191 Eastern Esplanade, Southend-on-Sea, SS1 3AA, United Kingdom
#3 of 12 hotels in Southend-on-Sea
Guests' ChoiceBased on 688 hotel reviews
8.5Cleanliness
8.7
Comfort
8.8
Location
9.1
Facilities
8.4
Staff
9.1
Value for money
8.4
Free WiFi
6.7
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End of dialog contentReviewed: 26 May 2024
Elaine
United KingdomAll of it was good. We had a nice friendly welcome. Bedroom and en-suite was good. Lots of tea, coffee, milk etc. Great value.
Stayed in May 2024
Reviewed: 25 May 2024
Ksenija
United KingdomLocation amazing
Stayed in May 2024
Reviewed: 22 May 2024
Michele
United KingdomMore care was needed to clean up after the previous guest. No towels when I arrived.
The room was great, except for the mirror decoration. The bed very comfortable.
Stayed in May 2024
Reviewed: 21 May 2024
Vaz
United KingdomI liked everything
The room was very clean and had everything you may need( even a fan for hot days!). Nice balcony with a wonderful view, a big tv and super peaceful. There was one guy at the reception, he was amazing and let us leave our stuff there as we were a bit earlier so we didn’t had to carry it around. One of the best places I’ve stayed 🥰
Stayed in May 2024
Reviewed: 21 May 2024
Robin
United KingdomAbsolutly nothing
The bed was very very comftable, best night sleep iv had in a very long time
Stayed in May 2024
Reviewed: 20 May 2024
Theresa
United KingdomCould do with little more attention to details . Bathroom was clean but attention to details is lacking . We didn’t use draws in room as there was hairs and parts of tablets . The heating was on full in the foyer and up the stairs which was unbearable. The tv wasn’t tuned in very well . All said we slept well in the bed .
It was good location to the town . Free parking out front if you manage to get space .
Stayed in May 2024
Reviewed: 12 May 2024
Carly
United KingdomN/A
How close to the sea the room was and within walking distance of amusements.
Stayed in May 2024
Reviewed: 3 May 2024
Stephanie
United KingdomNothing
Ever think
Stayed in May 2024
Reviewed: 3 May 2024
Susan
United KingdomThere was no where you could hang a coat, or clothes on hangers. If you were going to attend a function that required a suit, or smart clothes you would have trouble to hang them to prevent creasing. Even the bathroom door didn't have a hook. The fridge was welcome, but it was thick with ice, and would benefit from being wiped out. The details said there was soundproofing, but I was woken up by a loud phone call in the room next door, and could hear all.. A blind at the bathroom window would have been good as people walking down the alley outside the ground floor room, had frosted glass.
The location was very good, on the sea front, close to cafes and restaurants, useful as no breakfast option. The room was bright and well decorated, and there was a walk in shower. the bed was comfy. The room also had a fridge
Stayed in April 2024
Reviewed: 28 April 2024
Graham
United KingdomClean, quiet and relaxing. An incredibly comfortable bed, Southend doesn't have the greatest sea view in the world but our room with the sea view was still lovely,
Stayed in April 2024
Reviewed: 28 April 2024
Lydia
United KingdomEverything
Stayed in April 2024
Reviewed: 27 April 2024
Maria
United KingdomThe taps in the bathroom was very loose. And the little lights under the headboard was not working.
It was lovely and quiet had a good night sleep.
Stayed in April 2024
Reviewed: 22 April 2024
Stephen
United KingdomThe person at the property was very nice and helpful and the property and my room were very nice
Stayed in April 2024
Reviewed: 19 April 2024
Joanne
United KingdomNeeds a little better cleaning behind the bed. Skirting was in need of a bit of a clean.
The view was lovely. Bed very comfortable and shower good. Very comfy place and I was glad we booked two nights.
Stayed in April 2024
Reviewed: 19 April 2024
Ryan
United KingdomEverything, can’t fault it stayed twice now
Stayed in April 2024
Reviewed: 19 April 2024
Dee
United KingdomAmazing value, will comeback
Stayed in April 2024
Reviewed: 19 April 2024
Stephen
United KingdomNo breakfast , which was a shame
The room was lovely and cosy.
Stayed in April 2024
Reviewed: 19 April 2024
Molly
United KingdomI loved it all. Amazing staff, amazing views, and would expect the price to be a lot higher for what they offer. Couldn't be happier. Thank you all!
The staff were amazing. Let us check in early without any issues as the room was empty already. All our needs were met, and all the staff were exceptionally kind and helpful. Couldn't thank them enough.
Stayed in April 2024
Reviewed: 17 April 2024
Stephanie
United KingdomThe pillows was to hard
Very clean
Stayed in April 2024
Reviewed: 16 April 2024
Mubashar
United KingdomNo breakfast facilities
On beach
Stayed in April 2024
Reviewed: 16 April 2024
Abdur
United Kingdomthe matress, dont like sleeping on foam matress would prefer spring
everything was perfect, balcony has a good view as well as a large tv positioned right in front of the bed, with clean toilets and room floors
Stayed in April 2024
Reviewed: 15 April 2024
Karen
United KingdomIt wasn't clear you needed to ring a bell to gain entry to the building, no sign and the bell was on an outer door. The shower riser rail in our room was completely detached from the wall and needed fixing. The only plug sockets were not near the mirror so not good for hair styling. Hanging space not long enough to hang a dress. One shower towel each provided but no other towels, a hand towel would have been good. Minor things bit would have made good excellent.
A decent price and the room was clean and warm. There was a fridge in the room, shower gel, shampoo and body lotion. Plenty of tea, coffee and milk.
Stayed in April 2024
Reviewed: 15 April 2024
Valentina
United KingdomUnfortunately there were quite a few spots ( blood and whatnot) on the bedding. The sheets were clean but you could see through. When we arrived (on Friday afternoon) we saw a can of jack and coke on the front window and there were a few tea bags in the front garden ( some lovely guest left it there I’m guessing) .. but nobody removed it until the Sunday morning. Not really important to our stay, sure, but didn’t give a nice vibe.
Property is right on the promenade. Is about a kilometre from the centre, which was perfect for us because we don’t like to be in noisy areas. Has a few cafes, a bakery and few bars within 10 min walk. Tv and WiFi woking well. The reception guy was friendly.
Stayed in April 2024
Reviewed: 15 April 2024
Julie
United KingdomGood value for money and great location.
Stayed in April 2024
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