Lake Road, Windermere, LA23 2EQ, United Kingdom
#2 of 20 hotels in Windermere
Guests' ChoiceBased on 583 hotel reviews
9.5Cleanliness
9.7
Comfort
9.7
Location
9.6
Facilities
9.5
Staff
9.8
Value for money
8.8
Free WiFi
8.9
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End of dialog contentReviewed: 9 June 2024
Sarah
United KingdomKettle set of fire alarm.
Beautiful penthouse suite. Friendly welcoming staff.
Stayed in June 2024
Reviewed: 2 June 2024
Natalie
United KingdomThe guest Wi-Fi was pretty bad. meaning trying to stream anything on Youtube or Netflix (on their TV or our phones) was pretty frustrating. Also I had an online course which would have been impossible for me to attend if I hadn't asked the staff for help with the Wi-Fi. Although the rooms were soundproofed, the doors were kind of not, so a loud guest woke us up early in the morning by shouting in the hallway one of the nights. They were quickly told off though so it didn't disturb us for long. There was quite a bright green light on what I think was the fire escape light over the top of our door which was impossible to turn off at night or cover, so bring an eye mask if you're sensitive to light when sleeping.
Loved nearly all parts of this stay. The staff, hot tub, bed, breakfast, location were all great. Coming back to a different towel design after room service each time was really fun. We had an extended stay as I had never been to Windemere and we hadn't been able to go on holiday for a few years at this point, and I felt like we had plenty to do (though we both enjoy walks) but with enough time to also properly relax in the spa room. Would definitely come back here again.
Stayed in May 2024
Reviewed: 2 June 2024
Matthew
United KingdomFabulous clean rooms and the breakfast is excellent
Stayed in May 2024
Reviewed: 29 May 2024
Rachael
United KingdomGreat position between Bowness and Windermere
Stayed in May 2024
Reviewed: 22 May 2024
Janine
United KingdomCouldn't find any faults at all!
Second time here, staff are very friendly and they work so hard getting very think spot on for you. Nothing is ever too much for them. Absolutely beautiful place to relax and unwind, The bedroom was amazing from the spa bath to the sauna was amazing touch. Thank you 😊
Stayed in May 2024
Reviewed: 16 May 2024
Andrew
United KingdomGreat facilities and location. The staff were fantastic, especially Catherine who really made the effort to make it a special occasion for us as we were celebrating our wedding anniversary.
Stayed in May 2024
Reviewed: 11 May 2024
Martin
United KingdomOnly issue pillows really soft
Excellent facilities in a great location. Attentive staff.
Stayed in May 2024
Reviewed: 10 May 2024
Cottam
United KingdomNothing
Everything was absolutely fantastic
Stayed in May 2024
Reviewed: 7 May 2024
Chela
United KingdomThere was nothing to dislike, the whole property was lovely.
Everything was lovely from the moment we arrived. The staff were extremely friendly and helpful and did all they could to make us feel welcome.
Stayed in May 2024
Reviewed: 7 May 2024
Cathy
United Kingdomthe room was lovely, exactly like on the pictures and very clean with a comfortable bed and some nice extra touches.
Stayed in May 2024
Reviewed: 5 May 2024
Martin
United KingdomThe location
The hot tub
Stayed in May 2024
Reviewed: 1 May 2024
Colin
United KingdomOK this is the bit we don't like to remark on but think it's really important when choosing one of the rooms. Although I booked in October 2023 such is the demand we only had the choice of the love snug for our April dates 2024.all the info is there but some things are not mentioned which we felt are really important. The small narrow stairs that lead you up to the love snug suite ( in the attic/eve space) are dreadful.a couple of the bottom stairs are really narrow as they twist round.carrying a full suitcase is near impossible & dangerous in my view.this could be because of my age (66).really struggled with the stairs on a daily basis especially my wife who has arthritis & cervical spondylitis. Once in the room from the top of the stairs first impressions are great.again given our age there are too many levels in the flooring & you have to watch out for all the hazards going across the landing into the bathroom especially the angle of the entry into the bathroom where we both banged our heads for the first couple of days.you also have to watch out for the shape of the eves on the otherside as you exit the bathroom.they could benefit from having clear "please watch your head signs" My wife really struggled getting in & out of the spa bath but the shower was located within (above) inside the spa bath.we thought at time of booking it would have been a walk in shower. Again I have to stress in all fairness for younger couples these things might not be as physically demanding. WOULD DEFINETELY STAY AGAIN BUT NOT IN THE LOVE SNUG, Please note we have put a no to the " did the property meet your expectations" but this is for THE LOVE SNUG.Z
Loved the location.staff friendly,special shoutout to Lucas who went above & beyond.easy walks in both directions to bowness (a hive of beautiful independent shops cafe & restaurants,and windermere.buses both ways are frequent . The bedroom is very large with a tv & comfortable bed,places to sit etc,it's a shame there wasn't a large mirror over the vanity unit in bedroom as my wife struggled to put any make up on using the beautiful ornate small mirror that was on the unit itself. All the rooms were kept at a really warm temperature really nice.again a special shout out to the staff who cleaned the suite to an extremely high standard. Breakfast was beautiful a real treat.
Stayed in April 2024
Reviewed: 28 April 2024
Peter
United KingdomNothing
Polite and attentive staff. Beautiful bedroom and bathroom with hot tub when required. Very comfortable. Excellent breakfast. Good parking and handy for Windermere as well as Bowness-on-Windermere.
Stayed in April 2024
Reviewed: 27 April 2024
Vicky
United KingdomIt’s not soundproof as stated , we had a neighbour blasting music 10.30pm and in there hot tub we could hear everything 🙈
The staff were lovely , clean room , full English breakfast was amazing !! Relaxing and comfortable
Stayed in April 2024
Reviewed: 25 April 2024
Emma
United KingdomI liked everything about this hotel warm clean and comfortable and the staff are so welcoming and friendly
Stayed in April 2024
Reviewed: 14 April 2024
Griffiths
United KingdomThe fact that we had to come home 😭😭😭
Location ideal not to far from the lake and the shops... Staff very friendly and helpful always happy to help... Room very spacious and comfy. Breakfast was delicious
Stayed in April 2024
Reviewed: 13 April 2024
Rory
United KingdomAmazing staff. Fantastic boutique bar area. Brilliant comfy bed. Attention to detail. Delicious food. Breakfast delivered to room (£5 extra per head) Perfect romantic getaway.
Stayed in April 2024
Reviewed: 4 April 2024
Jade
United KingdomAmazing staff amazing service ! X
Stayed in April 2024
Reviewed: 2 April 2024
Christie
United KingdomThe only downside, no fridge in the room
The room was lovely, hot tub and spa was amazing. Staff were brilliant
Stayed in April 2024
Reviewed: 18 March 2024
Ann
United KingdomWe were too late to arrange food in the evening but managed to get a takeaway
Excellent facilities and staff. Lovely surprise on a last minute booking. What a treat to stay here with your own personal space facilities in the room
Stayed in March 2024
Reviewed: 2 March 2024
Mark
United KingdomRoom was a little smaller than it seems in the photo.
Beautiful hotel and outstanding service. Food was fantastic. Facilities were very good indeed and immaculately presented.
Stayed in March 2024
Reviewed: 20 February 2024
Farzana
United KingdomThe room was immaculate. Deco was modern and unique. The spa bath and jacuzzi was 10/10.
Stayed in February 2024
Reviewed: 19 February 2024
Anya
AustraliaQuirky room , not ideal for tall people , my husband is 6.4 and had to stoop in all rooms
Stayed in February 2024
Reviewed: 15 February 2024
Clive
United KingdomAmazing rooms and food
Stayed in February 2024
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