31-32 Bedford Street, Westminster Borough, London, WC2E 9ED, United Kingdom
#291 of 1,017 hotels in London
Guests' ChoiceBased on 8979 hotel reviews
8.3Cleanliness
8.6
Comfort
8.7
Location
9.8
Facilities
8.2
Staff
9.0
Value for money
8.2
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 26, 2024
Debbie
United KingdomI have nothing negative to say about my day
Didn’t have breakfast in the hotel Hotel overall was really lovely clean would stay again.
Stayed in May 2024
Reviewed: May 26, 2024
Claire
United KingdomMatresse on beds were too thin. Frosted glass around shower & toilet was unusual, but it wasn't a huge deal.
Location was excellent. Staff were great. It didn't bother us at all that there was no window in room.
Stayed in May 2024
Reviewed: May 25, 2024
Adrian
United KingdomNot being able to walk around the bed. Having to climb over the other person to go to bathroom
Central location. Friendly staff. Wine and cheese after 5pm very nice touch
Stayed in May 2024
Reviewed: May 25, 2024
Tricker
United KingdomNicer room
Location
Stayed in May 2024
Reviewed: May 24, 2024
Tracey
GuernseyLocation great
Stayed in May 2024
Reviewed: May 24, 2024
Carol
United KingdomLocation
Stayed in May 2024
Reviewed: May 24, 2024
David
AustraliaSmall rooms USB plugs broken
Position
Stayed in May 2024
Reviewed: May 23, 2024
Lincoln
United KingdomThe room was small and no chairs or table. Limited tea sugar.TV had very limited access
clean, bed comfortable , toilet shower good
Stayed in May 2024
Reviewed: May 23, 2024
Tarsha
AustraliaAs a solo traveller I thought the hotel was a little unsafe. The door to the hotel and the lifts were able to be used by anyone, you did not need to swipe your key to get up the lift. A gate outside the hotel closed at 8pm and needed key access, but anyone could follow you into the building and up the lift. I felt scared coming back to the hotel at night. As an Australian, the price for such a small room was astronomical, however the location was worth the price.
The location was amazing. Absolutely perfect for me and what I wanted to see and do while in London. The room was cleaned everyday despite saying they would only clean if you asked them to.
Stayed in May 2024
Reviewed: May 23, 2024
Mike
United KingdomWhilst soundproofing was great from outside noise, the slamming of doors inside the hotel was quite noisy and did interrupt sleep a little.
All staff were very friendly, the room was well soundproofed for outside noises. Very clean room and the bed was very comfortable too, bathroom also clean with nice walk in shower.
Stayed in May 2024
Reviewed: May 22, 2024
Katelyn
United States of AmericaThe room was very small but it was advertised as such so this wasn’t surprising. The bathroom wasn’t very private with the sliding door and glass wall between the shower and the room. Also the bed was pretty stiff and could have been comfier.
The location was great, staff very friendly and helpful. The room was very clean and had good temperature control/water pressure in the bathroom.
Stayed in May 2024
Reviewed: May 22, 2024
Liam
United KingdomThe rooms are very compact. It's fine if you are out and about all day but I imagine could feel quite claustrophobic if more time spent.
The location is unbeatable. Can walk to most theatres in 2 minutes and right in the heart of Covent Garden. Helpful, welcoming staff. Free cheese and wine if you're a member and on Tuesdays.
Stayed in May 2024
Reviewed: May 22, 2024
James
United KingdomNo problems
All good
Stayed in May 2024
Reviewed: May 20, 2024
Terry
AustraliaRoom was compact, but was no issue as we were only there to sleep and shower.
Very central location for us, don't mind walking a bit. Close to train station. Rooms clean and hotel location secure.
Stayed in May 2024
Reviewed: May 20, 2024
Ruth
United KingdomI appreciate that the rooms are compact but in an amazing location. However, simple additions such as in the bathroom more hooks are needed to hang a towel (there are no hooks) and in the bedroom more hooks and a shelf are needed as the number of hooks and hangers is not enough.
Amazing location, friendly and helpful staff.
Stayed in May 2024
Reviewed: May 19, 2024
Anastasia
United KingdomRoom was indeed small and basic. Some rooms don't really have a window which could be a deal-breaker for some people but we didn't mind really as we were in the room only to sleep.
Great location and friendly, helpful staff! Sure the room is small but for a couple of nights is what we needed- clean and with all basic amenities. Value for money, would book again.
Stayed in May 2024
Reviewed: May 18, 2024
Hazel
United KingdomEverything was good
Great location
Stayed in May 2024
Reviewed: May 18, 2024
Maomao
MaltaLocation is super great , staff was lovely ! The only pity thing is the room we ordered were bit small for our family . But overall we had wonderful experience . Thank you
Stayed in May 2024
Reviewed: May 17, 2024
Anne
United KingdomRooms are a bit compact, but that is mentioned and clear when you book, beds however are very comfortable and facilities excellent
Great central location, compact but spotless rooms , staff were exceptionally helpful, rearranging rooms for friend who couldn’t manage stairs and also allowing us to leave luggage until we were ready to travel home later in the day .
Stayed in May 2024
Reviewed: May 17, 2024
Steve
United KingdomBar
Location
Stayed in May 2024
Reviewed: May 17, 2024
Dragana
FranceFuton-like beds and pillows. A sleepless night is guaranteed for those who expect another sort of comfort. If at least pillows were soft….
Good location and friendly staff
Stayed in April 2024
Reviewed: May 16, 2024
Sally
United KingdomWe liked everything!
Location excellent. Warm welcome. Room spacious and clean. Comfortable bed. Delicious breakfast
Stayed in May 2024
Reviewed: May 16, 2024
Dawn
United KingdomA/C took a member of staff to sort out. Could not log in to TV password would not work.
Great location and super friendly staff. Xx
Stayed in May 2024
Reviewed: May 15, 2024
Linda
SwitzerlandA bit cramped and no racks to hang towels.
Very good location. Quiet although very close to very busy area. Friendly staff.
Stayed in March 2024
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