Shower took 5 mins to heat up. Bin heavily dented. Plug socket by bed damaged.

Central location, good price, efficient check in and out.

Stayed in April 2024

There was a fan in the room (since there are no windows I assume it has to be left on) - it made constant noise and was not controllable. We also could not make the room temperature go lower than 19degrees, it got a bit warm in there with 2 of us sharing. You need to be very close personally if you are sharing - the bathroom divider doesn’t give much privacy.

Amazing location, rooms were well soundproofed from traffic despite being in the middle of Piccadilly Circus. Room was clean and fresh and modern. Check in was easy on the iPad screens.

Stayed in April 2024

The corridors can feel like a warren - they could be brighter with better signposting or colour coding to make navigation that bit easier would be good. I would also like the option of a small bedside light rather than main light that is either on or off. My partner experienced awful noise disturbance when he stayed and I think the hotel should not make such a feature of being sound-proof and providing a peaceful night's sleep, if in fact noise can be such an issue. Although this wasn't my personal issue, I certainly didn't hear the end of it for several days after he came back, so it felt like my issue!!

I like this hotel, I have stayed twice now and found it very convenient, comfortable and clean in a great location for a reasonable price. I can cope with the small basic room that lacks facilities, its fine for 2 nights, even though its a bit soul-less it served me well for my needs and is a good enough base for a short trip to London. The cafe in the basement was a nice space to grab a coffee and work. I also have always found the staff friendly and helpful.

Stayed in March 2024

Stuff service ,room itself

Location

Stayed in April 2024

You can get lost easily, and it’s a little weird having no windows but it is what you are paying for. I felt the rooms could of been a little bit cleaner as dust in the corners of the floor and hair found on towels

Perfect location, I ended up getting upgraded which was great, good size rooms and bathrooms

Stayed in April 2024

the staff, & Location.

Stayed in April 2024

No Windows, had a bit of claustrofobia They didn’t cena the rooms everyday No Restaurant No tv

Price Beds Location

Stayed in March 2024

The lack of a window can at times feel a little claustrophobic. But they state this well in advance, so that shouldn't be a surprise. Beware that the vending machines in the lobby are ridiculously overpriced

A very remarkable concept! The windowless, cocoonlike rooms are very sparsely dressed, but remarkably comfortable given the price. The hotel itself is a giant maze, but at night it was quiet, and the business is efficiently run. The location couldn't be better!

Stayed in April 2024

Charge $8 to storage one luggage

Stayed in April 2024

Location brilliant. Quiet room. Very comfortable bed.

Stayed in March 2024

Ive stayed here a few times now and its mainly a cost/location booking rather than that its a nice hotel. Its very basic and I would not recommend for families/longer stays. Rooms are essentially a box- no windows, no wardrobes its a mattress almost on the floor with a shower room. That being said its comfy, quiet and generally a good nights sleep. No rooms have drinks/coffee facilities or tv and there are minimal hooks on the wall to hang a coat. If its just somewhere to get your head down for the night and you wont be in the room much at all its ok for the price. I had issues with the lighting not turning off and the sink tap kept sticking however maintenance did come to check lighting very quickly when I reported. The bed frame also needed a good vacuum down the corners.

Location is brilliant, very close to soho + picadilly circus. The hotel is modern and reasonably priced for the location

Stayed in April 2024

I agree with others that the bathroom is a little too intimate with its only just opaque glass wall/door. We have been together for 20 years but don't really want to watch each other have a poo in the morning. It's not cheap but nowhere in London is. No glasses in the room for water etc.

The location is what it's all about. Walking distance from Euston, Soho, Mayfair and anywhere else you really want to be. The room was clean and, probably because we were on the 5th floor on a Monday night, really quiet. I also loved that it was pitch black with the lights off. The bed was comfortable too. If you're in London, you really aren't going to spend much time in the hotel room as there is so much to see and do. It's an ideal space to sleep and felt more like a hotel than some of the hostels we have stayed in. Oh and the security is really good too.

Stayed in April 2024

Room without windows.

Really downtown, very close to the most interesting points, most of them reachable by walk. The room cleanliness

Stayed in April 2024

noise

Ease of location to office

Stayed in January 2024

Paid for breakfast for all the group, but got down to breakfast and not one gluten free option available. Really disappointing

Comfortable clean and quiet

Stayed in April 2024

I was in this hotel a few years ago, and I noticed that it is not as clean as before. Also, although I am completely aware of the fact that it is supposed to be a minimalistic room, last time we had a very small night table next to the bed and this time there was nothing besides a bed. No toilet brush either. However, none of these two things impacted our stay in a significant way and I would still recommend it.

Absolutely great location, good beds, and a rarely quiet place for sleeping when it comes to London (well, apparently providing that you are on the 3rd floor and above. Otherwise, you could hear the base from a club just nearby). The location and the absence of noise are absolutely worth the lack of windows.

Stayed in April 2024

The rooms very small for price paid

Location

Stayed in March 2024

The bad smell in the room

Location is unbattable for this price Beds are very confy

Stayed in April 2024

Bed too soft and uncomfortable - horrible bad back in morning. Stuffy room. Shower light switch (my fault as didn't spot it) stayed on all night. The button being in the mirror. Gym is extra and a separate business to the hotel. Shower gel was empty. Spoke to customer service about it and they sent a generic email offering me 10% my next visit. Never going to happen - never going back but I'm sure it'd suit some people. The customer service response just annoyed me more.

Easy check in and central location

Stayed in April 2024

Didn’t have hairdryer and you need to rent it cost 10 pounds per day.

I think only the location is ideal

Stayed in April 2024

It was nót clean at all. The sheets were dirty, the stairs to and the bathroom as well. It even had some stains on the wall that looked easy to clean. We even had to get toiletpapers and soaps our selfes.

Its well located

Stayed in April 2024

No tea or coffee facilities. It would have been nice to be able to get a cup of tea in the morning even if it was from the lobby downstairs. Although there were bottles of shower gel in the shower it was empty which wasn't great.

Location was perfect as I needed someone in central London to stay overnight. In terms of price it was value for money compared to some of the other hotel nearby. The hotel is basic and the rooms don't have windows, but if you just need a bed for the night then this is ideal. I did worry slightly as had read some reviews about the rooms not being very clean, but it was fine. There is some music noise that comes from the bar downstairs (I was on the 1st floor) but this stopped by the time I went to bed.

Stayed in April 2024

The windowless room made me feel claustrophobic the first night but I got used to it. Separation between room and bathroom made of frosted glass, so no way to turn on the light without disturbing your partner. While shower gel & shampoo are provided, anything else like hairdryer or tea maker and also space for your suitcase and clothing, a table/chairs are missing.

The location! You simply cannot stay anywhere more central. It’s completely new with perfect and very modern facilities, incredibly friendly staff, 7 huge lifts (so no queues), great lobby and easy check-in. Absolutely perfect way to sleep in silence and complete darkness and very comfy bed, a real luxury!

Stayed in April 2024

The rooms were tiny, no windows or tea/coffee facilities. No hair dryers, irons, tv or even a chair in the rooms

Clean, comfortable, staff were nice and helpful, great location! Lobby is gorgeous, connected to a bar downstairs, modern, vending machines

Stayed in April 2024

The glass on the toilet and shower area was very see through and not ideal when sharing with children. No cups or glasses available to pour my drinks into, no hairdryer in the room or bedside table.

The beds were really comfortable and the set up of the rooms looked really good.

Stayed in April 2024