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  5. Reviews of Best Western White House Hotel

Reviews of Best Western White House Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

27-31 Upton Road, Watford, WD18 0JF, United Kingdom

#6 of 8 hotels in Watford

Guests' Choice

Review Score

Based on 2735 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    8.3

  • Facilities

    7.7

  • Staff

    8.9

  • Value for money

    7.8

  • Free Wifi

    7.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 1, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was very squeaky.

    Location is perfect. Breakfast was okay. There's no chopped up fruits to go in the yogurt. Everything was labelled at breakfast well. The radio is a nice touch.

    Stayed in May 2024

  • Reviewed: May 29, 2024

    7.0
    Girl Trip
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The water was very hot...should have a warning. X1 adult x1 child...end of a row room opposite the fire exit... on a floor with contractors. The room above me was very noisy when walking around. The room next door was very loud, maybe thin walls...did have to complain about that...heard every word.

    Staff were lovely and polite. Breakfast was really nice, and so were the options available... more continental options were needed, but we were down half an hour before the end of breakfast. And the toast machine...didnt burn the bread! Waitress nice and polite and took away plates etc...once finished. Room and areas around were very clean All facilities we needed and had extra milk for the much needed coffee when we arrived.

    Stayed in May 2024

  • Reviewed: May 29, 2024

    7.0
    Good
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Clean. Nice room. Good bed.

    Stayed in May 2024

  • Reviewed: May 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing specific

    Spacious room and clean facilities

    Stayed in May 2024

  • Reviewed: May 29, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bed comfort could be improved, varies by room due to age of mattress.

    Stayed in May 2024

  • Reviewed: May 28, 2024

    9.0
    Would definitely stay there again if I was in the area
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 1 night

    Room was clean and comfortable….all the staff were cheerful and helpful. Location was very good for Watford stations and the shops and restaurants. Very good value for money.

    Stayed in May 2024

  • Reviewed: May 28, 2024

    9.0
    Wonderful
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    room was great - a lot bigger than expected

    Stayed in May 2024

  • Reviewed: May 28, 2024

    8.0
    No Problems From Checking In To Checking Out
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    Nothing

    No Problems From Checking In To Checking Out

    Stayed in May 2024

  • Reviewed: May 27, 2024

    7.0
    Good hotel nice friendly staff
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Dear breakfast

    Good clean comfortable hotel

    Stayed in April 2024

  • Reviewed: May 26, 2024

    8.0
    Good location for wembly and harry potter world
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights

    The breakfast was absolutely awful, we were so glad we hadn't booked it for every morning. (We had paid for one morning on arrival to try it) My advice is book the hotel to stay but go to the local cafe's for breakfast. There were 2 of us staying in the room yet on arrival and each time the room was cleaned we were only given 1 bath towel, we had to call reception on 2 occasions to get a 2nd towel. This isn't a big issue but it was a bit strange that 2 bath towels weren't provided as standard.

    The location was excellent, within walking distance of the train and many restaurants. The bed was comfortable and although the bathroom was dated everything seemed to be maintained well. The staff were friendly and quick to bring towels, milk, tea etc to the room on request.

    Stayed in May 2024

  • Reviewed: May 26, 2024

    6.0
    Great Stay. Good location.
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Not worth the rate!

    Location and clean rooms!

    Stayed in May 2024

  • Reviewed: May 22, 2024

    7.0
    Great value for money, felt looked after
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Really hot upstairs (but pleased to have a fan in the room), old-fashioned bathrooms.

    Lovely staff - so kind and accomodating. Friendly faces to come back to and they sorted taxis etc for me. Modern furniture in bedroom, clean!

    Stayed in May 2024

  • Reviewed: May 15, 2024

    9.0
    Enjoyable and comfortable
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Noise from other rooms

    Pleasant staff

    Stayed in May 2024

  • Reviewed: May 14, 2024

    8.0
    Nice and comfortable
    • Leisure trip
    • Family with young children
    • Double Deluxe (2 adults + 1 child)
    • Stayed 3 nights
    • Submitted from a mobile device

    The price of a breakfast slightly high for the quality of food

    Very nice and helpful staff, facilities were good and clean, everything you need for short stay

    Stayed in May 2024

  • Reviewed: May 12, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Location staff and price the room was very nice as well.

    Stayed in May 2024

  • Reviewed: May 11, 2024

    8.0
    A pleasant, fuss-free stay.
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I requested a quiet room and was allocated one near the lift and the door at the end of the corridor. It could’ve been worse, but there was still the noise of the corridor door opening and closing. The car park doesn’t have many spaces and is first come first served. There was no problem parking at the time, but on other busier occasions it may be problematic. I don’t know if there is alternative parking nearby.

    It was better than basic and clean. The decor in the bathroom was dated, but nonetheless everything in the bathroom was clean including the towels and bath mats. The breakfast was sufficient and tasty, on the second morning I was asked if I wanted scrambled eggs (not the first morning). And the scrambled eggs were very tasty. There were many breakfast items to suit different types. A good central location next to Watford market and 5 minutes walk from other shopping and office locations. All the staff were polite and greeted guests with a smile and a ‘Good morning’/ ‘Good afternoon’. On my first evening, the person on reception provided a clear explanation of how to get to the hotel’s car park; it’s not obvious.

    Stayed in April 2024

  • Reviewed: May 9, 2024

    9.0
    Good place to get your head down.
    • Leisure trip
    • Group
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom was a little outdated, however was very clean

    Hotel was amazing location for a Wembley trip, the room was a good size & very clean. Also free parking if you get there early enough

    Stayed in April 2024

  • Reviewed: May 6, 2024

    7.0
    comfortable rooms, pleasant bar/lounge, but not good location - driving or public transport
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night

    nightmare to find, website says parking available but doesn't say it's impossible to find and stopping to unload is impossible. the corridors have carpet rucked up to make a trip hazard oin many places, and curtains don't block light so it's hard to sleep in winter if you dont have a mask. public car park is only a short walk (but *very* long drive!) but I didnt feel very comfortable, it's in a dingy street, and to walk to the pay point you have to walk down a street with no footway

    staff friendly, comfortabe room, hotel gave me voucher reducing multi storey parking from £10 for 24 hours to £4, comfortable bar area to sit and chat with friends.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    9.0
    Comfortable and clean.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The shower only had one temperature, hot.

    Modern and clean

    Stayed in May 2024

  • Reviewed: May 4, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was freezing. They only have an on the wall oil heater. This did not warm the room. I was cold

    It was cute and convenient to the things I did in Watford.

    Stayed in March 2024

  • Reviewed: April 30, 2024

    7.0
    Needed a room and bed close to the Place Theater, this was perfect, only 5 minute walk.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Bathroom was a little dated. we decided to go for the breakfast, at £13.50ea I don't think it was particularly good value.

    We booked the hotel as it was close to the Place Theater. The room was comfortable, the bed was big. We managed to get onsite parking. The hotel is very close to the city center (~5 walk)

    Stayed in April 2024

  • Reviewed: April 30, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bed seemed to be two singles pushed togeather

    Nice room plenty of space

    Stayed in April 2024

  • Reviewed: April 29, 2024

    8.0
    Friendly staff, parking a challenge
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 4 nights

    Parking is an issue and the breakfast basic

    Exceelent, firendly staff. A newly decorated room but the rest of the hotel is a little tired.

    Stayed in April 2024

  • Reviewed: April 27, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was not good. Hardly anything at 8.15am , my egg wasn't cooked white sloppy and cold. Shame because this let it down

    Staff friendly, room warm and comfortable, bar reasonably priced.

    Stayed in March 2024

Showing 1 - 25

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