Fira, Fira, 84700, Greece
#8 of 115 hotels in Fira
Guests' ChoiceBased on 202 hotel reviews
9.6Cleanliness
9.7
Comfort
9.8
Location
9.9
Facilities
9.5
Staff
9.8
Value for money
9.4
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 September 2024
Prasad
United StatesNA
The Location was spectacular
Stayed in September 2024
Reviewed: 24 September 2024
Emma
United KingdomEverything was perfect, however it was a little hard to find!
Great value accommodation overlooking the stunning caldera. We stayed in the Matter suite as a family of 4 for 1 night. It is spacious and clean with a whirl pool on the balcony. Breakfast is served to our room and there is a huge choice. The staff were very helpful getting our luggage up and down stairs and helping us find the taxi. We would definitely return
Stayed in August 2024
Reviewed: 19 September 2024
Sandy
New ZealandI have no complaints
The photos on social media does this property an injustice as it far exceeded my expectations when I saw it first hand!!! The guys in reception, one was named Panos, were both very attentive and ensured that everything was comfortable and ready for me. I flew in early and once the room was ready , I got to check in which was great! I will come back again and again to this property!!! My only regret is that I didn’t book 2-3 nights.
Stayed in September 2024
Reviewed: 5 September 2024
Bilkis
United KingdomWas difficult to find as it is not sign posted. I had to get a shop keeper to call the hotel. Alot of steps to go up and down which may affect anyone with mobility issues.
Centrally located in Thira. Shops, boutiques and cafes on doorstep. Stunning view of Caldera. Immaculate cave room. I had booked the Soul suite. Breakfast is served on the terrace with sea views.
Stayed in August 2024
Reviewed: 5 September 2024
Sem
AustraliaThe only small critique would be a sign pointing the way from the front entrance to the top of the staircase that leads down to the reception area.
Beautifully located to Fira central shopping area & perfect location for sunset view straight from your own private balcony area. Included breakfast was delicious with a variety to choose from. My only regret was not staying longer.
Stayed in September 2024
Reviewed: 2 September 2024
Zainub
NetherlandsSome stairs going to the suite.
Te view was amazing! Breakfast was really good too. The suite had enough space and we loved the bubble bath with the view on the volcano.
Stayed in August 2024
Reviewed: 1 September 2024
Jim
AustraliaThat we had to leave
Location was perfect in central Thira, the view from the hotel was amazing, staff were very friendly, breakfasts was great as the selection to chose from was large.
Stayed in August 2024
Reviewed: 22 August 2024
Hendrik
New ZealandN/A
Fantastic location, the view is absolutely stunning, the room is large and well equipped, comfortable bed and delicious breakfast. Highly recommend this property!
Stayed in August 2024
Reviewed: 16 August 2024
Rachel
AustraliaThe location of the suites was perfect! So close to food and a perfect spot for sunset without the crowds!! The staff were very helpful with carrying our bags to our room and helping with anything we needed.
Stayed in August 2024
Reviewed: 12 August 2024
Supanun
MaltaThe breakfast was super. Perfect room and small private heated pool. Early check-in too. Thank you for the service. We loved it so much.
Stayed in August 2024
Reviewed: 11 August 2024
Roxanne
United StatesAsha Luxury Suites was perfection!
Stayed in July 2024
Reviewed: 9 August 2024
Paul
AustraliaThe plunge pool was too warm from the sun.
The view from our room was spectacular! Having your breakfast served to you overlooking this view was awesome! The room was clean and spacious and facilities were great. The staff were very helpful, particularly the guy that carried our suitcases up and down the very steep stairs going down to our room!
Stayed in July 2024
Reviewed: 3 August 2024
Marie
United KingdomNothing!
The views of the Caldera were beautiful from the balcony of the room. There was a varied breakfast selection which you could choose from the day before. This was then delivered to the balcony of you room every morning at a chosen time. The staff were very helpful and assisted with cases; they gave good advice about where to eat and places to visit. We had a really lovely stay and I would definitely recommend this hotel.
Stayed in August 2024
Reviewed: 28 July 2024
Bonnie
United StatesBig staircase to climb but that’s Santorini. Could have been worse.
Room was beautiful. View of caldera was amazing. Loved breakfast made to order on the patio and plunge pool was so refreshing everyday. Staff was friendly and helpful with bags.
Stayed in July 2024
Reviewed: 28 July 2024
Natalie
AustraliaNothing
The staff were amazing, helpful went above and beyond to make our stay comfortable and welcome.
Stayed in July 2024
Reviewed: 19 July 2024
Hiolair
IrelandEverything was great. View and location were incredible, and the place had the nicest staff!
Stayed in July 2024
Reviewed: 19 July 2024
Shirlene
TurkeyYou take a shower at the bathtub/ jacuzzi. There are no handrails, hence one has to be careful as İ almost slipped. Might be difficult for elderly persons / those with knee problems to get down into the tub
Amazing views, helpful front desk staff especially Lefteris and Giorgos, lots of choices for breakfast, room was very spacious.
Stayed in July 2024
Reviewed: 15 July 2024
Natália
United KingdomThe only bad thing about the room we got (next to the reception) is that there is a restaurant above. So, there was a lot of noise until late, around 1 am.
The room was perfect, the bathroom too. we stayed in a more private room. Nothing bad to say about the room. The view was perfect.
Stayed in July 2024
Reviewed: 14 June 2024
Roxanne
South AfricaThe most amazing view in a perfect location
Stayed in June 2024
Reviewed: 7 June 2024
Santo
Switzerland-
excellent location, excellent breakfast, excellent equipment, excellent service, amazing view
Stayed in June 2024
Reviewed: 1 June 2024
Robyn
AustraliaNothing!
Everything!
Stayed in May 2024
Reviewed: 30 April 2024
Dragos
Romaniathe small amount of hot water in the bathroom.
The view ! the position of the apartment on the island is excellent
Stayed in April 2024
Reviewed: 28 April 2024
Rob
United KingdomGreat view and quality of accommodation
Stayed in April 2024
Reviewed: 24 April 2024
Salim
United StatesAmazing views and excellent breakfast and hospitality
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content