavernas and bars in the centre. Very clean and comfortable and we had a pleasant stay.

Stayed in May 2024

We were extremely disappointed with no parking at the property. The hotel building is at the very central part of the city where there is no place to park - you have to go to the City Parking and pay 8 Euro per day with a hotel discount. If you are lucky you can find a parking spot near the hotel - try your luck.

Clean, comfortable room, big breakfast buffet - full of different kind of food.

Stayed in April 2024

Nothing

Great location

Stayed in April 2024

A bit noisy from other rooms and people coming in late .

Very clean and well located hotel. The breakfast was good value with a range of foods. The staff were friendly and helpful. Great choice for a few days in the city.

Stayed in April 2024

The bathroom was a tad too small and the exhaust during the shower never worked. Needs some attention.

The check-in and check-out was fast and efficient. The staff were very friendly and polite. Breakfast was an excellent buffet. Have stayed here before in a bigger room. Both times, the roomswere spotless! Centrally located, walking distance to the Port.

Stayed in April 2024

The rooms were comfortable and well appointed, and the breakfasts were absolutely wonderful.

Stayed in April 2024

No kettle in the room

Close to all attractions and shops and restaurants

Stayed in April 2024