9 I.Chronaki Street, Heraklio Town, 71202, Greece
#19 of 42 hotels in Heraklio Town
Guests' ChoiceBased on 613 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.1
Facilities
8.6
Staff
9.3
Value for money
8.8
Free WiFi
7.8
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End of dialog contentReviewed: 24 September 2024
James
United KingdomNothing.
Breakfast was good. Staff were very helpful.
Stayed in September 2024
Reviewed: 23 September 2024
Tiffany
United KingdomNo plug in the bath, but it appeared the day after we asked. Shower head fitment wouldn't hold shower up so the bathroom had negative issues.
A functional and professional hotel between the main tourist/historic area and the sea front. We were happy with everything. The bathroom had a bath! The room was one of the largest we had on our trip. The lift was modern. We walked to the port for the ferry without difficulty. They provided things like slippers, water and extra pillows.
Stayed in September 2024
Reviewed: 22 September 2024
Helen
AustraliaGreat staff, very friendly Room was spotless We got upgraded!
Stayed in September 2024
Reviewed: 21 September 2024
Kenneth
United KingdomDid not have a view
The food was good , location was good
Stayed in September 2024
Reviewed: 20 September 2024
Neil
United KingdomNothing
We had a room upgrade, which was excellent. Location for the Town and Seafront is brilliant
Stayed in September 2024
Reviewed: 19 September 2024
Kelly
United Kingdombit dated
location was great for port
Stayed in September 2024
Reviewed: 17 September 2024
Diane
FranceI can’t find anything that I didn’t like or anything which could have improved our stay
The staff were very helpful and went out of their way to do anything to make our stay more successful. The room was large and clean, the balcony large and clean. The hotel is very well sited for the centre of Heraklion.
Stayed in September 2024
Reviewed: 16 September 2024
Zadoyan
ArmeniaWe arrived very early in the morning at 8:30. I have requested an early check in, if it would be possible. But I was told that there is no room and the check in could be done after 14:00.
Everything. The hotel is 3star by I would rate it 4 and above. The breakfast was excellent, everything wqs being refreshed at the same second when it was over. The garden where we were sitting outside on the breakfast was awesome. The room also was very nice with a balcony with sea view.
Stayed in September 2024
Reviewed: 14 September 2024
Andrew
United KingdomArea is a bit run down, it is in a very convenient location though
Great hotel, friendly staff, good food and amenities
Stayed in September 2024
Reviewed: 12 September 2024
Cecilia
CanadaNothing we didn’t like. Everything was amazing.
The location is perfect. Steps to the middle of the square in one direction and steps to the sea and port in the other direction. 24 hr front desk service. Breakfast was also terrific. Beds comfortable. Water pressure amazing. Hotel was very clean and staff were very friendly and helpful.
Stayed in September 2024
Reviewed: 7 September 2024
Sue
United KingdomNo tea or coffee making facilities in room
Clean, simple but everything needed Excellent breakfast
Stayed in September 2024
Reviewed: 7 September 2024
Linda
United StatesNothing
Great location. Appreciated that the front desk was open 24 hrs since we arrived at 2am due to a flight delay. Hotel is clean and safe. Very nice indoor and outdoor breakfast rooms with a good selection of foods.
Stayed in September 2024
Reviewed: 7 September 2024
Rosslyn
AustraliaActually can't think of anything. We are so glad we hadn't rented a car, as it would have been very tricky to find parking anywhere, and we are not used to the narrow roads.
Staff were wonderful, breakfast very good indeed, and the room just what we required. The position of the Hotel was really good, as it was in a quiet area, but just a short walk to the main food/shopping area, and to the waterfront.
Stayed in August 2024
Reviewed: 5 September 2024
Anastasios
United StatesExcellent location and very friendly and helpful staff
Stayed in August 2024
Reviewed: 3 September 2024
Michael
United KingdomRoom and breakfast
Stayed in September 2024
Reviewed: 29 August 2024
Gwen
BelgiumThis very clean and comfortable hotel is situated in the centre of Heraklion, close to the harbour. Breakfast is incredible and very extensive; from all kinds of pastries to English breakfast and fruitsalad.
Stayed in August 2024
Reviewed: 28 August 2024
Steph
New Zealandn/a
The bed was comfortable and room was spacious enough for two. Staff were very friendly, we had to check out very early and they kindly gave us a breakfast pack to take with us. Breakfast buffet was also fantastic. Location is great - close to the sea and also to town.
Stayed in August 2024
Reviewed: 26 August 2024
Debra
New ZealandClean and good location
Stayed in August 2024
Reviewed: 24 August 2024
Krachug
PolandThank you for your stay. Super high level of the hotel. Wonderfully spent vacation.
Stayed in August 2024
Reviewed: 24 August 2024
Helen
AustraliaTea making facilities in the room or at least accessible.
Clean comfortable- outside garden area to relax in. Prompt serve.
Stayed in August 2024
Reviewed: 21 August 2024
Max
New ZealandThe place generally seemed a bit run down/ could do with some touching up - eg the elevator and the hallway(s) to the rooms. Also if the inclusive breakfast could be earlier would be good - unable to eat anything as had to get a Ferry at 0820 but if breakfast opened 0630 for example instead of 0730 (I think it was) - we’d have been able to eat.
Spacious room and renovated bathroom - appeared clean. The restaurant was also good - good price - nobody else in there. Clean linen and optional extra pillows. The staff were friendly too.
Stayed in August 2024
Reviewed: 21 August 2024
Ed
United KingdomVery good value for money.
Stayed in August 2024
Reviewed: 20 August 2024
Shitrit
IsraelAt first we had bad smell in the room we got, but they immediately placed us in a different room.
Location was just great, 5 min walk from the center, and 2 min to walk on the sea line. Service was great, very kind. Breakfast was good.
Stayed in August 2024
Reviewed: 20 August 2024
Braden
CanadaBreakfast, location and security.
Stayed in August 2024
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