38-42 Osborne Road, Jesmond, Newcastle upon Tyne, NE2 2AL, United Kingdom
#48 of 59 hotels in Newcastle upon Tyne
Guests' ChoiceBased on 1927 hotel reviews
6.9Cleanliness
7.2
Comfort
7.3
Location
8.3
Facilities
7.0
Staff
8.5
Value for money
7.8
Free WiFi
7.8
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End of dialog contentReviewed: 4 June 2024
Mathew
United KingdomWalls are a little thin so can hear other guests.
Good sized carpark with enough spaces. Rooms clean and tidy, receptionist pleasant and helpful. (Advised me best way to get to St James Park). Decided to eat in barblanc and guests receive a discount upon showing room key. Food was lovely.
Stayed in June 2024
Reviewed: 30 May 2024
Carolyn
United KingdomThe communal areas are quite dated and car parking was tight.
Great location with parking and friendly staff. The room was clean and comfortable. A good size with all the things you’d expect in a basic hotel. Great value for money.
Stayed in May 2024
Reviewed: 29 May 2024
David
United KingdomBreakfast no full English option or wasn't offered one but that's only a minor issue
Friendly place to stay 3rd time here 15 percent off food and drinks is great
Stayed in May 2024
Reviewed: 28 May 2024
Martin
United KingdomWe had to move rooms in the middle of the night as we had no electricity in the room, a common fault apparently. The carpets haven't been changed in the 15 yrs I've been staying here, it's about time, surely!
Located on Osborne Rd, if you are looking for bars and food then it is a great spot for an overnight stay and is well priced for an overnight stay.
Stayed in May 2024
Reviewed: 28 May 2024
Michael
AustraliaThe first room we were given hadn't been cleaned after the last guests. The second room really needed a proper clean, especially the bathroom. The soap dispenser in the shower was bone dry, obviously hadn't been filled for some time. By
Stayed in May 2024
Reviewed: 27 May 2024
Chloe
United KingdomBathroom was freezing, my room was awkwardly positioned down a small staircase that was officiated to get into. Was also very noisy in the evening. Breakfast was just a carton of juice and a croissant.
Good area to stay in and free parking (if there’s space)
Stayed in April 2024
Reviewed: 26 May 2024
Janet
United KingdomNothing
Great location lovely staff
Stayed in April 2024
Reviewed: 24 May 2024
Russell
United KingdomBathroom mirror not working. No towel rails. No mirror near the hairdryer
Friendly staff at reception. Nice adjoining bar. Pleasant area of Newcastle
Stayed in May 2024
Reviewed: 24 May 2024
Ben
United KingdomWe had to pay a £50 deposit per room to cover any damage.
Receptionists and bar staff were really nice and friendly. Hotel was in a good location and food and drink prices were very reasonable plus you got a 15% discount on them and the food was very good
Stayed in May 2024
Reviewed: 24 May 2024
Andrew
United KingdomThe price and the location
Stayed in May 2024
Reviewed: 13 May 2024
Pauline
United KingdomThe bed was not very comfortable and the decor needs upgrading.
The location was good. The rooms were clean.
Stayed in May 2024
Reviewed: 11 May 2024
Derek
United Kingdomno maid service
The request for a ground floor room was met and the bar was lively without being over the top, the staff were very friendly and helpful
Stayed in May 2024
Reviewed: 6 May 2024
Ibrahim
OmanHotel was narrow
Everything was good
Stayed in April 2024
Reviewed: 4 May 2024
Janet
United KingdomLittle bit dated
Lovely hotel , cheap with a discount on food and drink for people staying
Stayed in May 2024
Reviewed: 28 April 2024
Alex
United KingdomGood location and very friendly and helpful staff
Stayed in April 2024
Reviewed: 24 April 2024
Joanne
United KingdomThe room was not very clean, the bed was so that was OK. The breakfast...well we won't mention breakfast
The staff were friendly
Stayed in April 2024
Reviewed: 22 April 2024
Jorge
PortugalRoom cleaning
Professional and nice staff! Excellent location.
Stayed in April 2024
Reviewed: 22 April 2024
Donna
United KingdomBreakfast bags were a nice touch
Stayed in April 2024
Reviewed: 16 April 2024
Pat
United KingdomDreadful hallway and stairs carpet. Decor tired and needs revamping rubbish in carpark
Comfy bed clean sheets loads of hot water friendly staff
Stayed in April 2024
Reviewed: 14 April 2024
Samantha
United KingdomMattress a little dipped in the centre
The in house staff were exceptional and went above and beyond to help us
Stayed in April 2024
Reviewed: 3 April 2024
Geoff
AustraliaWhites is an older hotel. You get what you pay for. We enjoyed our 3 nights in Newcastle & at Whites.
Location was good. Many restaurants, pubs & supermarkets close. Easy bus to city centre. Staff in pub (attached) were great.
Stayed in April 2024
Reviewed: 2 April 2024
Sheila
United KingdomThere wasn't anything we didn't like.
Everything, but especially the staff, they went above and beyond to help with anything!! Definitely be using this hotel again.
Stayed in April 2024
Reviewed: 28 March 2024
Kevin
United Kingdomhaving to leave a cash deposit overnight and my room key initially did not work
Room was very comfortable
Stayed in March 2024
Reviewed: 26 March 2024
Claire
United KingdomThe stairways need alot of work very dated and worn room wasn’t as clean as it should have been and had no heat control in the room.
Room was a fantastic size and bed was comfortable and staff were friendly price was great oh and I was given a takeaway breakfast bag when I checked out and bottled water which was a nice surprise as I wasn’t expecting breakfast with how reasonable the price was.
Stayed in March 2024
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