we were not told that there was a lift so too many stairs to go up and the carpet in our room was badly stained

proximity to the beach and close enough to walk in town. lovely veranda facing the sea. car park available, free. friendly staff, spacious and clean

Stayed in June 2024

The floorboards are creaky in the hallway and you can people walking. Otherwise it was nice

We enjoyed our stay. Hotel is in a convenient location. The room at front was small but clean and comfortable. The bed was comfortable. Breakfast in the cafe/terrace was very nice.

Stayed in June 2024

Bar staff incredibly rude

Great location!

Stayed in May 2024

The small lift (for two people and a small bag) needs a good deodorant installed.

Right on the seafront and very dog friendly.

Stayed in June 2024

Nothing it was alright thanks 😊

Yes I enjoyed the breakfast it was very good value for money.

Stayed in June 2024

Stairs were a bit difficult especially with a suitcase Noisy residents late at night Sadly the very loud traffic noise spoilt the location somewhat

Very friendly and welcoming staff Very good menu choices for breakfast, dinner and all day Enjoyed sitting on the balcony overlooking the sea

Stayed in June 2024

Hallways are very narrow and rooms are a bit noisy

Our original booking at another place failed so we booked this hotel quickly without checking out out. It is a bit old fashioned but people were very nice and breakfast was excellent. Great view on the pier

Stayed in June 2024

Noisy room - creaking floor and could hear neighbours. Just mildly irritating.

Bar/cafe. Car Park. Friendly and most helpful receptionists

Stayed in June 2024

A bit tatty

Excellent location and spotless

Stayed in June 2024

Nothing at all

Very welcoming from the owners to the staff, a friendly and comfortable place to stay with a simple but generous home-cooked menu, very pleasant public spaces - including the terrace if the weather permits - to while away a few hours. Best suited to an older clientele perhaps but we love it and will be back. Also, without quibble - and on the day - the owners refunded the final night as we were called home early due to family illness. It was very short notice, so they wouldn’t have been able to let the room out that night. Also they set up large TV in the conference room at our request, to watch the Euros.

Stayed in June 2024

If I was being extremely picky a higher quality loo roll would not go amiss.

The food was great, evening meals and breakfast, staff were extremely friendly and helpful. Location was really good opposite the pier and a short walk to the town. Room was fabulous, overlooking the sea

Stayed in June 2024

Bedroom had bit of a musty smell- not enough to ruin our stay. Like most UK seaside hotels, could do with a bit of an update (carpets and bathroom)

Great location- 10 mins to shopping centre and 20 mins to Old Town. Staff were all really friendly and helpful. On site restaurant very good value and nice place to be during the day for lunch or just a cup of tea.

Stayed in May 2024

Nice sea view room, comfy bed and excellent shower. Breakfast is excellent value.

Stayed in June 2024

N/A

Location, room, staff especially Gayle and Ella. Both very professional and helpful. Very relaxed atmosphere.

Stayed in May 2024

A little dated

Great location and dog friendly

Stayed in June 2024

Best Hotel Breakfast ever. Best shower ever.

Stayed in May 2024

The area around the hotel kind of sketchy, not unsafe (we walked each evening) but lots of vacant buildings and kind of dirty.

Restaurant/bar and outdoor area nice, food marginal. Facilities need some attention.

Stayed in May 2024

The only thing I'd say I didn't like (which really wasn't that much of an issue) was that the room didn't have a small fridge in it to keep water cold. I just went to the little market next door to buy cold water in the mornings but it would have been nice to store some bottled water in a fridge. That isn't a showstopper for me, however. When in England, do as the English!

I absolultely loved my stay at The White Rock Hotel. I'd go back there in a second. It was a great price for the location, being literally right across the beach and from the pier! My room had a queen-sized bed, which was perfect for just me, and the room was spotless, clean and comfortable. The bathroom was spacious and super clean, and the water pressure was strong and perfect. The weather in late May is blustery and rainy, so don't be surprised by that if you're new to Hastings or your visiting from somethere other than the UK. That said, you can enjoy a nice meal inside the hotel while looking out at the ocean from inside the dining area. AND, it was quiet in my room despite the concerts taking place across the street at the pier. The staff were incredibly kind, helpful and personable. This might end up being the place I stay at every time I visit Hastings from San Francisco. It's a lovely place, and you're within 15 min walking distance to either St. Leonard's-On-Sea or Old Town Hastings. Fabulous!

Stayed in May 2024

The bed was creaky and the mattress springs were annoying. I think the mattress needed replacing. It sloped a bit and was a bit uncomfortable.

The sea view. The staff were all lovely.

Stayed in May 2024

Room was a little old - could do with some DIY and softer pillows

It was a great location and nice staff - apart from one person, I couldn’t fault them - wanted to help as much as they could.

Stayed in May 2024

Just the food at dinner was not the best.. breakfast was ok

Very comfortable beds, clean and staff where amazing

Stayed in May 2024

Poor wi-fi connection

Location was good near all amenities and next to the sea. Bar area was really nice. Room was nice overlooking the sea.

Stayed in May 2024

All good.

Great stay clean comfortable hotel..great location. Good value for the money.

Stayed in May 2024

Room door didn't always close fully....we had to pull it shut

Breakfast Arrived promptly and was hot and obviously very nice

Stayed in May 2024