Cramped toilets could hardly open door to get inside!

Friendly staff, great food with good vaule and perfect location.

Stayed in April 2024

No

Stayed in April 2024

Poor breakfast

Location

Stayed in April 2024

Eva was good at managing difficult sensitive enquiries. Staff were ready to help !

Stayed in April 2024

I had a double booking, I had been charged twice in total 50.00 eurosfor same night, not sure what happened there,I even paid an additional fee, I was not able to contact via survey form

Suitable to stay in an emergency on a temporary basis, they provide you with equipped rooms, and they have clean bathroom to use as well as hygiene services..

Stayed in April 2024

There was not hot water The toilet didn't work very good

They sell products you might need at last minute They offer additional services such storage, towel

Stayed in April 2024

No safe luggage storage in the dorms, but manageable. Ventilation in the rooms is non-existent. Yes, you can open a window, but the street noise is unbearable. Also, curtains on the bunk beds could make sense? Especially in a mixed dorm ?

Modern clean facilities at a very sensible price for central London.

Stayed in April 2024

Comfy bed, nice shower, good location, helpful and friendly staff

Stayed in April 2024

Breakfast is as advertised and is OK. I think I'd rather get a meal deal somewhere next time though.

Location is great, staff are nice, Wi-Fi works well. I stayed because in my case was cheaper than a commute - and would again.

Stayed in April 2024

Bathroom smelt of mould coming from the shower

Great location, staff friendly and helpful, room really well set up and spacious

Stayed in April 2024

Not the fault of the hostel but the behavior of other guests is out of their control. A Korean girl spread all of her stuffs on the floor and made no space for me to sit; she made the shower room's floor so wet that I was not comfortable walking on. A middle-aged lady constantly sighs deeply on her bed and snoring at night, making me not quite able to sleep well. The noise of buses on the main road could be annoying until 1am.

Super convenient location, King's cross station is just across the road. Staff are very friendly and always make sure you get enough help from them. Nice common area to stay around near the reception area. It was extremely helpful that I could keep my luggage for long hours before catching a night train.

Stayed in April 2024

Night reception was very slow. I did get there very late and was tired and the beds seemed basic but Ii slept well and the reception seemed fine in the morning. Not a great first impression after a 6 hour train journey but hostel seemed better after a good sleep. Would use again.

I didn't take the breakfast but it looked good when I came down in the morning. Quiet for location, rooms weren't stuffy. Good lockers, great bathroom and showers near the rooms

Stayed in April 2024

That you have to pay if you want to leave your stuff for the day.

I've been to different hostels in London, and this one was one of the best so far. Maybe because I was expecting less, when I was booking. But I found it was clean, calm and You have all you need, in my room there was a shower, and one not to far on the floor: always (!!) clean. The beds are fine, you don't have curtains, but that is visible on pictures.

Stayed in April 2024

It was bad that they charge you if you want to leave your luggage before or after check in. The charge depends on the number of luhgagaes. Starting with 3 pounds for the hand luggage. Be cautious: Being your multiple adaptor since it costs 4 Pounds if u don't have yours. You have to pay for the towels so bring yours.

The hotel is at a walking distance from St pancras station King's Cross St Pancras. Almost 25 minutes with public transportation to main tourist attractions or 50 minutes walk. Clean and comfy. The lobby is also good.

Stayed in April 2024

It was not too clean and the staff was not the most friendly

Great location

Stayed in April 2024

This is beyond our control - the location was noisy at times with police sirens and ambulance sirens that jolted in the mid of night....

Room was in the prime location - bang opposite to St Pancras Station, so very comfortable to reach from as well as leave to Airport

Stayed in April 2024

Guests!!, had one thought it was perfectly ok to use their phone at 3:30am the first morning and 4:00am the next (Even though reception had had a word with them). Who comes out of the shower and leaves it running?, had someone in the room do it🙄.

Friendly helpful staff and good location convenient for transport links and food outlets. Ample under bed storage space in the room (Although having just four coat hooks in a six bed room doesn't really work, lol) The fact that they were so efficient in keeping the rooms clean and tidy. The fact that they now have a microwave that you can use (Just need people to clean it after they've used it)

Stayed in April 2024

No free luggage storage

Location and dinning area

Stayed in April 2024

My bunk bed was not really comfortable. It was old or broken, needed a change.

Location was perfect, very close to subway but you could also walk to some of touristic attractions,which was an advantage. Staff was very friendly. Room was good but I would prefer to have curtains with my bunk bed.

Stayed in March 2024

Just a couple of suggestions: Lockers that can fit a backpack and that don't require an own lock would be helpful. Curtains on the beds would be great for privacy. Bathroom doors were very loud to open and close.

Wonderful staff. I loved the cafe and the 24 hour reception and all round service. Bed was comfortable. I was in the all female dorm and the atmosphere was very relaxed, respectful and comfortable. Location is fantastic for an early Eurostar. It was great, that there was hand soap in the bathrooms.

Stayed in April 2024

No shelving for toiletries in the shower

Really convenient for getting off the late Eurostar at St Pancras

Stayed in April 2024

I didn't like the carpet in the room, it's not hygenic

everything is well organized and clean

Stayed in April 2024

carpet, lockers in the room

bed, en-suite bathroom

Stayed in January 2024

The mattress and pillow were not comfortable and a curtain on the bed would be much better than an open bed.

The location is pretty good. The staff and service is great as well. The toilets were clean and the rooms were clean as well

Stayed in April 2024

Bit more room by the bed, a shelf say, would have been good.

Great location, right by St Pancras. Friendly staff. Nice common areas, with food and drink. Light, plug and usb charging right by the bed are very handy.

Stayed in April 2024