Our light outside was not working but for just one night we didn't bother trying to get it fixed, I'm sure they would have.

Really lovely location, quite a treat! Accommodation was fairly good and had all we needed. Wonderful glamping! Great space outside the motorhome where we could sit around the table for meals or leave things drying etc. But the most amazing was to have access to all the gardens even in the evening. Very peaceful!

Stayed in August 2024

It was in a convenient and beautiful location

Stayed in September 2024

Poor maintenance and dirty oven in/ on the caravan, which is why it did not meet my expectations. I would have liked comfortable reclining chairs to sit outside

Location. Pinetum gardens are tranquil, and gardens really lovely. The location and setting and staff were delightful.

Stayed in September 2024

Nothing.

The surrounding gardens were lovely to walk around. The stay was very comfortable.

Stayed in September 2024

Location was perfect,if you have a car you can drive everywhere, beautiful garden ,nice and quiet.Lovely caravan, clean and had everything what you needed.

Stayed in September 2024

N/A

The gardens are so beautiful and our caravan had everything we needed, and lovely and cosy too. Outdoor area is a nice touch as it gives you another room to use

Stayed in August 2024

Perfect location reasonable priced accommodation. The bed and sofa bed were so comfy. Staff were super friendly & access to the gardens was an added bonus.

Stayed in August 2024

Some aspects of the caravan I stayed in were broken but that was mainly due to previous user error & I'm sure will be sorted at the end of the season. These were trifling things for example where a window had 3 catches to lock it one was broken.

The setting is very tranquil amongst beautiful gardens

Stayed in August 2024

Felt cramped for a family of 4.

Location, parking, cleanliness

Stayed in August 2024

Wi-fi was cut off few times

It was located in beautiful place with gardens.Caravan was really comfortable , fully equipped.

Stayed in August 2024

It would have been more convenient if EV charging was available on-site.

The location was lovely, and the gardens were spectacular.

Stayed in August 2024

The gardens were stunning. The caravan was comfortable, but we intend to upgrade next year, as we hope to bring more family with us. I really recommend Pinetum Gardens. Particularly if you like your own space and appreciate a beautiful setting.

Stayed in July 2024

Dust on cupboards. No curtains on the awning. The shower had 90 seconds of hot water.

Beautiful place! Loved having a big field to walk the dogs as often as we liked, just meters from our caravan. Staff were super friendly and very welcoming. Caravan was great! Had all kitchen cutlery and utencils available to use. Iron and ironing board. Clean towels were provided. Clean bedding provided twice as we accidentally got one set wet from putting it in the wrong place. Staff were quick to help replace these for us.

Stayed in July 2024

Clean and perfect

It was stunning every where!!!!!!

Stayed in July 2024

Caravan had half drunk bottle of wine in the fridge. Bed that converted from sofa bed at one end of the caravan was not very comfortable so not a great night's sleep..

Absolutely beautiful gardens, really lovely setting, and convenient for visiting other attractions like Heligan and the Eden Project.

Stayed in June 2024

The caravan we booked was pet friendly as both me and my friend gave small dogs. The awning to the side did not fully zip properly and there were gaps at the bottom which meant it was not secure for the dogs abd one managed to escape. Also there was an unpleasant mark under the outside table and the sofa cushions were very grubby. We understand this is probably due to prdvious pet owner guests but not very nice.

Friendly staff, beautiful gardens and great base for the places we wanted to visit.

Stayed in July 2024

Bed was slightly too small for my partner but we managed

We absolutely loved this place! Taking nice walks by the lake and the Japanese garden was the highlight of our holiday. Our toddler loved seeing all the ducks, rabbits, and deers. We will definitely be back! The guy in charge of check-ins has been amazing, very friendly, and helpful.

Stayed in July 2024

An on site shop for basics would have been good

Stayed in June 2024

The bed was really hard, didn’t sleep properly

Lovely setting and the motorhome was nice for somewhere different to stay

Stayed in June 2024

None

Location is beautiful and peaceful

Stayed in July 2024

We loved the experience. The only annoying thing about staying in the caravan was you had to have a really quick shower before it went cold. We got round it once we knew.

Loved the quiet location within the gardens.

Stayed in June 2024

Lovely location, very clean and had everything you need.

Stayed in June 2024

Peaceful and relaxed place. Staff were helpful and friendly

Lots of walking around the beautiful gardens, went to the local beach and visited Charlestown.

Stayed in June 2024

No TV in bedroom.

Beautiful location with beautiful gardens. Staff were very helpful.

Stayed in June 2024