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Reviews of Hotel Zerta Old Tbilisi 4 stars

1 Irgvlivi Turn, 0103 Tbilisi City, Georgia

#179 of 692 hotels in Tbilisi City

Guests' Choice

Review score

Based on 100 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.7

  • Facilities

    8.6

  • Staff

    9.2

  • Value for money

    9.0

  • Free WiFi

    9.3

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Showing 1 – 25

  • Reviewed: 25 September 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    This is a real gem of a hotel. Beautiful rooms each individually designed, spacious and comfortable, with lots of character, storage space and armchairs. We stayed here twice in two different rooms both were lovely. Perfect location in old Tbilisi. The staff were helpful and friendly. We changed our checkout plans twice due to flight changes and they were really flexible and accommodating allowing us to check out late in the evening. Thank you for this and sorry for all the changes! Breakfast is really good and served in a beautiful atmospheric dining room. Very good value for money. I would absolutely stay here again and highly recommend it.

    Stayed in September 2024

  • Reviewed: 21 September 2024

    9.0
    Comfortable att all
    • Business trip
    • Solo traveller
    • Superior Triple Room
    • Stayed 1 night
    • Submitted via mobile

    It was a little noisy

    It was clean and very good location . Very friendly staff.

    Stayed in September 2024

  • Reviewed: 21 September 2024

    8.0
    If you are looking for a reasonably priced folkloric decorated place in the Old Town then this is it
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 3 nights

    Access to the hotel is by a very steep slope meaning that taxis cannot get to the entrance. The street is closed by a barrier at night and taxis need to call somebody to open it. The bedside lights weren't functional and one was vibrating. Staff managed to improvise the operation. The telephone flashed 'missed call' but nobody was able to explain to me how to find out who had called.

    There is no dining room in the hotel. You have to walk down the street to another hotel for breakfast. No problem unless it is raining !

    Stayed in September 2024

  • Reviewed: 21 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Classic Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing. Looking forward to going back there at the end of the stay

    Very comfortable and spacious room, lovely location and view, great breakfast in beautiful atmospheric dining room.

    Stayed in September 2024

  • Reviewed: 20 September 2024

    8.0
    Stylish hotel in the middle of old town
    • Business trip
    • Solo traveller
    • Budget Twin Room
    • Stayed 8 nights

    It is a bit noisy. I won't dock points for this, but it's something to remember if you're a light sleeper, it's just localisation which is clear on the map, but I had the bad luck of being on the ground floor next to the hostel next door so I could hear people hang out there. I could also hear the reception very well (including one of the receptionists browsing TikTok). If you need more silence to sleep I would bring earplugs, I didn't mind much. The room was not cleaned until I asked for it, I'm not sure if this was intentional - but most of the receptionists will immediately help if you need anything (toilet paper, cleaning, taking out trash). I wouldn't mind the lack of cleaning if there was some way for me to throw out trash myself and if it was communicated from the start.

    It's a very good cheap hotel in the old town (it's hard to get more central tourist wise) - though mind that it is uphill (most of the old town is). The room I got was much bigger than any pictures online suggested and very well furnished, so it made for a very comfortable stay considering I was there more than a week (I think I had about 3 chairs and one sofa in a 2 person room). The decor was cohesive - definitely someone put some thought into the style of the room and I have to appreciate it. The area is calm - the hotel is on a small mostly pedestrian street, but very close to a good taxi pick up spot and bus stop in case you want to move around the city via public transport. It has a lot of toiletries provided (including toothbrushes which is rare nowadays). The reception is truly a 24hr one, so I had no issues checking out in the middle of the night and the staff was helpful when I needed anything (eg. additional toilet paper). The wifi is relatively fast too. Overall a lovely hotel in the city centre.

    Stayed in September 2024

  • Reviewed: 19 September 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Superior Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast not good

    Nice decorations

    Stayed in September 2024

  • Reviewed: 11 September 2024

    9.0
    Great option
    • Leisure trip
    • Group
    • Budget Twin Room
    • Stayed 2 nights

    The room had a bit of bad smell

    Excellent breakfast, nice staff and very good location. The room decoration was also great.

    Stayed in September 2024

  • Reviewed: 11 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Budget Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very helpful and friendly staff Perfect location Clean rooms

    Stayed in September 2024

  • Reviewed: 7 September 2024

    8.0
    Good location, nice staff
    • Leisure trip
    • Group
    • Budget Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Noise at the nights.

    Very nice hotel.

    Stayed in September 2024

  • Reviewed: 2 September 2024

    9.0
    Unique place
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel doesn't have an elevator.

    Amazing room with so many details. Looks absolutely like on the picture. Really nice breakfast.

    Stayed in September 2024

  • Reviewed: 26 August 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    I liked the cozy environment and the decoration. The location of the hotel is absolutely perfect, in the middle of the old town. And the staff was so friendly and polite.

    Stayed in August 2024

  • Reviewed: 17 August 2024

    10
    Central location, rooms have great decoration. They were great at communicating and accommodating my requests due to fli
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent location. Great decor.

    Stayed in July 2024

  • Reviewed: 17 August 2024

    10
    Unique hotel in the center of Old Tbilisi
    • Leisure trip
    • Couple
    • Budget Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The mattresses were a little hard.

    The hotel has a great location. It's in the center of the old Tbilisi. Also the interior design of the hotel is very unique and interesting.

    Stayed in August 2024

  • Reviewed: 12 August 2024

    9.0
    In the heart of the city
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 1 night
    • Submitted via mobile

    -

    The room’s decor, the position in the city center, the kindness of the staff, the breakfast.

    Stayed in August 2024

  • Reviewed: 12 August 2024

    9.0
    Great place very central
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    -we wanted to see Olympic Games but TV didn’t work.

    -Great location very central -Amazing breakfast

    Stayed in August 2024

  • Reviewed: 12 August 2024

    9.0
    Very pleasant stay at the Hotel Zerta
    • Leisure trip
    • Couple
    • Superior Triple Room
    • Stayed 6 nights

    We really liked the accommodation. It is very centrally located in the old town. This makes it very easy to plan all activities. The breakfast was very good.

    Stayed in August 2024

  • Reviewed: 8 August 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    The detailed decor of the room. It was just superb. Also, location was ideal and serene. The staff was very courteous and helpful at all times. Loved the hospitality.

    Stayed in July 2024

  • Reviewed: 8 August 2024

    8.0
    Great value and location
    • Leisure trip
    • Solo traveller
    • Budget Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Bathroom has a horrible smell

    Great location and decent facilities. Very good customer service.

    Stayed in July 2024

  • Reviewed: 2 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Budget Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    We booked two rooms for five persons, but when we arrived the guy at the reception was a bit helpless and could not provide linen for the extra bed. The next day, the problem was solved by qualified English-speaking personnel. The photos on booking generate an impression of the hotel's quality which doesn't quite match reality.

    The hotel is located in a little retreat right in the center. So, its reasonable quiet and still in the middle of everything. Breakfast was good. All in all a nice place to explore Tbilisi.

    Stayed in July 2024

  • Reviewed: 31 July 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was normal except the honey with comb. It was delicious.

    Very cute antique designed hotel and room. Eco-friendly facilities. It was the most histrical and scenic room I ever stayed in.

    Stayed in July 2024

  • Reviewed: 24 July 2024

    10
    Unique style and atmosphere
    • Leisure trip
    • People with friends
    • Superior Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    -

    Very atmosheric, unique design, interesting rooms, perfect location, friendly stuff, good breakfast.

    Stayed in July 2024

  • Reviewed: 23 July 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Budget Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very helpful staff. Nice room. Amazing view. Very good location.

    Stayed in July 2024

  • Reviewed: 20 July 2024

    9.0
    A pleasant, well-priced hotel in a perfect location in the heart of Old Tbilisi
    • Leisure trip
    • Solo traveller
    • Superior Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Watching the EURO 2024 was not possible, even though the hotel had initially told me it should not be a problem; some staff was not fully informed about what was going on in the hotel (TV channel availability, breakfast location, etc.)

    Location and cleanliness

    Stayed in July 2024

  • Reviewed: 17 July 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Bit dusty on top shelves and cupboards

    Great location, nice view, parking, very central to the old district, staff very friendly

    Stayed in July 2024

Showing 1 – 25

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