Perfect location & large rooms

Stayed in September 2024

Very good Chania hotel, easy walking to both the beach and the old town and the gorgeous harbour. Very comfortable rooms, lovely staff, excellent breakfast with garden swimming pool - very enjoyable stay - highly recommended

Stayed in September 2024

Room had everything automated including automatic light sensor, which didn't always function as expected in the bathroom .. You had to reset the sensor every few mintues by waving at it so that you don't end up in the dark. We tried to find override switch but we didn't manage.

Superious Suite was very spacious with all faclities including seperate shower & bath and seating sofa area. Breakfast was always excellent and of very high standard. Hotel didn't feel crowded at all. Receptionists were all the time very helpful, including retaining out baggage due to a late evening flight. Location is ideal as 10 or 15 mins both from the beach & city centre.

Stayed in August 2024

Some of the breakfast was cold like boiled eggs and sausages.

Clean,comfortable bed and helpful staff.

Stayed in August 2024

The air conditioning in one of the family rooms didn't work as well as the other, so it was still really warm even with it on. The shower head also didn't work in one of the rooms. In one room, there was no glass or curtains to cover when showering, so water was going all over the floor, but other than that, everything else was good.

Staff were very kind and friendly - from the catering team to the cleaners. Receptionists were also very helpful in recommending places to visit. Breakfast was very nice !

Stayed in August 2024

The breakfast can get a little busy so best to go early to get a table.

This hotel was in a great location, very close to the beach and 10 minute walk to the old town. The staff were extremely helpful and the room was very clean.

Stayed in August 2024

On the bathroom there was only one small hanger for the towels, also the car parking is on a deserted old yard with a torn down building and especially in the evening the place looks really creepy.

Friendly and customer oriented staff, convenient location around 10min walking distance from old town, nice Cretan breakfast.

Stayed in August 2024

Great gym and pool

Stayed in June 2024

Nothing . I really appreciated everything

Loved my stay at Akali! The location is perfect, just a short walk away from the center and the beach.The breakfast buffet was really good with a great variety of Cretan specialties. Staff were incredibly helpful and welcoming and they made me feel like home. I will definitely return.

Stayed in June 2024

Breakfast. I didn't think any of the breakfast options were good. Even the juice tasted weird. Given the number of tourists and school personnel that come through here, I think a more simple (or diverse) breakfast would be better. Have some hot meats that go with your hot breakfast; not just cold meats. Have some bagels and cream cheese. At least fix the juice machine.

By far the best part was the lady who worked the front desk at check in. She was there a couple of other days too in the evenings. She was always very pleasant and sweet and offered to help in any way she could. She offered suggestions for restaurants and stores and even made sure my room got fixed after it was messed up when I checked in. She has been one of the best receptionists I've encountered in all my travels in Europe (over a dozen work and business trips). In the room, I liked the extra metal door on the outside balcony that kept both light and sound from getting in. Allowed me to not wake up when the streets were populated with celebrations and fireworks. I loved that the AC worked and was strong. I still had an extra fan, but that made it extremely comfortable for me.

Stayed in May 2024

The breakfast was amazing so yummy, room was very comfortable a little pricey for what I got but I enjoyed my stay

Stayed in May 2024

Had a wonderful stay in Akali Hotel, room was comfortable, luxurious and very clean, stuff were very friendly and helpful and the breakfast buffet was rich of delicious options. I highly recommend this hotel.

Stayed in May 2024

Upon arriving, I was given a room different from the one I had selected. The room was dirty, with hair in the shower and leftover rubbish from previous guests. I found it extremely challenging to sleep due to the noise from people in the corridor, even the slightest sound of someone opening a door or talking loudly was disruptive. The breakfast selection is insufficient, lacking fruit, and it seems that the items were not restocked, leaving little available.

The interior and the location

Stayed in June 2024

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Stayed in September 2024

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Stayed in September 2024

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Stayed in August 2024

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Stayed in August 2024

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Stayed in August 2024

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Stayed in August 2024

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Stayed in June 2024

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Stayed in July 2024

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Stayed in April 2024

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Stayed in August 2024

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Stayed in April 2024