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Reviews of a&o Brighton Palace Pier 2 stars

Old Steine, Brighton & Hove, BN1 1NH, United Kingdom

#28 of 51 hotels in Brighton & Hove

Guests' Choice

Review score

Based on 1820 hostel reviews

7.7

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.0

  • Location

    9.4

  • Facilities

    7.7

  • Staff

    8.9

  • Value for money

    8.2

  • Free WiFi

    6.8

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Showing 1 – 25

  • Reviewed: 24 September 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 1 night

    Beds are a bit on the uncomfy side. I take it they want to keep things septic and clean. But you are basically sleeping on synthetic material and will start to sweat. THe mattress could have been a tad firmer.

    For the price the location cant be faulted. The fact that the shared room has got its own bath and toilet is definitively a plus. Also, individual lights and charging sockets are handy. Excellent value for money.

    Stayed in September 2024

  • Reviewed: 22 September 2024

    8.0
    Very good and affordable
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Noises from the people waiting to enter to the club opposite of the street

    Super clean and giant room !

    Stayed in September 2024

  • Reviewed: 22 September 2024

    8.0
    Great nights sleep, comfortable bed, fantastic location
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Tv wasn’t working,

    Great location, comfy bed, very clean, very helpful and polite reception staff.

    Stayed in September 2024

  • Reviewed: 22 September 2024

    8.0
    Good definitely stay again
    • Business trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast bit crap and £11 Need to have more healthy options like fruit etc Just looks bland

    Brilliant value and clean Very comfortable bed

    Stayed in September 2024

  • Reviewed: 19 September 2024

    8.0
    Just right for temporary stay
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The property is very central, clean. This was my first time in a shared room but it was okay. The staff were great, very friendly and helpful.

    Stayed in September 2024

  • Reviewed: 16 September 2024

    8.0
    Great friendly and comfortable place for an overnight stay after a long bike ride.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Comfy bed, towels provided. Nice to have a bath. Plenty of space. Friendly and helpful staff. Good bike and luggage storage.

    Stayed in September 2024

  • Reviewed: 15 September 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Just small things: luggage room was far away, there was no hair dryer in the room and lift was broken.

    Location was great. Room was spacy and bed was comfortable. Beautiful view to sea from the 3rd floor room. Breakfast was okey.

    Stayed in September 2024

  • Reviewed: 11 September 2024

    8.0
    Very good
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    No female dorms Maintenence:- Paint is peeling of walls and windows, dirty, mould on window frames

    Location, friendly, helpful staff, having a kitchen and facilities, lounge

    Stayed in September 2024

  • Reviewed: 10 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    not the cleanest and a bit run down,but felt very safe and secure

    for a hostel it was fine and value for money

    Stayed in September 2024

  • Reviewed: 8 September 2024

    9.0
    great time
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    wifi not available on that day.

    location

    Stayed in August 2024

  • Reviewed: 7 September 2024

    8.0
    I would love to book it again! Will recommend it for all my friends. Perfect for students & old people & short t
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    1- They don't have a wardrobe which is not suitable for long trips. I think will be perfect if they put it in all rooms an will earn more money !! 2- They only have one kind of chips in the bar & don’t sell a lot of drinks & nothing special in there coffee I would not order it again 3- check out is too early 10:00 pm 4- they didn’t clarify all their policies to me like: I have to pay before 10 morning if would like to check out late. 5- breakfast is expensive. 6- double rooms has a TV but without a remote control, when I asked them for one they gave me a wrong one it wasn’t working 😅 7- they forgot to put a shampoo in my room.

    1- In front of the beach ! 2- Beautiful & comfortable lobby with part has sofas the another tables & chairs in front of the bar & they have many games and kids corner. 3- They have a toilet in the ground floor 4- Very quiet place 5- Very nice staff especially the black man. Except the tall blonde woman 6- clean & not a very old building 7- amazing price! 8- have a bar and sells coffee 9- some rooms has a bath 🥰 10- you can check out late and pay 11.50 for it! 11- I liked their security system: nobody can enter the building after 8:00 pm without having the key.

    Stayed in August 2024

  • Reviewed: 5 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The bathroom wasn't the cleanest - but I expect that from most hostels. Windows were quite thin, and there were loud clubs just outside - I would recommend taking some ear plugs just in case.

    Location was good. Good value.

    Stayed in June 2024

  • Reviewed: 5 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not that it was watched, but the tv is totally hung in the wrong place Mattress was unforgiving

    Had a fantastic view from our bed. Could see the beach and the sunrise. Bathroom was fantastic

    Stayed in September 2024

  • Reviewed: 4 September 2024

    8.0
    Pretty groovy
    • Business trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    N/a

    The hospitality and frendlienest of hotel staff

    Stayed in September 2024

  • Reviewed: 28 August 2024

    9.0
    Really ideal for central Brighton, good for your money and lovely staff. Very safe place to stay
    • Leisure trip
    • Group
    • Dormitory Room (5 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness in the bathroom and some problems with the sink clogging up

    It felt very safe

    Stayed in August 2024

  • Reviewed: 27 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent location right in the middle of everything. Large, spacious rooms with large bed. Friendly staff. Felt very secure. Bar and shared kitchen on site. Breakfast available if wanted.

    Stayed in August 2024

  • Reviewed: 26 August 2024

    7.0
    24hr desk means drunk people booking rooms
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Front desk is open 24hrs so my room had a group of drunk guys book beds at 2am. You have to make your own beds, so that was an impossible feat for them. Lights on and a lot of noise. I feel like small changes could be made to help ensure a better sleep for everyone.

    It's got nice facilities and the beds are comfortable

    Stayed in August 2024

  • Reviewed: 25 August 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Solid place to lay head for a night. Very friendly staff as they transition from YHA to a&o.

    Stayed in August 2024

  • Reviewed: 22 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Dormitory Room (6 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Great location, helpful staff, clean and comfortable

    Stayed in August 2024

  • Reviewed: 22 August 2024

    9.0
    Great place, clean and comfortable, helpful staff
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Really good location and helpful staff.

    Stayed in August 2024

  • Reviewed: 17 August 2024

    7.0
    Fabulous location, staff and facilities
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The noise from the nightclub practically outside the window, open until 4am and which council have them petmission to have a smoking area outside in the street!!! Absolutely ruined the evening, a warning at check in so we had the opportunity to purchase ear plugs would have been great. Also the lights in bathroom go off themselves after a few minutes they were motion controlled a bit annoying but can understand why they have them, again a warning would be great as we thought there was something wrong at first 😂

    Location is fabulous, staff helpful and friendly, room a great size, basic but fan and heater a lovely touch as was the towels left out for us, bed was surprisingly comfortable and bedding good quality. Bathroom was very good with a big deep bath and shower.

    Stayed in August 2024

  • Reviewed: 13 August 2024

    7.0
    One night stay traveller review.
    • Solo traveller
    • Bunk Bed in Male Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Stuff conditions in crowded room. Fan didn't keep room cool. Had to sleep with fan on all thru night, turned off for some peace some one else switched back on again.

    Bar in communal room. Roomy dine room, ease of using digi-access card, lift to upper floor choice, being close to amenities.

    Stayed in July 2024

  • Reviewed: 12 August 2024

    9.0
    Good value for money
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Wifi was patchy

    Ideal location, room was ideal.

    Stayed in August 2024

  • Reviewed: 12 August 2024

    8.0
    Great value
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Wifi and bed light did not work.

    Friendly staff. Spacious and clean room and bathroom. Great value and location.

    Stayed in August 2024

Showing 1 – 25

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