Route de Sainte Anne, 97180 Sainte-Anne, Guadeloupe
#3 of 9 hotels in Sainte-Anne
Guests' ChoiceBased on 23 hotel reviews
8.8Cleanliness
9.3
Comfort
9.5
Location
9.6
Facilities
9.2
Staff
9.2
Value for money
8.0
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 23
Reviewed: April 18, 2023
John
IrelandThis was our second time staying in La Toubana (bungalow with Sea view) and it was, as always, exceptional. The hotel photos do not do justice to how amazing this place is.
Stayed in April 2023
Reviewed: April 10, 2023
Rachel
United KingdomNothing-perfect stay
This place is special. We had an exquisite bungalow with a sea view. Impeccable decor, all of the things you need and lovely terrace to chill in. Outside of the private areas, the pool and beachside are to die for. Service very good. The breakfasts are a force to be reckoned with. We loved eating dinner down at the beach bar. The concierge service was great. And although no late check out, showers are available so that you can still enjoy the hotel until the last moment. We loved all of the little touches, too like the note in our room on arrival or the biscuits at reception. We cannot wait to come back.
Stayed in April 2023
Reviewed: April 6, 2023
Edgar
GermanyOur room had a weird smell, which seems to have been a known issue specifically to our bungalow. But they were really nice about it. They gave us some perfume and a free late checkout which we needed.
Beautiful hotel, on the hill with spectacular views. Our bungalow had its own little private pool and a very private huge garden on the hill. Waking up, we had the view of the sunrise and the ocean from above. The private beach below is small but really beautiful, with comfy beds all over and great food/snacks/drinks.
Stayed in March 2023
Reviewed: April 3, 2023
Keter
IsraelAmazing staff, food, beach and location. Simply put, paradise
Stayed in April 2023
Reviewed: March 14, 2023
James
CanadaOn the weekend there were a lot of babies/kids running around and crying. Nothing the hotel can do but maybe given the high end nature of the hotel it could be baby free
The views from the restaurant are beautiful and the beach bar is gorgeous. A great place to relax and enjoy coastal Guadeloupe. The bar service was great and the daily breakfast was a nice touch.
Stayed in March 2023
Reviewed: December 21, 2022
Andrew
Francenothing
Beautiful location, lovely views, well trained professional staff
Stayed in December 2022
Reviewed: December 10, 2022
Haim
United States of Americaamazing location and the staff is great!!
Stayed in December 2022
Reviewed: November 20, 2021
Maya
France- the spa experience wasn’t delivered as per the hotel rating. - menu choices at night weren’t very exhaustive
- the ambiance - the view - the staff’s availability and help
Stayed in November 2021
Reviewed: January 18, 2024
Khaled
Saudi ArabiaThere is no water You can’t have a douche because the water keeps cutting
Location Staff Beach
Stayed in January 2024
Reviewed: January 12, 2023
Catalin
RomaniaWe had a little plunge pool in our villa. One afternoon i entered it 10 minutes, and when i exited the pool my swimming suit was decoloured, with white stains, from chlorine. When i reported it to the reception, they simply didnt care. They sent an email 2 days later, after testing the pool for chlorine levels at my insistences, that they remember: they dont really use chlorine :)) Bad staff and attitude for such a beautiful high end hotel. Left with a very bad taste.
The location is amazing, and room very good.
Stayed in December 2022
Reviewed: March 20, 2022
Enaëlle
GuadeloupeIt's unfortunate that we don't get more precise informations about the place and conditions before the arrival.
I liked the landscape, such a beautiful view on the Ocean. Some of the staff were helpful and kind.
Stayed in March 2022
Reviewed: January 18, 2022
Global
IndonesiaRoom was run down Wifi not cover all rooms Utterly low value for money
The pool and villa layout is nice
Stayed in January 2022
Reviewed: December 22, 2021
Hally
Francei reserved a bungalow with a sea view, what i got was a very, very partial view. a bit disappointed.
excellent service!
Stayed in December 2021
Reviewed: May 16, 2023
Stephan
CanadaThere are no comments available for this review
Stayed in May 2023
Reviewed: April 4, 2023
Christophe
BelgiumThere are no comments available for this review
Stayed in April 2023
Reviewed: March 12, 2023
Joseph
United States of AmericaThere are no comments available for this review
Stayed in March 2023
Reviewed: November 29, 2022
Mirko
United States of AmericaThere are no comments available for this review
Stayed in November 2022
Reviewed: November 27, 2022
Jolene
United States of AmericaThere are no comments available for this review
Stayed in November 2022
Reviewed: August 3, 2022
Josh
United States of AmericaThere are no comments available for this review
Stayed in July 2022
Reviewed: June 3, 2022
Steven
BelgiumThere are no comments available for this review
Stayed in June 2022
Reviewed: March 25, 2022
Genesis
United States of AmericaThere are no comments available for this review
Stayed in March 2022
Reviewed: March 7, 2022
Celine
FranceThere are no comments available for this review
Stayed in February 2022
Showing 1 - 23
Bansin, Germany
Sharm El Sheikh, Egypt
Horn-Bad Meinberg, Germany
Ftan, Switzerland
Nájera, Spain
Alghero, Italy
Paris, France
Sihanoukville, Cambodia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content