Vending machines didn’t seem to work, or very temperamental with some cards

Location and beds

Stayed in May 2024

The fridge in room wasn’t working even though I asked staff to arrange fixing it.

Clean good location very nice staff

Stayed in May 2024

Staff could have been a little more pleasant with guests

Modern Clean and tidy

Stayed in April 2024

I did not like the bathroom situation the sink toliet and shower were all separated so there wasn’t much privacy

I liked how modern the property was, the beds were very comfortable and location was great, large common area too

Stayed in April 2024

Everything was fine. Just at a fair walk from princess street.

Very economical during summers. The room was clean, tidy and cozy.

Stayed in May 2024

No on-site parking. Discount is given to NCP about 10-15 mins walk. Or else if you can find a spot to park nearby outside the charging hours of 8:30am to 6:30pm then that can also work. You should also be able to use loading pay for your luggage. It’s a 5-min drive to and from the car park. Not much soundproofing in rooms. I was unfortunate to get a room close to a “gate” dividing each section of rooms and every time someone opens and closes this gate the whole room seems about to explode. Not to mention this woke me up several times throughout the night.

Efficient, clean and overall a nice stay. You have everything you need in the room for a solo or a couple stay. Chromecast TV is great. Self check-in and check-out saves time especially if you’re staying for a night.

Stayed in May 2024

The bed was uncomfortable for me I’m not sure if it was because it’s 2 mattresses together but it was uneven and gave me a back ache for the 3 nights I stayed , my partner was fine … I still enjoyed my stay :0)

The breakfast was good , had to wait a while for food to be topped up as it was busy . Staff were lovely & enjoyed a drink at the bar

Stayed in May 2024

Front steps were trashy and uncleaned for multiple days

Good room size..... friendly and helpful staff.....

Stayed in May 2024

The breakfast room floor needed to be cleaned better. I was the first one in to have breakfast one morning and it didn't look like they had been cleaned.

Room & location.

Stayed in May 2024

Standard rooms are pretty small

Great location, close to the city highlights

Stayed in May 2024

Location, staff,

Stayed in May 2024

The reception on the first day we arrived (the lady). She was so sulky and barely smile. But when another group of guests came in she smiled and very welcome. We met her again on our check out date and she was sulky with us again and did not even say good bye when we checked out. Anyway other staffs were helpful and welcome

Clean and quiet room. Reasonable price breakfast.

Stayed in May 2024

Our room was located in the basement and the windows couldn't open. Little warm inside, some fresh air would have been great.

The room was clean, bed was comfortable and location was great. 5 minutes behind Princess Street.

Stayed in May 2024

The bathing area kept leaking water when we used it and the air conditioner reseted automatically to a specific temperature every few minutes, even when we turned it off.

The hotel was very beautiful and clean, breakfast was nice with variety and the room was very comfort and technologic.

Stayed in May 2024

Pillows were large and not very soft. I asked if they had some flatter softer pillows and they did not. We declined housekeeping services for two days (we stayed three nights), but were unable to use the accumulated $10 credit for an espresso on departure, as it had to be used the day it was accumulated. The staff was not accommodating in that request at all. The room could use some additional hooks on some of the spaces near the bathroom. We were always looking for more places to hang something.

Breakfast was good but very crowded

Stayed in May 2024

No fresh air, would like to open a window. Air conditioning too much and hotel too warm. Perfect condition for spreading germs.

Nice size room, clean and lovely staff. Umbrella stand a great idea.

Stayed in May 2024

room is bit small, there is no coffee machine nor microwave in the room.

hotel is clean and quite, staff is friendly and helpful and they were there 24 hours to answer any questions.

Stayed in May 2024

Senses lighting

Lovely reception along with the teas / coffee available

Stayed in April 2024

No tea/coffee making facities in the room (CRIMINAL)

Clean very modern friendly staff great breakfast and bar area Very comfy bed

Stayed in May 2024

Very expensive for what it was, tried modular fittings in rooms but didn’t work well for us

Was clean and modern

Stayed in May 2024

The cleaning process is not ideal. We stayed 5 days and chose to "go green" and had the room cleaned only on the third day. Although we left the room at 9 in the morning and put the "clean the room" sign, when we returned at 13:30 the room was not cleaned. We politely asked to tell the cleaning lady to clean our room with priority (since we were the only ones waiting in the lobby), mentioning that we just returned from a 4 1/2 hours walk and all our towels were on the floor and we had an ironic response "I will go on and do the priority cleaning for our VIP guests". Despite the irony, we got new towels and new bed sheets (and no cleaning) in just 3 minutes, so we were OK. The bed has a large table on the one side with able place to put things and 2 plugs, but nothing on the other side. I found this arrangement a bit inconvenient, but despite of that the room is fine.

The location is perfect since the hotel is near the old town and everything is within walking distance. There is a supermarket nearby (500 meters away), a variety of local pubs and bars very close (from 300 meters to 1.5 km) and everything one would like to visit (Castle, Royal Mile, all three Galeries, Scott monument, Princes gardens, Dean Village, Circus Lane) is within walking distance -you may see some photos of what my drone saw in these places. The bed was very comfortable and the room had a large TV and many plugs (unfortunately not on both sides of the bed). The room was quiet enough and had sunblock shades.

Stayed in May 2024

The only issue was the phone in the room not ringing properly.

Location, value, comfort, cleanliness, facilities and staff were excellent.

Stayed in April 2024

We weren’t aware that the showers opened up directly into the room which was odd, especially right in front of the main room door. It definitely had a party, young-crowd vibe that made us feel a bit out of place and we were originally worried about the noise level when we arrived.

Despite there being a lot of parties appearing to happen, we didn’t hear anything while in our room.

Stayed in April 2024

The wife is a bit patchy. It was okay for me as I did not need to spend a lot time in the hotel to work. But for working people, the wifi might not be too weak. The bed can be elevated on the head side which I see it a bit of a redundant design because people stay in Yotel (i think majority) will not spend a lot time in the hotel watching TV :-) Breakfast area is a bit too small and it gets really crowded around 830, but the breakfast was okay so I don't complain. The only thing i was not quite happy about is, there is no kettle in the room. I don't know if I can ask for one from the reception but it would be an extra hassle to do so which i would rather not when I am tired and just want to have a bit of warm drink.

The hotel is very close to my office which is on the hill street so it worked for me very well. The room is big and clean. It has every essential I need. Iron, hair dryer etc. Overall I would stay again for work purpose.

Stayed in May 2024