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  5. Reviews of The Z Hotel City

Reviews of The Z Hotel City 3 stars

23-28 Fleet Street, City of London, London, EC4Y 1AA, United Kingdom

#523 of 1,013 hotels in London

Guests' Choice

Review score

Based on 5730 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    9.2

  • Facilities

    7.9

  • Staff

    8.8

  • Value for money

    7.7

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 25 September 2024

    9.0
    Handy Location
    • Solo traveller
    • Double Room without Window
    • Stayed 1 night
    • Submitted via mobile

    All good for me

    Handy location and quiet.

    Stayed in September 2024

  • Reviewed: 24 September 2024

    9.0
    Unbelievably clean and modern at a good price right in centre London.
    • Leisure trip
    • Group
    • Double Room without Window
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Cleanliness and modern design

    Stayed in September 2024

  • Reviewed: 24 September 2024

    9.0
    Fab hotel, will use again as location is amazing and price good for location
    • Business trip
    • Family with young children
    • Family Double Room
    • Stayed 1 night

    bed could have been 5cm longer ( I am 184cm tall) feet would touch panel at the end of the bed during the night when moving minor but tall people need to be aware

    Bed very good, shower great bathroom great, hotel great will stay again

    Stayed in September 2024

  • Reviewed: 24 September 2024

    8.0
    Tiny rooms. Bathroom right next to the bed. Zero privacy. Great location and affordable price
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The rooms were the smallest I’ve ever stayed in.

    The location is fantastic

    Stayed in September 2024

  • Reviewed: 23 September 2024

    7.0
    Very handy location but a poor nights sleep due to the uncomfortable bed
    • Business trip
    • Solo traveller
    • Double Room without Window
    • Stayed 1 night
    • Submitted via mobile

    Really uncomfortable bed which needs a new mattress. The chap at check out said he’d look into it…

    A great location and the room, which was on the lower ground floor, was a bit bigger than other Z rooms I’ve seen.

    Stayed in September 2024

  • Reviewed: 23 September 2024

    8.0
    Very good
    • Couple
    • Double Room without Window
    • Stayed 1 night
    • Submitted via mobile

    Small room but clean. Great location.

    Stayed in August 2024

  • Reviewed: 22 September 2024

    9.0
    This was the best stay we had for our whole five weeks.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Upon arrival we were given a room where the air con was not working. Immediately the manager checked it and relocated us to a better room. He also offered us complimentary breakfasts to compensate having to repack and move. This manager was outstanding he went above and beyond right to us leaving the property. We checked out and stored our bags until early evening, so when I mean us leaving it was after we collected our bags. This manager is such an asset to the Z Hotel, I say this after travelling through the UK and Scotland for the last five weeks. Ps. He also makes amazing coffee!

    Stayed in September 2024

  • Reviewed: 20 September 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 1 night
    • Submitted via mobile

    The duvet is old and has thinned out. They need fresh ones. They need to include toothpaste as part of the toiletries. The room is a little too expensive considering it's a small room.

    It was comfortable and cozy.

    Stayed in September 2024

  • Reviewed: 18 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 4 nights

    The room is quite small.

    Excellent location and very clean room. Stuff is very friendly.

    Stayed in September 2024

  • Reviewed: 17 September 2024

    9.0
    Compact room for a comfortable stay
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Great location, close to metro, train, center. Compact, but very well thought out and comfortable room, fresh and pleasant renovation, clean

    Stayed in September 2024

  • Reviewed: 17 September 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room without Window
    • Stayed 1 night
    • Submitted via mobile

    Somehow the air con/ventilator in the room make constant sound. Not sure if it’s just my room or I didn’t set it up right. I just stayed one night so didn’t bother to try to get it fixed. There’s minor stain on the sheet.

    The location is great! Good value for money. Staffs are friendly. Check in and out process very easy. Even though I booked a room without a window, I was given one with. So that was a positive surprise.

    Stayed in September 2024

  • Reviewed: 16 September 2024

    8.0
    Quite happy
    • Leisure trip
    • Couple
    • Queen Room without Window
    • Stayed 2 nights
    • Submitted via mobile

    Only that the room was extremely small for a couple considering it was quite expensive

    Location great, staff excellent, shower beautiful… however for the money room was very pokey, way to small for the cost.

    Stayed in September 2024

  • Reviewed: 16 September 2024

    8.0
    Amazing location & lovely staff
    • Leisure trip
    • Solo traveller
    • Double Room without Window
    • Stayed 1 night

    Space was a bit tight & I'm small with minimum luggage.

    Superb location, efficient & friendly check in, clean room & comfortable bed. very quiet hotel.

    Stayed in September 2024

  • Reviewed: 15 September 2024

    7.0
    Perfect and convenient solution for a few days business trip in the heart of London.
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights

    Room was really small. Perfect for a short stay, but i would not recommend staying for a full week.

    Excellent location, just on The Strand, in the heart of London. Modern, clean, fully equipped facilities. Good quality of sleep (silent room, comfortable bed). Good value for money.

    Stayed in September 2024

  • Reviewed: 15 September 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Double Room without Window
    • Stayed 1 night
    • Submitted via mobile

    Beds not that comfortable but overall great hotel

    Good location.

    Stayed in September 2024

  • Reviewed: 15 September 2024

    8.0
    Nice boutique hotel
    • Business trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Small room

    Boutique hotel. Amazing area. Friendly staff. Clean hotel. Nice breakfast.

    Stayed in September 2024

  • Reviewed: 11 September 2024

    8.0
    Fantastic stay in a great location with everything we needed
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Look, the rooms are teeny tiny but you have everything you need and this is made clear before booking so it’s not a problem.

    Great location, immaculately clean and staff were super friendly. The 24h cafe bar and 24h reception is really useful.

    Stayed in September 2024

  • Reviewed: 10 September 2024

    7.0
    It was OK
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night

    Cleaning and road noise

    Stayed in September 2024

  • Reviewed: 10 September 2024

    8.0
    Very good, would definitely return and use other chains of this gore
    • Leisure trip
    • People with friends
    • Queen Room without Window
    • Stayed 4 nights
    • Submitted via mobile

    Rooms were slightly small however it didn’t affect us as we didn’t spend a huge amount of time there. Due to having no windows, it does get a bit stuffy but we just left the door open while in the rooms sometimes to get some air and it was fine.

    The location was amazing, super easy to get into central as it’s surrounded by various undergrounds. Room was very clean and comfortable and staff were good at refreshing rooms if needed. Air con/ heating was amazing, worked really well.

    Stayed in September 2024

  • Reviewed: 10 September 2024

    8.0
    A nice hotel for tourists
    • Business trip
    • Group
    • Family Double Room
    • Stayed 1 night

    Air con in the room only stayed on for a few minutes so the room got so hot overnight.

    Well equipped, clean room with friendly staff and a good location.

    Stayed in September 2024

  • Reviewed: 9 September 2024

    7.0
    It was good
    • Leisure trip
    • Solo traveller
    • Double Room without Window
    • Stayed 4 nights
    • Submitted via mobile

    The room is too small with no windows and breakfast is not included

    The location

    Stayed in September 2024

  • Reviewed: 8 September 2024

    8.0
    Good
    • Business trip
    • Solo traveller
    • Double Room without Window
    • Stayed 1 night

    None

    Simple and just what I needed very close to where I needed to be

    Stayed in August 2024

  • Reviewed: 7 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    For those requiring accessibility (which wasn’t us) there were some additional stairs after the lift took you to a level.

    Nice but simple, we booked a room with a window and when we arrived the window was misted and looking at another building. Fortunately my husband spoke to the manager who was very response and showed us two other rooms with windows and allowed us room choose. The second room was very nice with bright windows for the day and shut out blinds for night.

    Stayed in August 2024

  • Reviewed: 6 September 2024

    7.0
    Good
    • Business trip
    • Couple
    • Queen Room without Window
    • Stayed 3 nights
    • Submitted via mobile

    Wine and cheese night was good, central location. Clean and comfortable

    Stayed in September 2024

Showing 1 – 25

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