Parking is restricted but it’s not a huge issue with local car park available

Beautiful calm relaxing inviting environment

Stayed in November 2024

Food service was a little bit slow but I think that’s likely because we went in Nov when things start o get Christmas busy - g Food well worth the wait, suggestion staff just manage expectations with wait times

It’s so cosy and the interiors just hug you. Lovely kitties touches in the room with pillow spray and chocolates and music playing gently in the radio when you arrive plus the hand written note

Stayed in November 2024

I loved the refurbishment and thought it made the room really pleasant to stay in. The welcome card with my name on it was a lovely touch.

Stayed in November 2024

Excellent

Stayed in November 2024

Nothing could have been better for us.

We booked this hotel because we wanted to bring our dog with us but still wanted somewhere that offered a beautiful room, was in a brilliant location for walking in the Surrey Hills and offered great food. This hotel offered everything we wanted.

Stayed in November 2024

Shower only which was fine but could have been more powerful.

Ideally located on Dorking High Street. Beds were very comfortable and lovely touches such as pillow spray, ear plugs, hand written welcome card and chocolates. Breakfast was served to your table and great choice. Lovely big towels.

Stayed in November 2024

My slight niggle was the lights left on in the car park which impacted on my sleep

Very impressed with the White Horse. The room was impressive considering the and good value for money.

Stayed in November 2024

A bath would have been an added bonus.

Parking quite good. Food very good. Lovely bed and room.

Stayed in November 2024

Noisy floorboards in corridor / other guest rooms

Comfortable bed, fantastic breakfast

Stayed in November 2024

Car park is a bit small for guests that are staying overnight

It was cute cosy but didn't feel small. Was much bigger than it looks. Full of character and decorated really nicely. Clean, calming and moderne (busy still 'homey')

Stayed in November 2024

Nothing

Really loved everything about this hotel. The check in process was smooth and friendly. I had a room at the back of the property which was lovely and quiet. The room itself was absolutely stunning with beautiful fixtures and lovely personal touches such as earplugs and sweet treats. The facilities were great the room had everything you could need, fan, ironing board, tv, fridge and even a little 50s style radio. It was spotlessly clean and a really lovely place to spend some time. I almost didn’t want to go out for the evening :-) I ate a small meal in the bar area on the evening of my stay which was enjoyable and very good quality and breakfast was also lovely. Wouldn’t hesitate to book again if in the area.

Stayed in November 2024

Coffee doesn't match the standards of the room. I was asked to download our "heartwood inns" app - without a link - to "heartwood inns" - turns out there is no such app. At a push it might be called "HWI Digital Key" - if so call it that so that people have a chance of finding it. Checkin was seemless and pleasant without this. The whole "do lots of work" before you get here was an unnecessary stress. Ignore it. The Coffee at breakfast simply needs replacing Don't let this distract from what is otherwise a joyful room, pub and location.

Lovely thoughtful touches in the room. Breakfast times written on the room key sleeve. Cute and memorable room for all the right reasons

Stayed in November 2024

The atmosphere

Stayed in November 2024

Insufficient parking

Period decor

Stayed in October 2024

Room was very comfortable, presented really well. Small comforts (Digital Radio, coffeee machine, some chocolates) made us feel very welcome.

Stayed in October 2024

The bed was a little bit too firm however i am the goldilocks of bed testers as i sell beds for a living!

So cosy and traditional

Stayed in October 2024

N/A

Stayed in October 2024

ideal location and staff great. Manager was very helpful nothing a problem for him. Fantastic breakfast.

Stayed in October 2024

Room was quite warm. Wasn't always someone at reception.

Really nice room. Nice atmosphere in pub. Very much enjoyed our stay.

Stayed in October 2024

In the morning the shower was luke warm, which was a shame, but only a minor complaint in an otherwise perfect stay!

The White Horse was superb in every way possible. The little touches in the room, pleasant & helpful staff, & the food was lovely. Thank you for such a gorgeous stay, Elaine

Stayed in October 2024

As the hotel is centrallly located in the town outside road noise is noticeable during the day and evening but thankfully relatively quiet overnight. Heating in bedroom not easily manageable so ended up opening windows to cool the room making road noise intrusive as a consequence..Parking v. limited on site and on street but public car parks in the vicinity..

Large pleasantly and recently refurbished historic inn, centrally and very conveniently situated. Subdued lighting giving an atmospheric feel in the main areas and bedrooms. Very comfortable bed with quality bedding and excellent room furnishings.

Stayed in October 2024

A lot of the shops in the local area are closed on a Sunday

Great bar, great rooms, great food (Sunday Roast) and friendly staff.

Stayed in September 2024

Only downside finished breakfast early. So missed it.

Loved it, old features , staff were great, bedroom was so comfy , great ambiance. lovely view through bar window too

Stayed in October 2024

It was a bit too hot in the rooms.

Rooms were lovely. Staff were really friendly and helpful. Breakfast was amazing!

Stayed in October 2024