Monis Kardiotissis 40, Heraklio Town, 71201, Greece
#4 of 43 hotels in Heraklio Town
Guests' ChoiceBased on 215 hotel reviews
9.2Cleanliness
9.7
Comfort
9.6
Location
9.1
Facilities
9.4
Staff
9.6
Value for money
9.4
Free WiFi
9.4
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End of dialog contentReviewed: 20 June 2024
Lenuta
IrelandVery clean
Stayed in June 2024
Reviewed: 18 June 2024
Marta
PolandThe breakfast was ok but for this price I expected better.
Very comfortable and spacious room. The towels were changed every day.
Stayed in June 2024
Reviewed: 18 June 2024
Michele
ItalyPraticamente ,stupendo
Stayed in June 2024
Reviewed: 17 June 2024
Alberto
GermanyNothing negative at all. In the standard rooms, the bathroom is not very large, but still ok, new, clean, and there is everything one needs.
Very practical location, walking distance to the centre and to the bust stop to/from the airport, at the same time in a quiet area. The hotel has been recently renovated, all rooms and areas are well furnished and in perfect conditions. Thank you to the staff for the very friendly and efficient support!
Stayed in June 2024
Reviewed: 6 June 2024
Shivesh
United StatesReally great staff
Stayed in June 2024
Reviewed: 2 June 2024
Gimlet17
IrelandNothing.
Very chic, stylish hotel. Good breakfast with a wide variety of fare. Staff were so attentive, professional and friendly. Would highly recommend a stay here.
Stayed in June 2024
Reviewed: 1 June 2024
Dianna
United StatesWe didn't like having to self check in at the hotel on our phones after a long travel day. It was a little ridiculous for the receptionist to watch us struggle with the hotel app. when it would have been quicker to be checked in by the receptionist. Not a user friendly check in process.
Good location, easy walk to different sights, restaurants etc. Staff were friendly and professional. Breakfast was good; offered a box breakfast for an early morning departure. Wifi was reliable, shower was excellent, spacious, quiet room.
Stayed in May 2024
Reviewed: 29 May 2024
Stebing
CanadaGREAT
Stayed in May 2024
Reviewed: 12 May 2024
Amelie
ItalyHaving encountered problems that could not be solved, the room should have been changed immediately and not almost at midnight
I spent three nights in this hotel located five minutes walk from the centre the rooms are very nice,tastefully decorated the breakfast is excellent and varied. Parking not so easy- However I must point out that as soon as we arrived we had a problem with the air conditioning in the room... it was quite hot and we wanted to cool down a bit, but only hot air came out of the air conditioner. We were helped for over two hours by the girl at reception, Marilena, who worked really hard to try to restore the situation even handling various electrical panels that were obviously not inside the room. In the end, after about two hours of trying, our room was changed. The only remark I can make is that having known that this problem had already occurred a few days earlier, the room could have been changed after a short time and not after two hours. But evidently the supervisor couldn't or wouldn't give an ok However my praise goes to Marilena for what she did for us. Thank you
Stayed in May 2024
Reviewed: 11 May 2024
Donald
United StatesLocation Clean Quiet
Stayed in April 2024
Reviewed: 8 May 2024
Andreas
CyprusBreakfast was great! It gave the "greek" touch and met our needs! The breakfast room was also very spatious, and the open space veranda was a bonus! The receptionists Marilena and Nikol were very professional and ready to help with directions and guests' needs!
Stayed in May 2024
Reviewed: 30 April 2024
Frnd4uee
SingaporeNothing at all.
We loved everything this time. It was our second stay in a week here and this time we were given another room. This room had separate toilet and shower which we liked. The staff was the best that we met in Greece and we experienced the Cretan hospitality through them. Especially the receptionists, Marilena and Nicole, also the kitchen staff with whom we had most of the interactions. The support staff were all superb as well, always smiling, although we had limited interaction with them. I had forgotten some important documents and they kept it securely for me and emailed me about it. Then the breakfast was awesome and we still miss it :D. A short walk to city bus stop and mini market. Would highly recommend staying here.
Stayed in April 2024
Reviewed: 30 April 2024
Frnd4uee
SingaporeNothing really. There was an issue with the bidet but the staff sent a technician to get it fixed.
We loved everything here. The room was clean, beautiful, and spacious. We checked in very early in the morning and all instructions were provided beforehand. There was some difficulty in finding our room but the staff helped us over the call. The breakfast was sumptuous even for vegetarians like us. The staff were so friendly, especially the receptionists. They created some fond memories for us :) Would definitely stay here the next time we're in Heraklion.
Stayed in April 2024
Reviewed: 29 April 2024
Deniz
NetherlandsWe stayed in room 301 which had a sliding roof that could be opened to let daylight in, right above the bed. It was amazing! It allowed the room to get all the natural daylight while feeling like a private space. We also loved the materials used in the interior design. Wood, matte black, and traditional Cretan dark red & dark green colors gave character to the room. There was also a small jacuzzi which we enjoyed :)
Stayed in April 2024
Reviewed: 19 April 2024
Carol
CanadaNothing.
Very modern. Extremely clean. Great friendly staff. Excellent breakfast. Absolutely awesome little hotel. Highly recommend.
Stayed in April 2024
Reviewed: 15 April 2024
Johana
Netherlands-
Super nice value for money ! Breakfast was great too.
Stayed in April 2024
Reviewed: 15 April 2024
Dalei
United StatesFree street parking in the area was extremely hard to find. Luckily we were able to find a very nice robotic parking place not far for only 5 euros for 24 hours.
Very friendly staff who helped with contacting our rental company to arrange car drop off. The hotel is well designed and modern and the room was very clean, cosy and comfortable. Location is quiet and close to the old town center. Free coffee and juice were nice.
Stayed in April 2024
Reviewed: 11 April 2024
Subhawadee
ThailandNone
The venue and the bedroom are so perfect; new, spacious, spotlessly clean and very well designed with separation of toilet and bathroom. The beds are very comfortable. Breakfast is variety and well prepared. The staffs carefully help with high service mind ; called the taxi, provided the bus times, booked the ferry and prepared the meal box on the day that we left so early. We highly recommend Artion Boutique City Hotel to anyone who visits Heraklion, Crete.
Stayed in April 2024
Reviewed: 22 December 2023
Shantell
United KingdomThere is nothing I didn't like
Everything. Just amazing and refreshing
Stayed in December 2023
Reviewed: 12 November 2023
Mikael
SwedenVery nice hotel, quiet rooms with a nice color scheme and comfortable bed.
Stayed in November 2023
Reviewed: 12 November 2023
Enio
AlbaniaVery friendly staff, great location, superb breakfast and top-quality facilities.
Stayed in August 2023
Reviewed: 31 October 2023
Melanie
IrelandThe room was beautiful.
Stayed in October 2023
Reviewed: 24 October 2023
Penny
United StatesNothing
Very nice people, receptionist are very helpful. Made reservation the restaurant for and make sure my husband and I enjoy the meal .
Stayed in October 2023
Reviewed: 24 October 2023
Rosemary
United KingdomGoos choice of breakfast - very modern
Stayed in October 2023
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