Nothing

The staff are lovely and helpful

Stayed in November 2024

Nothing

One of the grate place In the area, very kind , great service , the place is super clean

Stayed in October 2024

Parking

The location was great for walking the city and harbor, but it was tough to find, and parking was unavailable.

Stayed in October 2024

We love the hotel! This is a return visit, each room is beautifully and uniquely designed, the location is amazing, on the marina, a few steps from the old harbour. The staff was very accommodating. An experience to remember

Stayed in October 2024

The room we stayed was amazing. The perfect view facing the old port and the lighthouse. The bed was comfortable and the architecture of the building was exquisite. We felt welcome and Maria at the reception was very helpful and polite. She suggested all the good local restaurants for dining out, cute little cafes and rooftop cocktail bars. We would definitely visit the beautiful town of Chania again and choose to stay at the Ambassador’s Residence Boutique Hotel.

Stayed in October 2024

breakfast in the restaurant below was okay, probably more contemporary options available nearby that would better reflect what you would expect for the room price

amazing views, from the harbor facing rooms central location, within very easy walking distance of all the sights, restaurants and bars Maria was super welcoming and so helpful

Stayed in October 2024

Breakfast is outside the hotel

The staff is excellent

Stayed in September 2024

Great staff, great location, great room. Our room was the roof top suite fantastic views of the harbour and the old town.

Stayed in August 2024

A place to sit and have drinks- had to go to the restaurant around the front of the building

Fresh, clean, very helpful staff Beautiful rooms

Stayed in August 2024

Excellent hotel ,great location excelent service

Stayed in July 2024

The main windows sometimes didn’t have blinds They don’t have a communal lounging area which is out of the heat, also no swimming pool etc

The property is in an ideal location and Maria at the reception is exceptionally nice she was very helpful and accommodating. When we came there was some trouble with our shutters in one room and there was no blinds so the light would come in early morning, therefore they gave us many alternative options and we were very pleased in the end.

Stayed in July 2024

Nothing! All perfect!

Absolutely wonderful!

Stayed in July 2024

no car parking, and access to / from a taxi was a 5-minute walk with luggage, with stairs to the front door

great location and friendly staff

Stayed in June 2024

Great location, wonderfully kind staff who were so helpful and amazing!

Stayed in May 2024

Ask customers what they want for breakfast rather than bringing everything as too much food was left over.

Great breakfast.

Stayed in April 2024

Great location, right in the heart of Old Chania Town

Stayed in April 2024

Nothing, We loved everything

Master Suite with private Rooftop garden, Sea views & Spa bath.. Was The Ultimate Romantic chillout experience! Absolutely wonderful, Loved everything and well worth the money for the fabulous experience we had. The hotel went the extra effort of making it super special for our anniversary of which made the already wonderful experience of such a quality hotel into something even more special. See photos 📸

Stayed in November 2023

Nothing.

Best place to stay

Stayed in October 2023

Wasn't anything I didn't like - but can be difficult getting luggage to property if you are not ambulatory - ask hotel for help entry luggage

Great location , great staff , beautiful view , beautiful room

Stayed in October 2023

Parking lot probably due to the location of hotel at the historic place and port, which can not accomodate parking lots… I had to use the public parking lot through stairs… However it is quite near and not so uncomfortable.

Best location to enjoy the Venezian Port and hot places. Excellent room condition and kind staff !!!

Stayed in September 2023

The team was super responsive but the hot tub on our patio, was hot as requested but really needed better instructions and a cover to keep the heat in and the bird droppings out. I'm sure they will resolve this easily.

Ambassadors is a stunning boutique hotel with incredible location and views of the Chania harbor and lighthouse. In the middle of it all, but just off the fray of the busy central harbour, we walked everywhere in literally minutes. Waking up each morning and seeing the port was spectacularly beautiful. The rooms were generous, modern and designed with such care and style - taking the rustic warm of the original building and giving it every modern convenience. One of my favorite hotel stays of all time. The team was super responsive and they were fabulous at getting us just the most exceptional dining reservations and a fabulous private hire boat guide to explore Balos Beach, who ended up spearfishing for our lunch and giving us the most extraordinary experience. Also not to be forgotten, the breakfast was wonderful in the harbor area just below the hotel.

Stayed in September 2023

Phenomenal location and view. Upgraded us to have a balcony. Buffet breakfast was great and the staff were so accomodating and friendly.

Stayed in September 2023

The hotel was great the staff were nice I would book it again

Stayed in September 2023

Great location in the heart of the Port. Spacious room and great service!

Stayed in August 2023